Automox

Automox

Cloud-based platform for patch management

4.7/5 (43 reviews)

Automox Overview

What is Automox?

Automox is a cloud-based cyber hygiene and patch management solution that helps enterprises streamline endpoint protection and minimize cyber threats across all devices. The centralized platform comes with an administrative dashboard for users to gain an overview of devices requiring patch approvals, system updates, or troubleshooting.

Automox lets businesses create custom policies to maintain compliance across processes, and inform clients about upcoming patches by sending emergency notifications. Managers can configure approval workflows, filter policies based on names or severity classifications, and view available software assets. Users can utilize the activity log to monitor ongoing patches, and generate multiple reports on patch summaries, non-compliant devices, or internal impacts.

Automox enables enterprises to sort inventory into various groups based on departments, regions, or operating systems (OS), and grant access to specific users. Businesses can retrieve existing log file entries to facilitate debugging and whitelisting processes. Plus, users can create worklets in the admin console to enforce scriptable action across all endpoints.

Automox Overview

Pricing

Starting from
$3.00/year

Pricing options

Free Trial
Subscription
Value for money

Businesses can purchase separate modules as follows:
• Patch : $3 per device per month, billed annually
• Manage: $5 per device per month, billed annually


Automox Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Screenshots

Automox screenshot: Automox groups and policies
Automox screenshot: Automox groups and policies Automox screenshot: Automox Dashboard Automox screenshot: Automox system management page Automox screenshot: Automox reporting

Automox Reviews

Automox Reviews

Overall rating
4.7
/
5
Excellent
34

Very good
8

Average
0

Poor
1

Terrible
0

Value for Money
4.9
Features
4.5
Ease of Use
4.8
Customer Support
4.9
98% recommended this app
Nathan K.

Finally a software deployment tool that just works

We had a very successful POC which showed how much time we would be saving using their platform.
Automox can automatically deploy patches endpoints need for OS or third-party applications.

I'm also very excited about the features they will be adding to their platform.


Mike M.

Automox

Outstanding. Product has done exactly what is advertised (patch management) at a fair price. Support has also been great for the few times I had needed to reach out. They stayed on top of the ticket until it was resolved.


Verified Reviewer

Did not work correctly.

Could not get this to work effectively even on just two windows servers, contacted support and got an initial response but nothing more.

Looks nice and would be a good solution if it worked, it just seems unfinished and flaky.

I suspect you need to enable a firewall rule for 3rd party updates to work ( suspect the same for Linux) .


Abhilash R.

Perfect for mixed environments

I wish I had signed up for Automox earlier. It has reduced my department's overhead regarding maintaining updates quite a bit.


John P.

Streamlining and simplifying our patching strategy in a "Do More with Less" world.

Automox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with other products. The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees.


Nathan K.
Industry: Insurance
Company size: 501-1,000 Employees

Finally a software deployment tool that just works

Used Daily for 1-5 months
Reviewed on 18/10/2019
Review Source: Capterra

We had a very successful POC which showed how much time we would be saving using their platform.
Automox can automatically deploy patches endpoints need for OS or third-party applications.

I'm also very excited about the features they will be adding to their platform.

Pros

I love how responsive the product is for being agent-based.

Multi-platform support makes it easy to use one product for your patching and software deployment needs.

Automatic scanning which uncovers which patches are needed for installed applications/OS.

Their live dashboard makes it easy to determine the level of compliance.
Their built-in live chat makes it easy to connect with Support to resolve issues.

Cons

Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.

Response from Automox

Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mike M.
Industry: Education Management
Company size: 51-200 Employees

Automox

Used Daily for 6-12 months
Reviewed on 03/05/2020
Review Source: Capterra

Outstanding. Product has done exactly what is advertised (patch management) at a fair price. Support has also been great for the few times I had needed to reach out. They stayed on top of the ticket until it was resolved.

Pros

As a very small department with hundreds of computers with various software packages installed, I needed a way to top-down see the patch cadence. Automox was quick to deploy and quick to start getting results that I could take action on.

Cons

The core patch anagement features are great, but since there's an agent there may be some additional capability that could be added: Send message to user, shutdown computer, uninstall software, etc.

