Thryv
About Thryv
Thryv is the all-in-one management software built for small business. Unlike other software, Thryv integrates features like contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Small businesses only need one tool, one login, and one screen to manage it all. Thryv works on iOS and Android-operated mobile device so business owners have completed access and visibility to Thryv on-the-go, 24/7.
Thryv starts with contact and customer management through its built-in, fully functional CRM. Businesses can manage their contact database, engage and nurture leads through scheduled communications, and gain insight into customers through enriched data analytics. Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard. Business owners can schedule automatic reminders to respond to client messages, or trigger appointment and payment reminders to clients in advance.
Businesses also use Thryv to establish an online presence, with consistent business listings across over 60 trusted sites as well as a custom web portal for engaging new and current clients. Thryv includes reputation management, so business owners can also monitor their online ratings and reviews, and respond to feedback quickly.
Thryv handles online appointment scheduling and booking management for one-on-one appointments, group classes, and other large-scale events. It includes calendar syncing, so business owners get insight into their staff's schedules. Schedule automatic reminders in advance to reduce the number of no shows. Let clients pay you upon booking, in advance, on a payment schedule or by installment, at the time of appointment, or later, all from Thryv. Thryv integrates with PayPal's Braintree to offer credit card processing and mobile card scanning at competitive, no surprises, rates.
Key benefits of Thryv
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Reviews
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- Industry: Financial Services Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Little Piece of Work Heaven
Reviewed on 23/10/2020
Pros
I love the ease of the transfers of my client spreadsheet over to Thryv, the ease of campaigns being sent out to clients, the ease of social media sites being connected to my thryv software, making marketing very simple.
Cons
I least like their is not a financial option that prints reports for financial statements.
Alternatives Considered
WixResponse from Thryv
Hi Shon, we are excited to hear that Thryv has been easy to use to help you run your business.
Good news! We have now introduced Thryv Pay https://www.thryv.com/features/thryvpay/, which has affordable credit card processing fees, allows you to schedule payments, and has ACH processing. It also allows you to track your transactions, and we are currently working on being able to export your reports.
In your Thryv Dashboard on the lower right hand, you can request the suggestion, and it will sign you up for updates and when you will be able to print out your reports. If you have any other questions, please call our free 24-Hour Thryv Support line at 844-998-4798. - Gabe
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Thryv is the superior online small business management platform.
Reviewed on 05/03/2021
Again, the customer service and tech support is top notch, and blows all the competition away. As...
Again, the customer service and tech support is top notch, and blows all the competition away. As does the platform. Stop reading my review and join now! You can get a free demo customized to your needs by contacting [SENSITIVE CONTENT HIDDEN] Tell him John V sent you and that he owes me a steak.
Pros
Often, systems that try to be everything tend to have weak spots, or fail to fulfill promises. Not Thryv. The system is so robust and comprehensive, I still can't believe how amazing it is, and how few people I know who use it. I do all of my client, scheduling, billing, marketing, social media and web site management through Thryv. I would have taken me months or longer for me to set up what Thryv offers essentially out of the box, and it simplifies all those business facets by both consolidating them in to their platform and making them either easy to use or automated.
Cons
There is a learning curve to it, but any robust system will have one. However, Thryv customer support is the best I have ever experienced anywhere. Yes, ever. They call me to ask if I have any needs, and set up personal appointments by Zoom to walk me through the system to learn and customize it. I don't know of any other company doing that. Plus, there is 24/7 live chat and phone support.
Reasons for Switching to Thryv
The unparalleled business solutions all in one package and integrated, and the customer support.Response from Thryv
Hi John, it always makes our day when we hear how great Thryv is working for our valued clients. From the sound of it, you are a Thryv Expert, and reaching your clients on a whole new level. To get even more out of Thryv, feel free to join our Facebook Group - High Thryver's. You can engage with other Thryv Users and get the latest updates on Thryv. - Gabe
https://www.facebook.com/groups/highthryvers
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Expensive, glitchy and no help
Reviewed on 06/06/2023
- The cost is astronomical - they don’t mention that you don’t get all of the “extras” like...
- The cost is astronomical - they don’t mention that you don’t get all of the “extras” like Thryvpay when you signup. - had to pay per team member plus a monthly fee - there was no free trial - there was an onboarding fee for $400 (I never got to be fully onboarded and they refused to refund it)Customer Service - their onboarding specialists are only available during business hours EST - their onboarding specialists didn’t know how to use the program. They only showed me things I could’ve figured out on my own and when there was an issue, they said they’d “look in it and get back to me” which they never did. - Upon cancelling I was told that that it was a six month term and they would not refund me for the $400 and month I wasted trying to get the software to work and the most they could do was not charge my card again.Don’t bother looking at Thryv as an option. It’s expensive and useless!
