Argos

The customer service is the best in the business at Evisions. There are a ton of training videos that help in the transition and ongoing use. There a 2 options for creating data blocks with one being for visual users with drag and drop and the other being for more technical users with entering SQL. A lot of our previous Crystal reports could be transferred quickly to Argos with minimal additional work.

Although most of our reports could be transferred quickly, some could not. This led to an entire department staying with Crystal. Their reports were too complicated to move in an efficient manner. There are some limitations to what you can do in the reports, but Evisions does listen to their customers, so updates are done frequently.

This is a much better product than Crystal Reports which we used before. It’s quite easy to use! What I like most is that when you print out a data sheet/report on the last page it leaves a trail of how you got to that report. I also like that you can save the reports in various formats to ensure the data prints out accurately.

Our program is ALWAYS down so not sure if that is something related to Argos or the campus system/servers. But, we get emails almost daily that reporting is on hold until an issue is fixed.

I like the way it is designed where you can create datablocks to hold multiple reports, charts and olaps

I have used several other report writer tools and I find Argos to not be as intuitive as it can be.

The ability to have reports scheduled to run and be run on demand is vital for my team. I value that you are able to access the reporting platform via the web or an application. The application/desktop version is more robust and is my preferred option. Exporting reports to .csv's is a good option with data manipulation needs to occur. Dashboards in Argos are helpful for viewing records and other items without having to export data.

The inability to view the SQL logic behind the reports/queries is frustrating as an end user. I understand from a security perspective why this is not allowed. The web interface tends to time out on larger/more complex queries.

I have use this software as a part of my Lead Support role at Lansing Community College. It is very handy to have access to information that pulled real-time from our college's student information system, and it has a LOT of flexibility in the way that you can set up and run reports to meet your statistical needs.

I am a second-level user in the fact that I can run reports, but I do not have administrative access to the software. For me, it tends to get a bit frustrating when I want more advanced information and I have to get a response from elsewhere in the organization to create a report that fits my needs. I don't think this software is particularly intuitive either. I am really adept at learning software, so I caught on quickly, but I often find myself training other people in our office, especially at ways to manipulate the reports to generate the information that you want. It sometimes takes a few tries to find and generate things in a format that works well!