About Hotel Effectiveness

Hotel Effectiveness is a labor cost management system that helps hotel owners and administrators monitor, benchmark, and optimize labor costs for their properties. The solution automates important areas of hotel management, including setting labor standards and business rules for optimal staffing allocation to every area of the hotel, such as reception desk, kitchen, maid service, and porters, that might need more or less personnel depending on occupancy. The platform also optimizes employee scheduling to avoid overtime bookings, understaffing or overstaffing, double-bookings, and other issues that might arise from incorrect labor allocation.

Hotel Effectiveness supports effective monitoring and reporting on all areas that require attention such as daily staffing needs, occupancy rates, payroll costs, usage of third party contractors, and issue reporting. The platform also offers goal setting, and strategic planning, and enhances corporate visibility by giving all stakeholders access to a single place for viewing important performance metrics and tracking strategic objectives. Hotel Effectiveness provides benchmarking against internal and external standards for a better understanding of how a user's hotel aligns with the overall industry and their historic performance.

Hotel Effectiveness fully integrates time and attendance tracking capabilities into its labor management system. The platform also integrates with a number of third party tools, such as Oracle Micros and ADP, to streamline important corporate processes.

Pricing starting from:

$99.00/month

  • Free Trial
  • Subscription

Key benefits of Hotel Effectiveness

- Reduced overtime spend
- Eliminate wasteful overstaffing
- Optimize contractor usage and lower overall spending on contract labor
- Lower overall labor costs by 5-15% per year without sacrificing quality and guest satisfaction
- Improve GOP and NOI margins through overall CPOR (cost per occupied room) optimization

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

$99.00/month

  • Free Trial
  • Subscription

Images

Generate reports to understand business performance
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Hotel Effectiveness video
Hotel Effectiveness video Hotel Effectiveness video Hotel Effectiveness screenshot: Generate reports to understand business performance

Features

Total features of Hotel Effectiveness: 51

  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Benchmarking
  • Biometric Recognition
  • Budgeting/Forecasting
  • Calendar Management
  • Contractor Management Software
  • Cost Analysis
  • Email Alerts
  • Employee Database
  • Employee Management
  • Employee Scheduling Software
  • Employee Time Tracking
  • FMLA Administration
  • Financial Analysis
  • Goal Setting / Tracking
  • Historical Trend Analysis
  • IT Cost Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Monitoring
  • Online Punch Card
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Predictive Analytics Software
  • Productivity Analysis
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management Software
  • Risk Alerts
  • Salaried Employee Tracking
  • Schedule Distribution
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Time & Attendance
  • Time Tracking Software
  • Timesheet Management
  • Trend Analysis
  • Vacation/Leave Tracking
  • Variable Workforce

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Reviews

Overall rating

4.8 /5
(143)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support Software
4.7/5

Already have Hotel Effectiveness?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 143
Rachael B.
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Integration and Ease of Use

Reviewed on 06/05/2019

Hotel Effectiveness should be called Hotel Efficiency as the information we input from the Night...

Hotel Effectiveness should be called Hotel Efficiency as the information we input from the Night Audit Entry to the Scheduler, to the Gameday to the 5 minute Daily Labor Check In keep our managers from manually calculating minutes and allows them time to do other tasks. Companies who are not using this software are really missing the boat and causing unnecessary work in a world where CPOR rules the day. We have this software integrated with our proprietary back office software and it is amazing to see everything in one place, for someone like me who is over 11 properties. We have recommended this to other hotel ownership groups and will continue to do so.

Pros

Hotel Effectiveness is able to integrate with a variety of software; this has allowed my company to seamlessly view labor without having to log in to a time clock server and run reports. We are able to train our team members from Night Audit to General Managers in one day on how to navigate the system. Labor monitoring a simple RED/GREEN System (truly does not get any easier than that). The training provided on-line is an added benefit to those who may want to get to know the system further. We use the entire suite and have had no issues when we onboard new properties/ team members to our company.

Cons

If I had to pick one item it's the salaried team members (who clock in and out) auto flow against the labor plans. We called support and were shown a work around.

Response from Hotel Effectiveness Solutions

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

Stefanie K.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Excellent!

Reviewed on 10/05/2019

Pros

Love that I can do a daily labor check in and see all the associates easily in one place. Excellent for keeping track of days off and requests off. Easily add gratuities and bonus incentives. Can't think of any easier way to keep track of so many associate requests and hours.

Cons

That I have to scroll to the top to see the time card when I click on someones time card the start their last name is at the bottom of the alphabet. Honestly that is very insignificant in the great number of on that HE does for our property!!

Response from Hotel Effectiveness Solutions

Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.

Lorenzo R.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

not intended for stay over properties

Reviewed on 10/05/2019

I never liked due the property lay outs and occupancy neither the fact of extended stay properties...

I never liked due the property lay outs and occupancy neither the fact of extended stay properties and the fact of no getting reports easy to read for a supervisor as far as the ones for Hilton.
I have worked on 2 different properties and honestly never used since it never worked out for my properties.

Pros

easy to upload and saving time
I don't really have much that I could like

Cons

I don't like that is hard to give the same amount of rooms even when I have done all the things possible to do so,
A property like this is hard to have someone do 11 check outs plus stay overs
or having someone do 30 + stay overs due the amount of people per room and long stay guest
I believe the system set up would work great for a non extended stay properties

Response from Hotel Effectiveness Solutions

Dear Mr. Ramirez,
We serve over 400 extended stay hotels today and are definitely able to support your needs. Please reach out to our support team so we can review your configuration and set up your property so that you have the controls you are seeking. Thank you for the feedback and for being our customer.

Tammi S.
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

HE is Great!!!

Reviewed on 08/05/2019

We are solving hotel labor issues using HE. It is giving Global a better picture of how our labor...

We are solving hotel labor issues using HE. It is giving Global a better picture of how our labor costs are impacting us. The reports assist us in knowing clearly where we can make adjustments. It also assists in monitoring labor costs for budget purposes.

Pros

I love the ease of functionality with this software. Everything is right at your hands.

Cons

There is not anything that I dislike about this software... If something exists I have not located it.

Response from Hotel Effectiveness Solutions

Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.

Wanakee H.
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

How awesome is this!!

Reviewed on 03/05/2019

My experience was a bit scary at first not knowing if I could correct my errors and just trying to...

My experience was a bit scary at first not knowing if I could correct my errors and just trying to operate the system. After a tad bit of repetitive practice I now am teaching the software to my colleagues.

Pros

The software allows me to easily access the database for everyday use. Tracking hours and making the proper adjustments is also what I like.

Cons

I'm not able to pull up everyone's schedule (I may not have access). However when another manager ask me to complete task for them I'm not always allowed to accommodate them.

Response from Hotel Effectiveness Solutions

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

Showing 5 reviews of 143 Read all reviews

Hotel Effectiveness FAQs

Below are some frequently asked questions for Hotel Effectiveness.

Hotel Effectiveness offers the following pricing plans:

  • Starting from: $99.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

1-15 employees: From $99/month 35+ employees: From $4.90/employee/month 100+ employees: From $3.80/employee/month 200+ employees: From $2.70/employee/month 301+ employees: From $2.30/employee/month

We do not have any information about Hotel Effectiveness features

Hotel Effectiveness has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Hotel Effectiveness supports the following languages:

English

Hotel Effectiveness supports the following devices:

Android (Mobile), iPhone (Mobile)

Hotel Effectiveness integrates with the following applications:

ADP Workforce Now, Netchex, Paycom, Paylocity, TimeWorksPlus, UKG Pro, UKG Ready

Hotel Effectiveness offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for Hotel Effectiveness.