--- description: Detailed reviews on TrueDialog based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare TrueDialog with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TrueDialog Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [SMS Survey Software](/directory/3798/sms-survey/software) > [TrueDialog](/software/113133/truedialog) # TrueDialog Canonical: https://www.getapp.ae/software/113133/truedialog Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/113133/truedialog?page=2) > TrueDialog is an enterprise SMS platform that owns its carrier infrastructure for faster, more reliable delivery at 99.9% uptime. Run mass campaigns and personalized one-to-one conversations at scale, with native CRM integrations, a developer API, and US-based support that picks up the phone. > > Verdict: Rated **4.8/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TrueDialog Reach more of your audience: owned carrier infrastructure and direct connections deliver your messages faster and more reliably, at 99.9% uptime. Stop paying for messages that never arrive: TrueDelivery® scores each text against carrier spam filters before you send, so you can optimize content for delivery. Protect your budget with transparent pricing: no markup on carrier pass-through fees, plus volume discounts for high-volume senders. Engage customers personally at scale: run mass campaigns and personalized one-to-one conversations, moving between short codes and 10DLC without breaking the thread. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 21 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueDialog - **Location**: Austin, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: $119.00 - **Pricing model**: Flat Rate - **Pricing Details**: Powerful and compliant with predictable pricing. Award-winning platform with zero hidden fees, dedicated expert support, and enterprise-grade deliverability. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Alumni Management Software - Application Management - Appointment Management - Audience Targeting - Automated Responses - Autoresponders - Batch Communications - CRM Software - Call Recording Software - Campaign Analytics - Campaign Management Software - Campaign Planning - Campaign Scheduling ## Integrations (8 total) - Dynamics 365 Customer Insights - HubSpot CRM - Marketo Engage - Microsoft 365 - Oracle Eloqua Marketing Automation - SMS API - Salesforce Marketing Cloud - Salesforce Sales Cloud ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [SMS Survey Software](https://www.getapp.ae/directory/3798/sms-survey/software) ## Related Categories - [SMS Survey Software](https://www.getapp.ae/directory/3798/sms-survey/software) - [SMS Marketing Software](https://www.getapp.ae/directory/1291/sms-marketing/software) - [Higher Education Software](https://www.getapp.ae/directory/31/academic/software) - [Alumni Management Software](https://www.getapp.ae/directory/32/alumni-management/software) - [Admissions Software](https://www.getapp.ae/directory/907/admissions/software) ## Alternatives 1. [Project Broadcast](https://www.getapp.ae/software/2071206/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.getapp.ae/software/111837/slicktext-com) — 4.8/5 (268 reviews) 3. [EZ Texting](https://www.getapp.ae/software/20491/ez-texting) — 4.5/5 (273 reviews) 4. [Mobile Text Alerts](https://www.getapp.ae/software/122947/mobile-text-alerts) — 4.5/5 (86 reviews) 5. [Clearstream](https://www.getapp.ae/software/112607/clearstream) — 4.8/5 (687 reviews) ## Reviews ### "This is the M1 tank of text messaging." — 4.0/5 > **Rick** | *25 September 2021* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: If you need high-volume texting, particularly with the capacity for easy two-way conversations then Truedialog is for you. As an agency, we found Truedialog's account management features and in particular their billing structure, the best of any platform we tried. We can create as many layers in an organization, have as many long codes and operators as we need... or shut them off when we don't. It will work just fine for low-volume users too but there are more choices. > > **Cons**: Great texting platform but we live in an omnichannel world. None of the omnichannel products I've tried is nearly as powerful a texting platform but TD has zero FB, IG, Whatsapp integration available so need to use multiple platforms. It would be great to have TD with omnichannel. > > Generally positive overall but they are short-staffed and grown over the years so support response time is below par in my books but great people to work with. No-one hides behind a veil of anonymity and I get genuine follow-ups not just surveys. ----- ### "A Great Mass Messaging Solution For Business" — 5.0/5 > **Simona** | *3 January 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: With TrueDialog, we have an easy time sending mass business messages. It not only eases communication but also helps in SMS marketing. > > **Cons**: I have used TrueDialog long enough and no issues. ----- ### "Effective SMS solution with room for UI improvement" — 4.0/5 > **Verified Reviewer** | *25 February 2025* | Market Research Software | Recommendation rating: 8.0/10 > > **Pros**: Strong SMS features with scalable options. > > **Cons**: UI feels a bit outdated and could be smoother > > Good platform for business texting with solid reliability ----- ### "Major Impact" — 5.0/5 > **Joy** | *27 December 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: True Dialog is a very easy system to use and manage. It takes very little time and has a major impact on our recertifications. > > **Cons**: When submitting help tickets, we haven't always gotten the most clear or friendly responses, but the issues were resolved, so that was what was important. > > Texting was a new initiative in our association and it has helped us reach members that we normally lose in our other communication efforts. It has had a huge ROI. ----- ### "Problem Solver, easy to use. The best text messaging software out there\!" — 5.0/5 > **Bruno** | *2 November 2017* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: This is the best text messaging software we have ever used. Will not only help us keeping track of our conversations to our customers, it will also make it very easy to manage and reply each of these texts. The system is so simple and easy to use, it will keep you from making mistakes. Using this software also helps you keep your customers engaged with your business by allowing you to keep in touch with them. Take your SMS strategy to the next level\! > > **Cons**: Could use some improvement on the CRM service. Sometimes it also "jams" and takes a while to either receive or send messages, although messages are always "sent" and "received", don't expect it to be received straight away. > > Keeping touch with customers. Being able to send text message to a wide range of people and since it saves your messages, you are able to keep track and reply to them. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/113133/truedialog?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/113133/truedialog) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data