About NinjaCat
NinjaCat is an all-in-one reporting, call tracking and call monitoring solution for tracking pay-per-click campaigns, SEO, AdWords, and more for digital marketing agencies. The platform provides tools for PPC reporting, budget monitoring, call tracking, campaign monitoring, SEO reporting, and more. Integrations with third party applications including call tracking solutions, CRMs, social media platforms, and SEO tools mean users can automate their entire workflow with NinjaCat.
With NinjaCat, digital marketing agencies can generate reports for clients by tracking their calls, monitoring their budgets, and managing their campaigns. Reports on metrics such as click performance, top ads, campaign performance, search trends, demographic data, and more can be automated and presented to clients in white label PDF or dashboard format. SEO progress can be presented to clients through SEO reports created using one of the in-built templates including analytics summaries, topic performance, account performance, or AdWords ad performance. Budget monitoring is facilitated through a centralized budget dashboard which clearly displays all client’s budgets in one place, with color-coding and indicators for those close to overspending or on-target.
NinjaCat provides a call tracking tool in order to help agencies prove to clients that their marketing efforts are generating more phone leads. Calls can be tracked and recorded to generate reports on call sources, as well as which campaigns or keywords drove the most leads. Clients can also use the call tracking tool to measure the quality of calls, and access data on metrics such as source, duration, caller id, geographic location, and more. NinjaCat integrates with call tracking providers including CallRail, CallTrackingMetrics, and Marchex, and through integrations with Google Analytics and AdWords calls can be automatically logged in all systems.
Key benefits of NinjaCat
Devices
Business size
Markets
United States
Supported Languages
English
Images
Features
Total features of NinjaCat: 47
- API
- Activity Dashboard
- Ad hoc Reporting
- Benchmarking
- Budget Control
- Budgeting/Forecasting
- CRM Software
- Call Monitoring
- Call Recording Software
- Call Tracking Software
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Tracking
- Channel Management Software
- Collaboration Tools
- Content Management System (CMS) Software
- Conversion Tracking
- Customizable Dashboard
- Customizable Reports
- Dashboard Software
- Data Connectors
- Data Import/Export
- Data Visualization Software
- Drag & Drop
- Goal Setting / Tracking
- Key Performance Indicators
- Keyword Tracking
- Labeling
- Marketing Reports
- Monitoring
- Multi-Campaign
- Performance Management
- Performance Metrics
- Predictive Analytics Software
- Profitability Analysis
- Relational Display
- Reporting/Analytics
- SEO Management
- Scheduled / Automated Reports
- Search/Filter
- Social Media Monitoring Software
- Strategic Planning Software
- Summary Reports
- Third Party Integrations
- Visual Analytics
- Visual Discovery
Alternatives
Improvado
ClicData
Synerise
TapClicks
Reviews
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- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great customer experience and delivered service well worth the cost.
Reviewed on 14/02/2018
My marketing agency is able to better manage, visualize, and communicate the effects of our...
My marketing agency is able to better manage, visualize, and communicate the effects of our marketing efforts both internally to ensure we are doing what we promised, and well as externally so that the client can easily understand the benefits we offer.
Pros
It is an all-in-one solution for analytics, KPI monitoring, reporting, and call tracking. It makes visualizing the data across a larger amount of clients and their disparate campaigns easy and helpful.
Cons
The service is enterprise level, but the costs are at a medium-sized business level which is awesome. That being said, my small agency had a hard time with the total cost and it took some juggling to be able to afford the service.
- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Moderately Good Product With Great Customer Service
Reviewed on 12/12/2019
Using Ninja Cat over the last 3 years I've been able to navigate through it and become more...
Using Ninja Cat over the last 3 years I've been able to navigate through it and become more comfortable with its updates and challenging template creations.
Pros
Being able to bring data from multiple sources and create a cohesive report & provide a thoughtful story for the clients.
Cons
Creating templates can be difficult to create if you haven't had any training on the software and data may not pull in time for critical deadlines.
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
good support, but the new shinobli update seemed to have come with a lot of plaggued problems.
Reviewed on 09/01/2018
Call tracking
Call tracking
Pros
It allows us to share with our clients their total ad spend & total conversions. Tracking & notifing for phone calls allows us to show our clients that the program we run is successful.
