Apollo
About Apollo
Apollo is an integrated library automation and management system designed to help public libraries streamline operations related to the e-item collection, circulation, cataloging, and more. It facilitates automated integration with several third-party products as well as services, allowing patrons to access or download e-items from within the cloud platform.
Key features of Apollo include batch management, a self-service portal, notifications, two-way texting, and reporting. Patrons can utilize the platform to engage in conversations with librarians through two-way messaging, link family members with user accounts, and receive notifications for required items via phone, email, or text message. Apollo also enables libraries to use VersaCat and VersaCard to create bottom-up or ad hoc consortiums for patrons to search collections as well as request items from other libraries.
Apollo provides a circulation management module, which lets supervisors print identification to check-in reserve items and send automated alerts to patrons on the waiting list. The solution also allows users to handle bulk check-ins, offline checkouts, volunteering, patron types, barcoding, labeling, and more.
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Reviews
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- Industry: Libraries
- Company size: Self Employed
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Apollo from Biblionix...the BEST for small libraries
Reviewed on 08/01/2019
Compared to some other library systems, Apollo is a great option for the money. While working with...
Compared to some other library systems, Apollo is a great option for the money. While working with over a dozen rural libraries in West Texas who used Apollo, I can say the experience FAR exceeded that of systems used by other libraries. Plus, migration from other systems has been very easy, thanks to the helpful staff at Biblionix.
Pros
Apollo is easy to use, having intuitive menus for managing your library automation. For librarians and their staff, the interface is simple, without lots of annoying "bling" to interfere. For patrons, the catalog and search capabilities are excellent. Support for the product comes from Biblionix in Austin, TX, and the people there are *extremely* helpful.
Cons
This software is geared to smaller, rural type PUBLIC libraries. It is not designed for schools, so if you are looking for school automation, this is not the product for you. Also, Apollo does not share databases between library clients, so users cannot search for items at other area libraries. Finally, Some people may not like the somewhat outdated look of the screens, but I find it refreshingly simple!
- Industry: Libraries
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Super easy for library use!
Reviewed on 27/07/2019
This allows us to create accounts for customers so they can check out materials from the library!
This allows us to create accounts for customers so they can check out materials from the library!
Pros
Loved that this was the system I learned how to use at work. It's super easy and allows for us to help patrons find their books & accounts quickly!
Cons
It's a little hard to learn in the beginning, but once you get it down, it's smooth sailing!
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Overall rating
- Ease of Use
- Customer Support Software
Much more user friendly than Alexandria
Reviewed on 12/02/2016
I worked in a public library for seven years using Alexandria it was hooked in with our school...
I worked in a public library for seven years using Alexandria it was hooked in with our school system which was very nice but I did not find it to be very user-friendly for patrons or librarians . I am now at a library that uses Apollo and find it to be very user-friendly with above and beyond technical support. Today Emily spent a very long time working through all the problems that I was experiencing in my first week as library director. She literally made my day being extremely patient when I had patrons coming in.
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
McBride Library has been using Apollo for 3 years, and it has exceeded our expectations in...
Reviewed on 25/08/2015
We have to say at the McBride Library that 5 stars in the review area is just not enough praise for...
We have to say at the McBride Library that 5 stars in the review area is just not enough praise for Apollo. A reliable system is essential to any business, and Apollo is that. We have not had any down time due to the system. Apollo is very user friendly for both staff and patrons, and that lets us serve our patrons better.
The customer service associated with Apollo is just awesome! Clark Charbonnet and his support staff at Biblionix answer any and all of our questions. Their assistance during our Access PA and SHAREit updating and uploading of our holdings was phenomenal, helping us through what we thought would be a monumental task. They always come through for us like a rapid response team!
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Apollo Biblionix
Reviewed on 18/08/2015
I started working with Apollo in November of 2009 when our old ILS became outdated and have loved...
I started working with Apollo in November of 2009 when our old ILS became outdated and have loved every minute of our partnership. The ease of their system is just so amazing. The company has been really good to work with as well. For example, during my library's push to go "green," we asked Apollo for the option of checkout receipts to be emailed to our patrons. Then within just a few days of the request that feature was added. I look to forward to seeing my library's partnership with Apollo Biblionix continue for a very long time.
Apollo FAQs
Below are some frequently asked questions for Apollo.Q. What type of pricing plans does Apollo offer?
Apollo offers the following pricing plans:
- Starting from: $0.01
- Free Trial: Available
Pricing is available on annual subscriptions and quoted on an individual library basis. Contact Biblionix for further details.
Q. Who are the typical users of Apollo?
Apollo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Apollo support?
Apollo supports the following languages:
English, French, Spanish, Vietnamese
Q. Does Apollo support mobile devices?
Apollo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Apollo integrate with?
We do not have any information about what integrations Apollo has
Q. What level of support does Apollo offer?
Apollo offers the following support options:
Email/Help Desk, Phone Support, Chat
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