Pros
This was supposed to be a solution to having 10 different apps instead it malfunctioned and glitched.
Cons
-The features didn't work or were lacking functionality - The competitor watch wouldn't load after adding in competitors - the social media management didn't have the capacity to crop photos - the calendar wouldn't load - my emails weren't going into my inbox - had to pay per team member plus a monthly fee - there was no free trial - there was an onboarding fee for $400 (I never got to be onboarded and they refused to refund it) - their onboarding specialists are only available during business hours EST
Response from Thryv
Hi Chelsea, we are sorry to hear about your experience with Thryv. If you would like to send an email to [email protected] with your account and any other details, I can send this to our team for further assistance. - Gabe
- Industry: Design
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Thryving
Reviewed on 15/01/2020
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all...
I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.
Pros
Accessible anywhere at anytime inside and outside the country.. has necessary features to get the job done.
Cons
Very little. Importing client list. Setting up correct Address for email confirmation response.
Alternatives Considered
StyleSeatReasons for Choosing Thryv
Unexpected rate changes, little costumer service. Not the best value for what you’re looking for.Switched From
BookerReasons for Switching to Thryv
Great personal customer service and value. Easy navigation. Overall solid product. Thank you, I can now keep Thyrving!Response from Thryv
Hi Curtis! I'm so glad to hear both you and your clients are loving Thryv! If there's ever any issues you need help with, or any questions we can answer, please don't hesitate to reach out! -Chandlor
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
RWFE Thryver
Reviewed on 06/05/2022
My overall experience with Thryv has been great we just got a new account rep and he is wonderful...
My overall experience with Thryv has been great we just got a new account rep and he is wonderful however the gentleman who sold us the software was very good as well we like them both.
Pros
The ease inability to get contracts signed and hold the date fees paid without using US mail. Being able to share the calendar with colleagues. And the communication between us in the client is one thread of messaging which makes it easy to not lose information.
Cons
It would be good to be able to send information from a portal to multiple parties. In our instance often times were talking to a bride and the groom or the bride and her parents who typically pay for the wedding event and services. Right now I have to set up two separate accounts.
Alternatives Considered
PrismmReasons for Switching to Thryv
Brendan Quinn and I met and he gave me a walk-through the software and he made it very easy to understand.Response from Thryv
Hi Gina, thank you for your review! We are excited that your experience with Thryv has been going great. Excited to see that communicating has become easier. Also, your suggestion is a great idea, I will send this to our team for them to look into! If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
Thryv FAQs
Below are some frequently asked questions for Thryv.Q. What type of pricing plans does Thryv offer?
Thryv offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
Thryv offers a variety of price points and works closely with small business owners to identify the right plan that meets their needs. It offers three different packages for: 2 Users, 5 Users or 10 Users. Each package offers tools for reaching customers, generate reviews, staying organised and online payments. Add-ons are also offered.
Q. Who are the typical users of Thryv?
Thryv has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Thryv support?
Thryv supports the following languages:
English, Spanish
Q. Does Thryv support mobile devices?
Thryv supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Thryv integrate with?
Thryv integrates with the following applications:
AWeber, Acuity Scheduling, Better Proposals, BombBomb, Chatfuel, ClickFunnels, Constant Contact, ConvertKit, Dropbox Business, Dropbox Sign, Emburse Abacus, Evernote Teams, FullContact, Gmail, GoCanvas, GoTo Webinar, Google Calendar, Google Contacts, Google Docs, Google Forms, Highrise, HubSpot CRM, Instagram, Invoice Ninja, Join.Me, Jotform, Keap, Limo Anywhere, LinkedIn for Business, LiveChat, Mailchimp, Mailgun, Meta for Business, Microsoft 365, Microsoft Excel, PayPal, Pipedrive, QuickBooks Online, QuickBooks eCommerce, RightSignature, SalesRabbit, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Shopify, SignRequest, Slack, Square Point of Sale, Stripe, Thinkific, Trello, Twilio, Twitter/X, WordPress, Zapier, Zoho Books
Q. What level of support does Thryv offer?
Thryv offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Thryv.
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- Billing and Invoicing Software
- Appointment Scheduling Software
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- Social Media Management Software
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