Routific

The ease of use. Everything is easy to find and user friendly

Maybe the amount of features. I prefer it works well and just a little amount of features than the other way round. But I'm missing just a few important features.

We have had the pleasure of utilizing Routific for our flower delivery business, and I must say it has been an absolute game-changer. If you're looking to enhance efficiency, save time, and maximize productivity, look no further than Routific. The experience is seamless and user-friendly. The platform's intuitive interface allows us to quickly input our destinations, preferences, and time constraints. It effortlessly handles complex delivery routes with remarkable precision.One of the standout features is its powerful algorithm, which swiftly processes vast amounts of data to generate optimized routes. Within moments, I receive an intelligently optimized itinerary that significantly reduces travel time and mileage, resulting in considerable cost savings for my business. It accounts for various factors such as traffic conditions, time windows, and even prioritized certain stops based on specific criteria I set. It has streamlined my operations. Routific's dedication to accuracy is truly commendable. Another aspect that truly sets Routific apart is its exceptional customer support. The team behind this service is just awesome. They are knowledgeable, responsive, and genuinely invested in helping their users succeed. Whenever we have questions or encounter a challenge, the support team is there to provide prompt assistance, ensuring a smooth and hassle-free experience. 5-stars: It is an invaluable tool that will revolutionize the way you navigate delivery routes.

Nothing! Truly. They are very receptive and have made changes over the years that have addressed our feedback.

Uploading the customers, creating drivers and letting Routific do the task of routing the deliveries saved 70% of our daily operations time.

Live tracking needs to be improved. Customer communications also need improvement.

Not only has Routific been beneficial to us as a route optimization software (very easy to pick up on), but also very useful as a tool that stores information about our Customers and their specific info that is essential for our drivers to know. Customer notifications are an excellent feature that helps customers stay updated on their orders without the need to contact us to update them about their orders. We also love the Delivery Tracking Link feature included in the Customer Notifications, as it helps our customers visualize where their order is.Anytime we've had to reach out to Routific for help or suggestions, they’ve always treated us with the utmost respect and provided excellent feedback and service in a very timely manner. Truly one of the best customer service experiences we have ever had.As a developer, I appreciate Routific having APIs to access whenever our company is ready to create its own platform and interconnect it with Routific's when the time is right.

No downsides; Routific has shown us that anything we find to be "negative, they are more than open to getting it corrected or improved upon with their team.