---
description: Detailed reviews on Emerald based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Emerald with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Emerald Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Emerald](/software/128431/emerald)

# Emerald

Canonical: https://www.getapp.ae/software/128431/emerald

> Emerald is a customer relationship management (CRM) solution, designed to help tourism businesses manage the entire customer lifecycle, from initial contact to bookings, segmentation, feedback, \&amp; follow-ups. The centralized database allows organizations to add, remove, or modify customer data.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ISO Travel Solutions
- **Founded**: 1979

## Commercial Context

- **Starting Price**: $500.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Pricing includes a one-time payment of $500 per user.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Campaign Management Software
- Contact Management Software
- Email Management Software
- Email Marketing Software
- Lead Management Software
- Marketing Automation Software
- Mobile Access
- Reporting/Analytics
- Segmentation
- Task Management Software
- Third-Party Integrations

## Integrations (2 total)

- Microsoft Outlook
- Salesforce Platform

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.getapp.ae/directory/230/crm/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.ae/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.getapp.ae/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [HubSpot CRM](https://www.getapp.ae/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.ae/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.getapp.ae/software/2052749/kylas) — 4.8/5 (573 reviews)

## Links

- [View on GetApp](https://www.getapp.ae/software/128431/emerald)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/128431/emerald> |
| de-AT | <https://www.getapp.at/software/128431/emerald> |
| en | <https://www.getapp.com/customer-management-software/a/emerald/> |
| en-AE | <https://www.getapp.ae/software/128431/emerald> |
| en-AU | <https://www.getapp.com.au/software/128431/emerald> |
| en-CA | <https://www.getapp.ca/software/128431/emerald> |
| en-GB | <https://www.getapp.co.uk/software/128431/emerald> |
| en-IE | <https://www.getapp.ie/software/128431/emerald> |
| en-NZ | <https://www.getapp.co.nz/software/128431/emerald> |
| en-SG | <https://www.getapp.sg/software/128431/emerald> |
| en-ZA | <https://www.getapp.za.com/software/128431/emerald> |
| es | <https://www.getapp.es/software/128431/emerald> |
| es-CL | <https://www.getapp.cl/software/128431/emerald> |
| es-CO | <https://www.getapp.com.co/software/128431/emerald> |
| es-MX | <https://www.getapp.com.mx/software/128431/emerald> |
| fr | <https://www.getapp.fr/software/128431/emerald> |
| fr-BE | <https://fr.getapp.be/software/128431/emerald> |
| fr-CA | <https://fr.getapp.ca/software/128431/emerald> |
| nl | <https://www.getapp.nl/software/128431/emerald> |
| nl-BE | <https://www.getapp.be/software/128431/emerald> |
| pt | <https://www.getapp.com.br/software/128431/emerald> |
| pt-PT | <https://www.getapp.pt/software/128431/emerald> |

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