Paperflite

We use Paperflite as a content library that helps find, share and track all our content. Paperflite has also made it easier for us to arrange content into “streams” and “collections” for different audiences. What I like best is that each collection that is shared with a customer/prospect, can be personalized with (logos, title and messaging) which enhances their content experience!

In the beginning, it does get a little overwhelming while structuring content and understanding the features, but over time, it gets better and eventually becomes an easy to use platform.

Our company is an industrial machinery manufacturer based in New Zealand and exporting around the world. Being headquartered down here in our own little corner of the world, our company relies heavily on email communication with our clients and we use Paperflite to drastically improve it's effectiveness.

When I joined this company about 6 months ago, the team had a pretty good marketing and sales department but where I saw it falling short was in it's email communication. Our sales team were sending hundreds of emails each month, attaching key assets as PDF's. After crafting their sales emails, they hit send.......and then just crossed their fingers. Hoping that the end user opened the content, and it was helpful for them.

Since implementing Paperflite in our company, we now have all of our content sitting in our "Hub", which is always up to date, with everything from our key sales assets, to whitepapers, case studies, technical documents and more.

Our team new create a Collection for each new lead and send their email either directly through Paperflite's built in email tools, or via our CRM integration.

Our leads arrive on their own "landing page" type area where a custom title and description sits above the attached documents.

Our sales team are able to track exact details about leads content engagement, and respond with timely, relevant emails, that help close deals faster!

We couldn't be happier with our Paperflite implementation - and would recommend to anyone!

When I first began implementing paperflite a few months ago, the company was lacking a little in it's documentation/help guides. This caused my preferred method of self-onboarding to be a little harder than other systems I have implemented, however the team have recently released a full knowledge base which covers everything that I found a challenge on day 1 and I believe onboarding would be a lot faster now!

Paperflite has made it easier for me to manage, share and track content: all with a single tool. We have different content asset types and having everything in a structured manner for each of our clients, has helped in easy accessibility within teams.

I’ve not really come across any issues while using the platform. At this point, I see Paperflite heading in the right direction with a great team who has been very responsive in fixing issues or answering queries.