About Facelift Cloud

facelift is an online social media marketing solution which integrates with social networks including Facebook, Instagram, LinkedIn, Twitter, Wordpress, and more, to facilitate the creation, management, publishing, and tracking of online marketing campaigns. Designed to help users with brand marketing, social customer care, and community management, facelift offers features including one-click campaign publishing, channel moderation, online and offline monitoring, customer engagement, an interactive dashboard, trend tracking, content management, and more.

The all-in-one platform allows businesses within any industry to manage their social media presence across multiple social media channels. The moderation module consists of a single dashboard that displays all user comments, conversations, interactions, and engagement across all social media channels in a unified inbox. This allows businesses to review and moderate messages and communications from one place. The publisher tool facilitates the creation and publishing of marketing content across social channels, and customizable templates mean that users can create content and posts quickly and in a unified manner. Other features of the facelift platform include optimized campaign creation, campaign performance monitoring, trend analysis, content management, and media asset management.

Pricing starting from:

€100.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United Arab Emirates, Argentina, Austria, Australia, Belgium , Brazil, Canada, Switzerland, Chile, China, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, India, Italy, Japan, South Korea, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Poland, Puerto Rico, Portugal, Sweden, Singapore, United States, South Africa

Supported Languages

English, French, German

Pricing starting from:

€100.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Facelift Cloud Software - Facelift Cloud social customer service
Facelift Cloud Software - Facelift Cloud unified news feed
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Facelift Cloud Software - Facelift Cloud social customer service
Facelift Cloud Software - Facelift Cloud unified news feed
Facelift Cloud Software - Facelift Cloud post scheduling

Features

Total features of Facelift Cloud: 109

  • @mentions
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Artwork Management
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization/Grouping
  • Channel Management Software
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Database
  • Contact Management Software
  • Content Library
  • Content Management System (CMS) Software
  • Conversion Tracking
  • Customer Engagement Software
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Import/Export
  • Data Security
  • Data Visualization Software
  • Digital Asset Management Software
  • Document Storage
  • Editorial Calendar
  • Email Alerts
  • Engagement Tracking
  • Event Calendar
  • File Management
  • Filtering
  • Forum / Discussion Board
  • Gamification Software
  • Image Editing
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Attribution
  • Lead Generation Software
  • Lead Management Software
  • Live Chat Software
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Metrics
  • Post Scheduling
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management Software
  • Response Management
  • Review Generation
  • Review Monitoring
  • Role-Based Permissions
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On Software
  • Social Advertising
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring Software
  • Social Performance Management
  • Social Promotion
  • Tagging
  • Task Management Software
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • User Management
  • User Profiles
  • Visual Analytics
  • Workflow Management Software

Alternatives

AgoraPulse

4.6
#1 Alternative to Facelift Cloud
With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers...

YouScan

4.8
#2 Alternative to Facelift Cloud
YouScan is a social listening platform powered by image recognition technology. It provides instant access to customer...

Brandwatch

4.2
#3 Alternative to Facelift Cloud
Brandwatch is a social media analytics software which provides consumer insights and market trends by analyzing...

HubSpot Marketing Hub

4.5
#4 Alternative to Facelift Cloud
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing...

Reviews

Overall rating

4.4 /5
(74)
Value for Money
3.9/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support Software
4.8/5

Already have Facelift Cloud?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 74
Polen
Overall rating
  • Industry: Computer Games
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

It can be so much better

Reviewed on 29/10/2020

It's one of the best two options one could have at the time being. I appreciate it's stability but...

It's one of the best two options one could have at the time being. I appreciate it's stability but it could look, feel and function in a much more modern way.

Pros

Once you get the structure, it's fairly easy to use. It's stable and straightforward.

Cons

The mobile app isn't too functional, I wish you could post stuff from there too.
Also resharing/retweeting posts have to be done manually, which is a main part of content marketing. I wish these could be done inside the Facelift platform.
Ideally I would never have to leave Facelift to do anything on social media, but I find myself very often doing so.
Some new features from social media websites take too long to get integrated in the platform. You still can't post multiple pictures on Linkedin, or Instagram.
There are very strict limits on video/image sizes to be used on platforms. I wish Facelift would auto-size these instead of telling me to squeeze a huge video into 15 MB.
The UI is a bit stagnant and too "German". I wish I would have the option to make "Monday" the first day of the calendar. There are too many menus which I feel like could be simplified a lot.

Cordelia
Overall rating
  • Industry: Farming
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good Service and Datasecurity

Reviewed on 23/11/2020

Pros

The customer service is quite good and the datasecurity is one of the best on the market.

Cons

The software has a lot of functions, but sometimes it is too much for a good overview.

Alternatives Considered

Hootsuite
Max
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Facelift review by Alnatura

Reviewed on 02/11/2020

We use it mostly as a Publishing and Community Management tool.

We use it mostly as a Publishing and Community Management tool.

Pros

We do use the Facelift Cloud since our communities are growing rapidly. Facelift is a easy to use and easy to implement Software solution. At Alnatura multiple different Teams are working with Facelift and everyone Needs not more than one to two Hours to start working with the platform.

Cons

There are no real cons About the Software. :)

Jelle
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good campaign management

Reviewed on 05/06/2022

I'm happy with Facelift Cloud and the customer service they provide.

I'm happy with Facelift Cloud and the customer service they provide.

Pros

Facelift Cloud has made campaign management within our team a lot easier. The UI is good and was very easy to work with. Facelift Cloud also made good documentation about their product. The software also includes a free trial, which made it possible for me to find out whether the mobile support it gives is any good (and yeah it is alright).

Cons

I haven't used Facelift Cloud for a long time, and within this time I haven't really experienced anything that I dislike.

Jana
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Review of Facelift Cloud

Reviewed on 24/11/2020

Pros

Very easy to use. Not too many functions - everything at a glance. Nice support and success team.

Cons

Not so fast with adjustments of the social networks & developments. Do not have as many developers as some other tools, but cost less.

Showing 5 reviews of 74 Read all reviews

Facelift Cloud FAQs

Below are some frequently asked questions for Facelift Cloud.

Facelift Cloud offers the following pricing plans:

Explore facelift with a 14-day free trial or book a demo to see which pricing plan is the right fit for your business needs. Find out more on our website.

Facelift Cloud has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Facelift Cloud supports the following languages:

English, French, German

Facelift Cloud supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Facelift Cloud integrates with the following applications:

Google Analytics 360, Instagram, LinkedIn for Business, Meta for Business, Pinterest, Salesforce Essentials, Talkwalker, TikTok, Twitter, WhatsApp, WordPress, YouTube, censhare, quintly

Facelift Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Facelift Cloud.