Smartway2
About Smartway2
Smartway2 is an intelligent workplace scheduling tool that provides a seamless booking experience for employees and a high degree of flexibility for workplace admins.
From booking desks and meeting rooms to parking and amenities, Smartway2 is the virtual assistant in everyone’s pocket that coordinates hybrid work schedules, finds the best times to come in and even suggests the right spaces and resources for the task at hand.
Whether it's on desktop, mobile or Outlook, book everything you need on Smartway2 in 3 clicks or less.
And with a suite of configurable engines and real-time dashboards, Smartway2 makes your workplace adaptable to the constant change of hybrid work.
Thousands of teams across 60 countries are making the commute into the office worthwhile with Smartway2.
Key benefits of Smartway2
• Book meeting rooms anywhere, anytime through the app, web or Outlook in 3 clicks or less. Changes automatically sync across all booking interfaces
• Configure all bookable resources by amenity, e.g. AV equipment, room layout catering and more. Smartway2 finds and suggests the resource that meets employee booking criteria, giving them complete control over their workplace experience.
• Configurable engines for booking policies, notifications, forms, roles and services for reservable resources keep your booking system flexible and adaptable to the constant change of hybrid work
• Integration-friendly, open API framework fits perfectly into the tech stack you're already using
• Digital signage shows real-time booking status of all resources and supports walk-up booking and badge check-ins. Changes are automatically synced across all interfaces and calendars
• Powerful dashboards that measure KPIs of booking system performance - no-show rate, repeat bookings, actual occupancy and space utilization trend analysis
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- Industry: Civil Engineering
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Smartway2 for Hotel Booking
Reviewed on 01/09/2024
My overall experience with Smartway2 has been positive. The platform’s user-friendly interface...
My overall experience with Smartway2 has been positive. The platform’s user-friendly interface makes managing and booking resources straightforward. Its real-time booking capabilities are convenient and enhance productivity. However, occasional glitches and limited customization options can be frustrating. Overall, it's a solid tool for improving resource management and space utilization.
Pros
Smartway2's user-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday to boo a hotel.
Cons
Occasional glitches and limited customization options.
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Perfect fit for our desk booking requirements
Reviewed on 25/05/2023
As stated above this was required for desk booking, however we have since rolled out VR, EV and...
As stated above this was required for desk booking, however we have since rolled out VR, EV and other functionality across multiple sites. We have very little support calls come through from users and overall positive feedback since the service was bedded in.
Pros
The application works very well, but the support given has been exceptional. This was originally required for desk booking during covid but the business quickly took to the system and have been requesting further functionality since. The majority of, if not all, of this functionality has had tight deadlines however these have been hit due to our incredibly respondent Account Manager.
Cons
It would be useful to have some communication about new features/updates coming up.
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Desk booking to support new ways of working
Reviewed on 27/03/2022
Smartway2 has good reporting features which helps us view the usage of our office spaces which will...
Smartway2 has good reporting features which helps us view the usage of our office spaces which will help shape the future of our offices,
Pros
That we could prepopulate a set of check points before employees could book a desk - This feature was valuable to support employees returning during the pandemic.
Cons
A feature that would be good to incorporate is if you could be taken straight to the floor you regularly book desks on as a default instead of having to select each time.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Brilliant solution for managing office space post Covid 19
Reviewed on 05/01/2021
We've been able to be proactive and intentional about making our office space work for staff who...
We've been able to be proactive and intentional about making our office space work for staff who are not able to work from home due to space or other issues. The mobile app has the same experience as the desktop app, so our team have been able to identify a safe space to work in, book it out, and understand the rules of the building. We've also been able to use SW2 for our own 'track and trace' efforts to support the safety of anyone coming into our building.
Pros
What we've found most useful is the ability to customise the system to suit our needs. The rules and policy engine have allowed us to build in desk and room booking processes to communicate well with our team, and manage the space in our building safely.
Cons
It needs a bit of a look and feel update as it looks a little bit dated, but we're told this is on the way.
- Industry: Law Practice
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Imrpoved Room Utilization
Reviewed on 05/12/2018
Smartway2 has reduced our no show rate by over 70% do to email reminders and signage outside of...
Smartway2 has reduced our no show rate by over 70% do to email reminders and signage outside of each meeting room which requires employees to check in via their security badge. We have received great value from this solution since we installed in 10 months again.
Pros
Outlook integration is very easy to use - IT team were very happy!
Implementation was great. We were up and running in days.
Digitial signage helps us reduce our meeting no shows and increase conf room utilization.
Able to book rooms and desks with one mobile app.
Cons
Would like to see them provide desk signage to track utilization and check in for mobiel workers. They say its coming soon.
Response from HubStar
Thanks so much for the review, these are fantastic results! Could you drop us a quick message at [email protected] so we can get in touch regarding the features you mentioned,? Some are already available.
Smartway2 FAQs
Below are some frequently asked questions for Smartway2.Q. What type of pricing plans does Smartway2 offer?
Smartway2 offers the following pricing plans:
- Starting from: $300.00/year
- Pricing model: Subscription
- Free Trial: Available
Smartway2 is delivered on a fully supported SaaS annual subscription, starting from $300 p.a. // $25 per mth for a Room and $60 p.a. // $5 per mth for a Desk.
Q. Who are the typical users of Smartway2?
Smartway2 has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Smartway2 support?
Smartway2 supports the following languages:
Chinese, Dutch, English, French, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Traditional Chinese
Q. Does Smartway2 support mobile devices?
Smartway2 supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartway2 integrate with?
Smartway2 integrates with the following applications:
Acre Security, Brivo Access, Cisco, Cisco Meraki, Gmail, Google Calendar, Haltian Empathic Building, Microsoft 365, Microsoft Outlook, Microsoft Power BI, Microsoft Teams, Okta, Ping Identity, Tableau, TimeEdit, Workday HCM
Q. What level of support does Smartway2 offer?
Smartway2 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)
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