Routific

About Routific
Routific is a cloud-based delivery route planning and route optimization solution designed to help small and medium sized businesses maximize their fleet capacity, save on fuel, and track driver progress in real time. The software includes automated route planning, interactive maps, signature capture, API integrations, a driver mobile web app, and more.
Routific allows users to upload their orders through the spreadsheet import tool, and converts order lists into routes with a single click. Real-life factors, such as time windows, delivery types, vehicle capacities, stop priorities, driver breaks, shift times, and more can be factored into route planning and optimization. Routes can be customized, stops re-assigned, and last-minute orders can be added. Users can dispatch routes directly to drivers’ mobile devices through the Routific mobile web app.
With Routific’s live tracking feature, users can view estimated arrival times (ETAs) and track driver progress throughout the day to provide more accurate delivery information to their customers. Alongside tracking driver locations, users can also make adjustments and re-route drivers as necessary. Proof of delivery and customer signature capture are supported by the driver app. Users can also analyze the fleet’s delivery performance with end-of-day reports.
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- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Great product that changed our lives! SIGNIFICANTLY minimised time taken planning deliveries.
Reviewed on 23/04/2018
Pros
It is easy to use, intuitive and super efficient to set up our delivery routes. Drivers found it easy to use. Marc, Suzanne and the team were super quick to respond and helpful with all of our queries, and engaged in depth with us on particular functionalities unique to our business. Would recommend this software to anyone.
Cons
Integration with our online shop (Shopify) was less than we hoped for, however, when we raised this with the Routific team they immediately worked with us to begin building this functionality. This included multiple meetings to understand our individual needs and regular feedback on the process of building this part of the app. We couldn't have asked for a more!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Slick, clean, easy to use routing software
Reviewed on 07/10/2020
Our restaurant started delivering a large number of meals for a government program due to COVID-19....
Our restaurant started delivering a large number of meals for a government program due to COVID-19. We were not prepared for the logistical challenge. At the beginning, we were trying to split up the addresses in Excel by city, print out spreadsheets with addresses for drivers, check off what had been completed, canceled, or rescheduled, take notes, etc. It was a disaster. It was impossible to organize, leaving us with little idea of who delivered what, where, or when. This didn't last long though. I love technology and started looking for a solution.
Stumbling upon Routific was a godsend. One look at the website and I could tell that it's a disrupter. After creating an account to do the trial period, I uploaded all the stops and created optimized routes for my drivers in minutes. The UI is so good that it makes everything feel approachable. It isn't intimidating. Deployment for my drivers was almost too easy. Seeing my drivers proceed efficiently on their routes, add photos and notes when necessary, then being left with an easy-to-digest record of deliveries was pure bliss. Enabling customer notifications so my recipients know when to expect their meal delivery (and not needing to call us night and day) was just the cherry on top.
Bottom line, it's made a really complex job (dividing, optimizing, and distributing routes to drivers) not only simple, but enjoyable. It's been reliable and easy to use in all aspects. Honestly, it's a work of art.
Pros
My favorite feature about Routific is how easy is it to dispatch routes to drivers. For a brand new driver, all they have to do is install the app on their phone. After that, Routific sends a text message with a link that opens the route automatically in the app. For dispatchers working with tech-impaired employees, this is a life-saver! You don't have to create accounts for them or share passwords or anything like that.
The driver app is also attractive with a clean and intuitive UI. It's easy for people to learn to use. As a dispatcher, the web UI is clean and attractive. It feels lightweight even though it's doing a lot. Creating a route with multiple drivers and quite a few stops, especially when there are unique situations, is complex--however, Routific makes it about as easy as I can imagine it being. It is very flexible, allowing for lots of changes and variables, and it handles it all easily.
It's nice that the driver app allows drivers to use the navigation app of their choice (Waze, Google Maps, Apple Maps). Not only does it allow for the possibility of superior navigation, but it is also one less thing to teach the driver.
The customer notifications are incredibly easy to setup and they work very well.