Cons
It doesn't integrate with email platforms like aweber and mailchimp. We have to use third party tools to connect them which don't work often.
Response from NinjaCat
Rajiv, thank you for taking the time to review NinjaCat. Shinobi currently has integrations with MailChimp as well as Hubspot. Salesforce is also in build currently and Pardot is also on our short list of email integrations to add to NinjaCat.
Here is our December 12th integration release that preempted our newsletter sharing our new integrations Mailchimp and Hubspot: https://support.ninjacat.io/hc/en-us/articles/115015727907-Dec-12-2017-New-Integrations-Custom-Dimension-Creation-Graph-styling-options-More-
Let's get together and we can set up Mailchimp with you.
Scott Guttenberger - Director of Marketing
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
An Intuitive Platform For Reporting, Monitoring, and Call Tracking
Reviewed on 22/12/2019
Overally, NinjaCat is an incredibly valuable tool that I use every day. It helps me to keep things...
Overally, NinjaCat is an incredibly valuable tool that I use every day. It helps me to keep things organized and keep track of all of my PPC accounts. NinjaCat makes reporting easy, and I expect that it will continue to grow and improve as time goes on.
Pros
NinjaCat has grown quite a bit since our agency first started using it. It used to be more of a reporting and monitoring platform, but now we're able to use it to track and report on calls more easily, and it makes integrating call leads into Google Ads easy. I couldn't imagine keeping track of countless PPC accounts on Google, Facebook, and LinkedIn without the customizable reporting tools NinjaCat offers. It makes it easy to see where our budgets and leads stand at a quick glance. The ability to easily compe data to other date ranges has been an essential part in allowing me to view seasonal trends or prioritize client accounts. Lastly, we're able to share our custom dashboards with clients, and we're also able to automate reports, which really helps with efficiency.
Cons
There are a few minor inconveniences that we've learned to adapt to while using NinjaCat. One is that monitoring dashboards are not updated in real time. So, data you or a client is seeing is only accurate up to the previous day. We've also had some issues where failures in the system were not reported to us in a timely manner, and it led to calls failing to be imported into Google. Their customer support team was very accomodating, but our agency would have appreciated advanced notice of the changes they were making in order to accommodate the unexpected issue. Oh, and there's no "undo" option when creating custom dashboards.
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The perfect solution to creating professional reports for our clients.
Reviewed on 12/01/2018
Hassle free reporting and increased customer retention
Hassle free reporting and increased customer retention
Pros
Integrations - Links to every ad platform we use
Ease of Use - Reports are auto generated and ready to go when you need them!
Detail of Reports - Enough data to confuse even our own analysts!
Customization - Sky is the limit with report styles and dashboard
NinjaTrack - the ultimate no hassle integrated call tracking solution!
Cons
Learning Curve with the updated new look is slightly confusing and takes time to learn where things are (especially billing & invoices)
Can be slow to load and switch between pages
Initial setup can be time consuming, but NinjaCat has a "white glove" service that really helps out with this process.
Some of our team is color blind. That paired with average quality monitors makes the light blue buttons invisible! This leads to some frustration and laughter in the office.
NinjaCat FAQs
Below are some frequently asked questions for NinjaCat.Q. What type of pricing plans does NinjaCat offer?
NinjaCat offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Book a demo at go.ninjacat.io/requestdemo to get a custom solution.
Q. Who are the typical users of NinjaCat?
NinjaCat has the following typical customers:
201-500, 501-1,000, 1,001+
Q. What languages does NinjaCat support?
NinjaCat supports the following languages:
English
Q. Does NinjaCat support mobile devices?
NinjaCat supports the following devices:
Q. What other apps does NinjaCat integrate with?
NinjaCat integrates with the following applications:
AdRoll, BrightRoll, CallRail, CallTracking.com, Callcap, Constant Contact, Facebook for Business, Google Ads, Google Analytics, HubSpot CRM, Instagram, Invoca, LinkedIn for Business, Mailchimp, Marchex, SQL Shot, Snowflake, Twitter, WhatConverts, Yahoo Small Business, Yext, Zapier
Q. What level of support does NinjaCat offer?
NinjaCat offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support
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