--- description: Detailed reviews on Hop based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Hop with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hop Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [Hop](/software/112875/hop) # Hop Canonical: https://www.getapp.ae/software/112875/hop Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/112875/hop?page=2) > Hop is a fully mobile optimised cloud-based Property Management System for the hospitality industry. With a commission FREE Booking Engine, Channel Manager, Event Management, CRM, Revenue \& Reporting Management \& Hop Academy for online learning, Hop PMS provides exceptional value for money. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Hop An all in one platform at a fixed monthly fee including a commission Free Booking Engine, Channel Manager, CRM, Event Management, Revenue Management, Hop Shop, Hop Academy and integrated hospitality solutions from our partners. Hop Shop - Our FREE online click, collect and delivery platform provides hospitality businesses with ability to easily sell food and drink services as well as provide room service, order to table and take secure payments. All integrated within the Hop PMS. Order is via the property website or Hop app Our fully branded hotel app will help you to save money, stay engaged with guests and drive more revenue, whilst offering a contactless guest experience. The app allows guests to book accommodation, check in/out, pay their bill. order services and view hotel information. Target guests both new and old, with hotel branded email campaigns all designed and sent via the CRM. Manage guest data such as their preferences, dietary requirements \& stay history as well as track leads from corporate clients from initial enquiry to confirmed bookings Event Management allows you to store all your event details in one place. The comprehensive dashboard gives you a total overview of your upcoming events. This enables you to effectively manage the event, set tasks and allocate duties across your team. Hop allows events to relate to room bookings, ensuring a seamless customer journey. Housekeeping module allows you to seamlessly update your room status, report maintenance issues, keep on top of lost property and produce a variety of reports. Hop has a full reporting suit from Front Desk, Finance, Management, Housekeeping, CRM \& Marketing. All available to download as a PDF or CSV. Hop Academy has been designed to make your Hop PMS on-boarding and training experience as easy and user-friendly as possible. Hop Academy will teach you everything you need to know, to navigate your way around Hop PMS. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hop Software - **Location**: Edinburgh, UK - **Founded**: 2017 ## Commercial Context - **Starting Price**: £150.00 - **Pricing Details**: Prices start from as little as £150 per month. There are no hidden extras and our booking engine is commission FREE\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, Isle of Man, Nigeria, Philippines, United Arab Emirates, United Kingdom, United States ## Features - API - Accounting Software - Activity Dashboard - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Built-in Accounting - CRM Software - Calendar Management - Channel Management Software - Credit Card Processing - Customer Database - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Email Management Software - Employee Management ## Integrations (12 total) - Clover - Epos Now - FCRM Insurance - Global Payments Integrated - NetSuite - QuickBooks Online - Sage Accounting - SevenRooms - SiteMinder - Stripe - Worldpay for Enterprise - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.getapp.ae/directory/81/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.ae/directory/81/hospitality-property-management/software) - [Hotel Management Software](https://www.getapp.ae/directory/592/hotel-management/software) ## Alternatives 1. [Hostaway](https://www.getapp.ae/software/106989/hostaway) — 4.8/5 (1524 reviews) 2. [Guesty](https://www.getapp.ae/software/112215/guesty) — 4.4/5 (465 reviews) 3. [Hotelizer](https://www.getapp.ae/software/2069375/hotelizer-pms) — 4.9/5 (89 reviews) 4. [eZee Absolute](https://www.getapp.ae/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 5. [Breezeway](https://www.getapp.ae/software/130003/breezeway) — 4.6/5 (195 reviews) ## Reviews ### "One stop shop\!" — 5.0/5 > **Verified Reviewer** | *8 September 2018* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: This PMS has allowed us to improve our revenues. It is great and easy to navigate and allows for good data capture. > > **Cons**: Based on the data captures some more reporting would be great\! ----- ### "Happy Hop User - A small hospitality business with complex needs." — 5.0/5 > **Rebecca** | *22 November 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: HOP offers everything that a medium size hospitality business would need but they offer it at a price that is affordable for smaller business too. > > **Cons**: As a small business, some of the features are not needed and the terminology is challenging for newbies - but once you get the hang of it, it is easy to use. > > Really value working with HOP - forward thinking, great customer service, they tick all the boxes that we need - the only software package that could do this within our budget. ----- ### "TRTINGTO DO TOO MUCH IN TOO MANY WAYS" — 3.0/5 > **Peter** | *4 December 2020* | Hospitality | Recommendation rating: 2.0/10 > > **Pros**: It allows functionality of adding offers > > **Cons**: Too many steps, repetitive, time consuming > > Feedback is that it is too clunky and we will look for a new providor. After sale support zilch, other than if we reach out ----- ### "A Creative Property management System" — 5.0/5 > **rajeev** | *18 May 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I have used numerous property mgmt system and HOP is way better then any of the competitors as it comes with significant features and can be used effectively to manage events , Small to mid size hotels .Cloud based so access is easy from anywhere . Reporting system is robust . > > **Cons**: They don't have mobile app and you can go in the past and edit historic transactions which is not ideal . > > Really good tech team , friendly , responsive and they keep increasing their features . OTA connectivity is on par with other Systems. I have 12 property with HOP.Dale at HOP is very good and knowledgeable,. ----- ### "HOP is it\!" — 4.0/5 > **Joao** | *18 November 2022* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Easy to implement and to use the basic functions of the systemHas the best support team I have ever encountered across any system and developers do listen and implement requests for features in, normally, a timely manner > > **Cons**: HOP is complicated to master and lacks some reporting tools that bigger properties would require. These reports are able to be gathered indirectly by compiling info from CSV files across other reports. > > I have implemented HOP across multiple properties that I have managed and would keep using it in the future. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/112875/hop?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/112875/hop) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data