
About EngageBay CRM
EngageBay is an all-in-one marketing software which combines lead generation, email marketing, marketing automation, CRM, and social media engagement. Designed to help businesses to acquire, engage, nurture, and close leads, EngageBay allows users to create email campaigns and automate marketing processes and sales funnels. The cloud-based platform can be used to aid with growing leads, creating and automating the distribution of email marketing content, and managing customer relationships using the in-built CRM.
The unified marketing suite within EngageBay provides businesses with the tools to design, manage, and run customized marketing campaigns. Email campaigns can be built using the range of pre-designed email templates, or made from scratch using the drag & drop interface. Custom images, text, layout, share buttons, and more, can be added to email marketing templates in order to create a branded message to engage new or existing customers. EngageBay facilitates customer segmentation, defined by conditional metrics such as age, location, type of customer, purchase history, and more, in order to target specific subsets of users. Marketing campaigns can be automated by defining workflows and funnels, as well as setting up triggers based on customer actions. Custom web forms can be created and added to business websites to capture leads, and landing pages can be built to optimize clicks and conversions.
EngageBay offers an in-built CRM to help users organize their business contacts, manage relationships, and track pipelines. With both marketing and sales teams working within EngageBay, leads and contacts can be guided seamlessly through the sales pipeline using just one synchronous platform. Contacts can be managed with tools for creating contact lists, searching within the contact database, storing interaction history, activity logging, and more. With EngageBay, users are able to gain visibility into the sales pipeline and track the status of every deal in real time.
Pricing starting from:
$14.99/month
- Free Version
- Free Trial
- Subscription
Key benefits of EngageBay CRM
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
$14.99/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of EngageBay CRM: 228
Alternatives
Omnisend

Lead Gen & CRM (formerly SharpSpring)

Ontraport

GetResponse

Reviews
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- Industry: Building Materials
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Near perfect combination of CRM and Email marketing tools
Reviewed on 23/06/2022
An interesting and good solution for our needs. The user interface is clear and easy to understand...
An interesting and good solution for our needs. The user interface is clear and easy to understand and use. workflow is easy to understand and follow.
Pros
It's much simpler when You have a good defined and flexible CRM with an Email marketing tool as one service. CRM is especially good and informative, designed mostly for returning clients.
Cons
Email builder should be better. The campaign dashboard is good but can be improved. Technical support is too pushy and offers things and options that are not needed.
Alternatives Considered
MoosendReasons for Switching to EngageBay CRM
Moosend has several good options but they started to make some changes and increase prices.- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A great option for company CRM
Reviewed on 19/08/2023
Perfect
Perfect
Pros
I really like the overall quality of service. EngageBay team is doing a great job. The product is very functional and can be adopted to any sort of tasks. Plus, it is the best all-in-one solution in comparison to other solutions in the market. You can manage any sort of task with the help of EngageBay. What is more important for me, is that support team is very helpful and responsive. I believe it is an important part of any business relations
Cons
I really like how the product is being developed and update. Any tine bug is a quick fix with the help of Support team
- Industry: Human Resources Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Wonderful customer service
Reviewed on 06/04/2022
Pros
The customer service is very good whenever there is a problem you can write in the chat and you will be helped.
Cons
Some features are missing when you work with any software because there is never a 100% fit of your needs otherwise there wouldn't be so many different offers. But engagebay is helping us with CRM wonderfully. The system could look a little more modern but its just a small thing.
Reasons for Switching to EngageBay CRM
We were convinced by the demo-appointment- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Bang for your buck compared to other CRM's
Reviewed on 06/07/2023
We have saved so much money for a near 1:1 experience compared to our previous CRM. Email marketing...
We have saved so much money for a near 1:1 experience compared to our previous CRM. Email marketing and web page building are easier than before too. Overall, i'm very happy.
Pros
Engagebay offers most of the same features as competitors but at a fraction of the price. Landing page and Email campaign builders are simply the easiest to use to make professional emails. These are the best features of Engagebay for sure, as well as custom fields and contact management - they're great too
Cons
I would like to see a better contact scoring system implemented, to make it more general, rather than linking to individual email campaigns. Adding a 'Clicked a link containing..." would also be a great feature for the scoring system.
Reasons for Choosing EngageBay CRM
Mostly cost - Hubspot was getting too expensive for a small sized companySwitched From
HubSpot CRMReasons for Switching to EngageBay CRM
Cost and ease of setup. Also, the interface is not very confusing.- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellency
Reviewed on 26/08/2023
Great
Great
Pros
Very easy leads and create powerful list and CVS transfers.
Cons
Integrated from previous platforms hard to do.
Alternatives Considered
HubSpot CRMEngageBay CRM FAQs
Below are some frequently asked questions for EngageBay CRM.Q. What type of pricing plans does EngageBay CRM offer?
EngageBay CRM offers the following pricing plans:
- Starting from: $14.99/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
Q. Who are the typical users of EngageBay CRM?
EngageBay CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does EngageBay CRM support?
EngageBay CRM supports the following languages:
English
Q. Does EngageBay CRM support mobile devices?
EngageBay CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does EngageBay CRM integrate with?
EngageBay CRM integrates with the following applications:
BulkSMS, CallHippo, DocuSign, Exotel, Google Contacts, Google Drive, Gravity Forms, Gupshup, HubSpot CRM, Intercom, Jotform, JustCall, LinkedIn for Business, Mailchimp, Mailgun, Make, Meta for Business, MightyCall, Pabbly Connect, Plivo, QuickBooks, RT DocuSign, RingCentral Contact Center, Salesforce Platform, SendGrid, SendGrid, Shopify, Stripe, Teachable, Twilio, Xero, Zapier, Zendesk Suite
Q. What level of support does EngageBay CRM offer?
EngageBay CRM offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for EngageBay CRM.
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