--- description: Detailed reviews on AlertOps based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare AlertOps with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: AlertOps Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [AlertOps](/software/116643/alertops) # AlertOps Canonical: https://www.getapp.ae/software/116643/alertops Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/116643/alertops?page=2) > AlertOps is an incident \& response management solution which helps NOC, ITOps, \& DevOps teams manage \& collaborate on critical issues. With real-time alerts, multi-tiered escalation \& routing methods, AlertOps enables teams to highlight unique actions \& address them immediately. > > Verdict: Rated **4.7/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of AlertOps • AlertOps enables users to set up custom and multi-tiered rules for teams to send and receive notification as per alert aggregation. • AlertOps lets IT operation managers to add contacts, edit security roles, view members in a group and route calls as per their schedules. • Businesses can use AlertOps to build custom workflows and rules to escalate incidents, highlight unknown actions and reduce response time • With manual paging tools, the platform allows DevOps to inform multiple teams at once and use templates and open tickets to receive immediate responses. • Users can automate operations in real-time and quickly collaborate with teams to come up with a solution for incidents. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 21 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: AlertOps - **Location**: Bloomingdale, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Starter - $0 per user/month. (Max 5 Users) Standard - $8 Per User/Month - Billed Annually Premium - $18 Per User/Month - Billed Annually Enterprise - $28 Per User/Month - Billed Annually See all plans \& features: htps://alertop.com/pricing - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bosnia & Herzegovina, British Virgin Islands and 116 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Application Management - Approval Workflow - Audit Management - Audit Trail - Automatic Backup - Chat/Messaging - Collaboration Tools - Communications Management - Customizable Fields - Customizable Templates - Dashboard Software - Disaster Recovery Software - Email Alerts - Event Logs ## Integrations (80 total) - AWS CloudTrail - Airbrake - Apica - AppDynamics - AppSignal - Auvik - BigPanda - Bitbucket - Bitrise - BugSnag - Catchpoint - Checkly - Cherwell Service Management - CircleCI - Confluence ... and 65 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Website Monitoring Software](https://www.getapp.ae/directory/113/website-monitoring/software) ## Related Categories - [Website Monitoring Software](https://www.getapp.ae/directory/113/website-monitoring/software) - [IT Management Software](https://www.getapp.ae/directory/771/it-management/software) - [DevOps Software](https://www.getapp.ae/directory/1087/devops/software) - [Incident Management Software](https://www.getapp.ae/directory/1415/incident-management/software) - [IT Service Management (ITSM) Software](https://www.getapp.ae/directory/292/it-service-management-itsm/software) ## Alternatives 1. [Freshservice](https://www.getapp.ae/software/91351/freshservice) — 4.5/5 (689 reviews) 2. [JIRA Service Management](https://www.getapp.ae/software/91811/jira-service-management) — 4.5/5 (764 reviews) 3. [Site24x7](https://www.getapp.ae/software/91129/site24x7) — 4.7/5 (345 reviews) 4. [ilert](https://www.getapp.ae/software/187171/ilert) — 4.7/5 (64 reviews) 5. [Datadog](https://www.getapp.ae/software/91489/datadog-cloud-monitoring) — 4.6/5 (358 reviews) ## Reviews ### "Highly Recommend AlertOps" — 5.0/5 > **Henry** | *5 December 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: AlertOps has helped us provide fast tech support to our clients around the clock with minimal expense. The integration with our existing PSA and other systems provides us with almost instant alerts about the things that actually matter. In the past we’ve experimented with other alerting systems that either gave us a lot of noise (too many alerts), or didn’t work reliably. With AlertOps, the system just works. This has given us the ability to monitor our clients systems 24x7x365 without the burden of excessive staffing. > > **Cons**: Like any highly integrated system, occasionally there are blips where the integrations and connections needs some attention. ----- ### "Very Happy Customer." — 5.0/5 > **L.Victoria** | *10 June 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I can make the schedule ahead of the time and make changes immediately when needed. > > **Cons**: Limited options for individual responses to the extensions. I'd love it if I got the voice messages in text form. > > We work for the Emergency Department 24/7, and it's imperative that we don't miss any calls. It's important also that the calls are transferred to the right person. Alerts are working for us\! ----- ### "Good technology but customer service needs polish." — 4.0/5 > **George** | *13 February 2018* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Easy to integrate with existing services. Interface is very intuitive. Easy to set up new users. Easy to customize alerts. > > **Cons**: Pricing structure is confusing and my emails requesting clarification have gone unanswered. Also when my free trial ended I was locked out of my account without access to make the purchase. Had to email support to let me back into my account to pay for subscription. ----- ### "AlertOps Review" — 5.0/5 > **Katrina** | *23 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It allows easy ticket management for ITSM teams and allows you to route customer calls easily and efficiently. > > **Cons**: I do not dislike anything about this software. I think is a good ticket management tool. It has helped me meet SLA deadlines many times. > > My overall experience with AlertOps has been great I use it for ticket management and I like that has a lot of features and good customer support. ----- ### "AlertOps is Great\!" — 5.0/5 > **Chris** | *18 July 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The flexible scheduling, easy setup and clear notification options with the app, text and calling. > > **Cons**: No real cons, wish we had the budget to use the higher-level plan haha. > > Alertops has been a great product for us. Really makes after hours calls easy to manage. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ae/software/116643/alertops?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/116643/alertops) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data