Cons
As great as the software is, it does get expensive quickly. In fact, for a small business, it's about as expensive as I think we could take, especially with its per vehicle pricing model. I think maybe plans that included a certain number of vehicles might make more sense. Also, the pricing for customer notifications feels exorbitant. It starts at $16 (annual plan, $19 for monthly), which might be reasonable alone, but that price is per vehicle. If you have a few active vehicles on your delivery route, you'll be paying a steep cost for those text messages. This really should be a flat fee service I think.
Feature-wise, my main complaint would be in regard to customer notifications--you can only choose SMS only or email only. If you need to mix and match notifications because some stops can't receive SMS notifications and others don't have emails, you're out of luck.
Secondarily, while you can see the location of drivers in real-time, Routific does not seem to show the routes that drivers actually took, along with speeds and related data. There have been times when that would have been helpful. It also doesn't seem to provide GPS data to verify the location when the driver marks a delivery completed.
Reasons for Switching to Routific
Most route planner apps/software are designed for solo independent contractors, not for a dispatcher and team of drivers. The most relevant competitor is Route4Me. This software appears powerful and generally well-liked, but it's more pricey out the gate for a small operation like mine in order to match the features of Routific. The app seems good, but it does navigation itself instead of allowing driver choice, and it doesn't seem as easy to deploy as the SMS route link that Routific uses. The web interface of the two is not comparable--Routific is FAR superior in terms of ease of use and attractiveness. Not only did Routific offer a compelling feature set for a relatively low cost of entry (although it does add up quickly, as noted above), but it clearly is the newer, disruptive product on the block, offering a modern solution for businesses of all sizes. It was a pretty easy choice.- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
very good package overall
Reviewed on 01/09/2021
Good
Good
Pros
All the features which make the package flexible
Cons
The lates app update - all is good except the fact you can no longer swipe up to see all the details of the order/customer
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Excellent product, great value
Reviewed on 23/09/2022
It has literally knocked at minimum an hour off deliveries.
It has literally knocked at minimum an hour off deliveries.
Pros
It's ease of use is a huge benefit and the reporting provided is great.
Cons
Nothing not to like, biking delivery on its way too
Alternatives Considered
CircuitReasons for Switching to Routific
Far more user-friendly and better pricing modelResponse from Routific
Thanks so much for the great review, Mike! We're looking forward to the bike delivery too :-)
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My experience with Routific - what an wonderful company and an amazing product.
Reviewed on 09/06/2020
We had used the Routific API when conducting a costing exercise late last year and had found it...
We had used the Routific API when conducting a costing exercise late last year and had found it exceptionally easy to use.
3 months ago when we decided to start delivering some of our own freight in a van we turned to Routific again and began using the software using xls files to import the delivery information. within two weeks our team had integrated it with our ERP so that these imports were not necessary making it a breeze to manage the van and the ever changing runs.
Also this review would not be compleat without a shoutout to Alfin. he has been absolutaly wonderful to work with.
Pros
Ease of Use. It was exceptionally easy for my team to integrate with our ERP. This is due to the API being well structured and the Documentation being well laid out and containing all the relevant information.
The UI is very well laid out and my staff had no trouble at all learning how to use it. Our driver also finds the web interface easy to use and very intuitive. the way he can open the next destination in Google Maps saves him a lot of time.
Cons
I don’t really see any Cons. The Features that I would like to see in the software in the future are, the ability to track the driver in realtime and possibility a native Android App.
Routific FAQs
Below are some frequently asked questions for Routific.Q. What type of pricing plans does Routific offer?
Routific offers the following pricing plans:
- Starting from: $0.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing starts at $49/month
Q. Who are the typical users of Routific?
Routific has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Routific support?
Routific supports the following languages:
English
Q. Does Routific support mobile devices?
Routific supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Routific integrate with?
Routific integrates with the following applications:
Shopify
Q. What level of support does Routific offer?
Routific offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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