Response from Automox

Thanks for the review Mike! We do actually have the ability to do the things you listed in the Cons section using the Worklets feature. Check out the Worklets category on our community where we have Worklets to send messages, shut down computers and remove unwanted software. If you need help getting a Worklet written to accomplish a task, please reach out to us and we're happy to help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Financial Services
Company size: 201-500 Employees

Did not work correctly.

Used Other for Free Trial
Reviewed on 04/12/2018
Review Source: Capterra

Could not get this to work effectively even on just two windows servers, contacted support and got an initial response but nothing more.

Looks nice and would be a good solution if it worked, it just seems unfinished and flaky.

I suspect you need to enable a firewall rule for 3rd party updates to work ( suspect the same for Linux) .

Pros

Looks nice, works fine with Linux ( as long as firewall is set up)
fairly simple setup.

Cons

Did not pick up that our 2008 test machine had not patched in 2 years.
Did not show all the "Supported" 3rd party software.
No Logs.
Did not have any info on updates not applying.
Policies did not seem to apply correctly.
Still requires WSUS( or risk using online windows updates which kill bandwidth)
No Linux Onsite Cache

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Abhilash R.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Perfect for mixed environments

Used Daily for 6-12 months
Reviewed on 18/03/2020
Review Source: Capterra

I wish I had signed up for Automox earlier. It has reduced my department's overhead regarding maintaining updates quite a bit.

Pros

Where to start --
> Easy deployment
> Can be used as a basic inventory management system
> Integrates with Crowdstrike Falcon
> Windows computers no longer need to be in the network to receive updates from the server
> Can be used to replace Jamf for Macs since this handles Mac updates as well
> Other than OS updates, Automox updates many apps like Adobe, Zoom, Webex as well
> Excellent admin interface and dashboard

Cons

Not necessarily a con, but I would like a note/remark option under each computer so that I can add notes or encryption keys

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

John P.
Industry: Insurance
Company size: 201-500 Employees

Streamlining and simplifying our patching strategy in a "Do More with Less" world.

Used Monthly for 1-5 months
Reviewed on 18/09/2019
Review Source: Capterra

Automox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with other products. The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees.

Pros

This product is easy to configure, distribute, and use. It has cut down our patching cycle significantly, plus it doesn't require babysitting like many other solutions on the market. The biggest "like" though is that it has significantly reduced the risk of our company based on the reports we run from our vulnerability scanning.

Cons

UI continues to need some improvement; however, they do publish updates regularly.

Response from Automox

Thanks for the great review, John! Time to patch is a critical metric we believe more organizations need to understand and act on to ensure they're reducing security gaps. We agree that the UI needs some attention, and we've been actively working on some pretty cool updates. Stay tuned!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.5/10
Based on 43 user ratings
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Automox Pricing

Automox Pricing

Starting from
$3.00/year
Free Trial
Subscription
Value for money

Businesses can purchase separate modules as follows:
• Patch : $3 per device per month, billed annually
• Manage: $5 per device per month, billed annually

Businesses can purchase separate modules as follows:
• Patch : $3 per device per month, billed annually
• Manage: $5 per device per month, billed annually

Value for Money
4.9/5
Based on 43 user ratings
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Automox Features

Automox Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Permission Management
Real Time Data
Real Time Monitoring
Reporting & Statistics
Third Party Integration
User Management
Workflow Management
Features
4.5/5
Based on 43 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Automox

Additional information for Automox

Key features of Automox

  • Compliance Management
  • Dashboard
  • Subscription Services

Automox FAQs

Automox FAQs

Below are some frequently asked questions for Automox.

Q. What type of pricing plans does Automox offer?

Automox offers the following pricing plans:

Starting from: $3.00/year

Pricing model: Subscription

Free Trial: Available

Businesses can purchase separate modules as follows: • Patch : $3 per device per month, billed annually • Manage: $5 per device per month, billed annually

Q. What are the main features of Automox?

Automox offers the following features:

  • Compliance Management
  • Dashboard
  • Subscription Services

Q. Who are the typical users of Automox?

Automox has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Automox support?

Automox supports the following languages:

English

Q. What type of pricing plans does Automox offer?

Automox has the following pricing plans:

Subscription

Q. Does Automox support mobile devices?

We do not have any information about what devices Automox supports

Q. What other apps does Automox integrate with?

Automox integrates with the following applications:

Okta

Q. What level of support does Automox offer?

Automox offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials