Facelift Cloud Overview

What is Facelift Cloud?

Facelift Cloud is an online social media marketing solution which integrates with social networks including Facebook, Instagram, LinkedIn, Twitter, Wordpress, and more, to facilitate the creation, management, publishing, and tracking of online marketing campaigns. Designed to help users with brand marketing, social customer care, and community management, Facelift Cloud offers features including one-click campaign publishing, channel moderation, online and offline monitoring, customer engagement, an interactive dashboard, trend tracking, content management, and more.

The all-in-one platform allows businesses within any industry to manage their social media presence across multiple social media channels. The moderation module consists of a single dashboard that displays all user comments, conversations, interactions, and engagement across all social media channels in a unified inbox. This allows businesses to review and moderate messages and communications from one place. The publisher tool facilitates the creation and publishing of marketing content across social channels, and customizable templates mean that users can create content and posts quickly and in a unified manner. Other features of the Facelift Cloud platform include optimized campaign creation, campaign performance monitoring, trend analysis, content management, and media asset management.

Facelift Cloud Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Facelift Cloud for pricing information.


Facelift Cloud Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, German

Media

Facelift Cloud social customer service
Facelift Cloud unified news feed
Facelift Cloud post scheduling
Facelift Cloud screenshot: Facelift Cloud social customer service Facelift Cloud screenshot: Facelift Cloud unified news feed Facelift Cloud screenshot: Facelift Cloud post scheduling

Facelift Cloud Reviews

Facelift Cloud Reviews

Overall rating
4.4
/
5
Excellent
27

Very good
37

Average
3

Poor
0

Terrible
0

Value for Money
3.9
Features
4.1
Ease of Use
4.2
Customer Support
4.8
96% recommended this app
Polen E.

It can be so much better

It's one of the best two options one could have at the time being. I appreciate it's stability but it could look, feel and function in a much more modern way.


Cordelia D.

Good Service and Datasecurity


Max K.

Facelift review by Alnatura

We use it mostly as a Publishing and Community Management tool.


Jana H.

Review of Facelift Cloud


Janina L.

Nice Social Media Tool with many different options


Polen E.
Industry: Computer Games
Company size: 2-10 Employees

It can be so much better

Used Daily for 1+ year
Reviewed on 29/10/2020
Review Source: Capterra

It's one of the best two options one could have at the time being. I appreciate it's stability but it could look, feel and function in a much more modern way.

Pros

Once you get the structure, it's fairly easy to use. It's stable and straightforward.

Cons

The mobile app isn't too functional, I wish you could post stuff from there too.
Also resharing/retweeting posts have to be done manually, which is a main part of content marketing. I wish these could be done inside the Facelift platform.
Ideally I would never have to leave Facelift to do anything on social media, but I find myself very often doing so.
Some new features from social media websites take too long to get integrated in the platform. You still can't post multiple pictures on Linkedin, or Instagram.
There are very strict limits on video/image sizes to be used on platforms. I wish Facelift would auto-size these instead of telling me to squeeze a huge video into 15 MB.
The UI is a bit stagnant and too "German". I wish I would have the option to make "Monday" the first day of the calendar. There are too many menus which I feel like could be simplified a lot.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Cordelia D.
Industry: Farming
Company size: 1,001-5,000 Employees

Good Service and Datasecurity

Used Daily for 2+ years
Reviewed on 23/11/2020
Review Source: Capterra

Pros

The customer service is quite good and the datasecurity is one of the best on the market.

Cons

The software has a lot of functions, but sometimes it is too much for a good overview.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Max K.
Industry: Consumer Goods
Company size: 1,001-5,000 Employees

Facelift review by Alnatura

Used Daily for 2+ years
Reviewed on 02/11/2020
Review Source: Capterra

We use it mostly as a Publishing and Community Management tool.

Pros

We do use the Facelift Cloud since our communities are growing rapidly. Facelift is a easy to use and easy to implement Software solution. At Alnatura multiple different Teams are working with Facelift and everyone Needs not more than one to two Hours to start working with the platform.

Cons

There are no real cons About the Software. :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jana H.
Industry: Mechanical or Industrial Engineering
Company size: 10,000+ Employees

Review of Facelift Cloud

Used Daily for 2+ years
Reviewed on 24/11/2020
Review Source: Capterra

Pros

Very easy to use. Not too many functions - everything at a glance. Nice support and success team.

Cons

Not so fast with adjustments of the social networks & developments. Do not have as many developers as some other tools, but cost less.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Janina L.
Industry: Building Materials
Company size: 201-500 Employees

Nice Social Media Tool with many different options

Used Daily for 1+ year
Reviewed on 28/10/2020
Review Source: Capterra

Pros

- Control so many different channels in one place.
- Very good opportunity to provide content templates.
- Many possibilities to evaluate the channels.
- The constant further development of the system

Cons

Unfortunately, many modules do not work at the team level. This means that the authorizations cannot be released for everyone and many functions cannot be used.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
7.9/10
Based on 67 user ratings
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Facelift Cloud Pricing

Facelift Cloud Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Facelift Cloud for pricing information.

Contact Facelift Cloud for pricing information.

Value for Money
3.9/5
Based on 67 user ratings
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Facelift Cloud Features

Facelift Cloud Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Social Network Marketing
Third Party Integration
Features
4.1/5
Based on 67 user ratings
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Categories

Additional information for Facelift Cloud

Additional information for Facelift Cloud

Key features of Facelift Cloud

  • Contact Management
  • Content Management
  • Conversion Tracking

Facelift Cloud FAQs

Facelift Cloud FAQs

Below are some frequently asked questions for Facelift Cloud.

Q. What type of pricing plans does Facelift Cloud offer?

Facelift Cloud offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Facelift Cloud for pricing information.

Q. What are the main features of Facelift Cloud?

Facelift Cloud offers the following features:

  • Contact Management
  • Content Management
  • Conversion Tracking

Q. Who are the typical users of Facelift Cloud?

Facelift Cloud has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Facelift Cloud support?

Facelift Cloud supports the following languages:

English, French, German

Q. What type of pricing plans does Facelift Cloud offer?

Facelift Cloud has the following pricing plans:

Subscription

Q. Does Facelift Cloud support mobile devices?

Facelift Cloud supports the following devices:

Android, iPhone

Q. What other apps does Facelift Cloud integrate with?

Facelift Cloud integrates with the following applications:

Facebook, Instagram, LinkedIn, Twitter, Wordpress

Q. What level of support does Facelift Cloud offer?

Facelift Cloud offers the following support options:

Phone Support, Online Support