About Iris Works

Iris Works is a photography studio management system designed to help photographers streamline client and studio management processes with features such as online booking and scheduling, automated workflows, contract management, invoicing, scouting location management, questionnaires, and more. As a cloud-based solution, Iris Works gives photographers the flexibility to manage their business and clients anytime, anywhere, via any internet-enabled device.

Iris Works supports an integrated scheduling system which enables users to book and manage client schedules quickly and conveniently online. Clients can also manage their own schedules by picking an open or available time slot on the studio calendar. Users can choose to display the entire calendar, or just a few select options at a time. Iris Works includes a lead page which allows users to pull and manage new leads and contacts from their website and social media accounts like Facebook and Instagram. Iris Works features automated follow-up tools designed to connect and follow-up with leads efficiently based on their service interests.

Automated workflow management technology helps users organize and manage their studio management processes, allowing users to send and receive contracts, invoices and emails, as well as create to-do lists with due dates for clients all in one place. Iris Work’s invoice templates enable users to request and manage deposits and final payments online. Clients can make payments securely through Square, PayPal or Stripe accounts. Iris Works supports brand management capabilities, enabling users to promote their business effectively through branded emails, invoices, questionnaires, contracts, and more. Other Iris Works features include ShootProof and Quickbooks Online integration, plus a unique scouting system.

Pricing starting from:

$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Iris Works

Key benefits of Iris Works

  • An integrated scheduling system allows clients to manage their own schedules by picking an open or available time slot on the online studio calendar.
  • Streamline and organize studio workflow processes with automated workflow technology, allowing users to send and receive contracts, invoices, and emails, as well as create to-do lists with due dates online.
  • The Iris Works Lead Page allows users to pull in new leads and contact information from their website and social media accounts such as Facebook and Instagram.
  • Invoice templates enable users to request and manage deposits and final payments efficiently online. Clients can pay quickly and securely through Square, PayPal or Stripe accounts.
  • Photographers can promote their business through branded emails, invoices, questionnaires, contracts, and more.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United States

    Supported Languages

    English

    Pricing starting from:

    $25.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Iris Works

    Images

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    Features

    Total features of Iris Works: 20

    • Activity Dashboard
    • Appointment Management
    • Appointment Scheduling Software
    • Automated Scheduling
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Client Management
    • Contract/License Management
    • Document Management Software
    • Event Management Software
    • Invoice Management
    • Lead Management Software
    • Online Booking
    • Project Management Software
    • Purchasing & Receiving
    • QuickBooks Integration
    • Template Management
    • Third Party Integrations
    • Workflow Management Software

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    Reviews

    Overall rating

    4.6 /5
    (232)
    Value for Money
    4.5/5
    Features
    4.1/5
    Ease of Use
    4.5/5
    Customer Support Software
    4.8/5

    Already have Iris Works?

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    Showing 5 reviews of 232
    Deirdre L.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but...

    Reviewed on 18/05/2018

    Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts,...

    Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.

    Pros

    It's ease of use. It is incredibly user friendly. I love that I can have client leads automatically entered into my client data base. It saves so much time. I love that they are always updating it and trying to improve it and make it even more amazing than it already is. Their customer support is also very good.

    Cons

    I wish that I could do partial payment options on invoices; that way I don't have to do a new invoice for payment plans, and could just send out a reminder email or something. I also wish they would have an app; I don't know why, but I feel like apps are easier to work with than websites on my phone or tablet, even though it is a responsive website.

    Michael S.
    Overall rating
    • Industry: Photography
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    A must have for ANY photographer!

    Reviewed on 14/01/2019

    Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a...

    Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a breeze. That's important because I can focus more on creating and less on processes.

    Pros

    Iris Works takes the hassle out of many of the day to day operations for my business. I like being able to quickly enter clients, send them important information about setting up their shoot and how easy it is for clients to pick a date and book their shoot. Additionally - and most importantly - Iris Works EXCELS at providing stellar customer support and they are keen on listening to feedback and implementing improvements to their offering. Seriously, you simply can't go wrong by choosing Iris Works Software!

    Cons

    If I had to be picky, I'd say that their lead page could use a refresh and be more customizable. Also, applying more customization to forms and invoices overall.

    Verified Reviewer
    Overall rating
    • Industry: Photography
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Disappointed in the level of support, communication and performance of Iris-Works

    Reviewed on 05/12/2021

    I made a large investment and purchased the annual subscription to Iris-Works. During this time, I...

    I made a large investment and purchased the annual subscription to Iris-Works. During this time, I experienced multiple issues with software performance and lack of customer support. A deal breaker issue was that I had multiple clients unable to pay their invoices on this interface. Iris-Works customer support was unable to troubleshoot in a timely manner or even provide a permanent resolution. These issues and their lack of urgency to provide support, negatively impacted both my business standards and my customer service to my own clients.

    Overall, I am disappointed in the level of support, communication and performance of Iris-Works. A customer management system is the lifeline of your business. As a business owner, you deserve a superior system, attentive support and clear communication. I strongly recommend avoiding Iris-Works, it will not be a positive experience or partnership.

    Pros

    Online scheduler was easy to use
    customized workflows

    Cons

    level of customer support and communication
    multiple issues with software performance with no resolution

    Stephanie B.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    I use Iris works for every session I book it makes my life so much easier!

    Reviewed on 15/05/2018

    less thinking more time for family and getting work done such as photographing and editing.

    less thinking more time for family and getting work done such as photographing and editing.

    Pros

    I like that I can keep information about my clients and that I can set it up so that it automatically reminds my clients of their sessions so that i don't have to and I have had less people not show up for their sessions. It makes it easy to keep track of things I need to get done for each session.

    Cons

    the only thing that I don't like is that there isnt an app or anything for it its all on a website I would love it that much more if It was directly on my desktop and phone and easier to access.

    Ebony F.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software

    A GAME CHANGER!

    Reviewed on 15/05/2018

    Pros

    This software is efficient and very well thought out. It is perfect for almost anyone in our opinion, specifically the everyday visual artist/photographer. We have used Iris-Works for over a year and wouldn't trade it for any other. Not to mention, the customer service is AMAZING.

    Cons

    No negatives. They're always updating and upgrading. Every time we write and give feedback they are so quick and efficient about rolling it out. Love it!

    Showing 5 reviews of 232 Read all reviews

    Iris Works FAQs

    Below are some frequently asked questions for Iris Works.

    Iris Works offers the following pricing plans:

    • Starting from: $25.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Iris Works: $25/month or save 10% when paid annually Iris Works + Booking: $35/month or save 15% when paid annually

    Iris Works has the following typical customers:

    2-10, 11-50, 51-200, 201-500

    Iris Works supports the following languages:

    English

    Iris Works supports the following devices:

    Iris Works integrates with the following applications:

    PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Stripe

    Iris Works offers the following support options:

    Email/Help Desk, Phone Support, Chat

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