--- description: Detailed reviews on wJewel based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare wJewel with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: wJewel Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Point of Sale Software](/directory/195/point-of-sale/software) > [wJewel](/software/128755/wjewel) # wJewel Canonical: https://www.getapp.ae/software/128755/wjewel Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/128755/wjewel?page=2) > wJewel is a cloud-based POS and back office for jewelry retailers, wholesalers and manufacturers. It handles sales, layaways, repairs, custom work, scrap gold, inventory with tags and RFID, CRM with texting, accounting and analytics, in any browser on a PC, Mac, tablet or phone. > > Verdict: Rated **4.8/5** by 73 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of wJewel Made for jewelers, not adapted from generic retail: Every screen speaks the trade, from karats, metal weights, stones and certificates to job bags, memos, scrap gold and appraisals. Staff learn it quickly because it follows the way a jewelry store already works. Work from anywhere, on any device: wJewel runs in a web browser, so the owner can check today's sales from home, a salesperson can ring up a sale on the floor with a phone, and every store sees the same live inventory and customer records. Sell more on the floor: Look up a piece and its stock in every store in seconds, scan tags with a phone camera, offer layaway, financing or installments, and close the sale without walking the customer back to the counter. Get paid faster: Integrated card terminals put the amount on the terminal for you, and text-to-pay links and a customer portal let customers settle balances, layaways and statements online, without a phone call. Bring customers back: Every purchase, repair and occasion is on file. Reminders for birthdays and anniversaries, texting and email, review requests, and loyalty and referral points give customers a reason to return, and your staff a reason to call. Know exactly what is in your cases: Every piece is tracked by store, memo, layaway, transfer and repair. Aged inventory, sell-through, best and worst sellers and GMROI show what to reorder and what to mark down, and tags with barcodes or RFID make physical inventory faster and more accurate. Keep repairs and custom work on time and profitable: Promised dates, deposits and photos are recorded at intake, the job is tracked at the bench through pickup, and job bags capture metal, stones and labor, so you know what each custom piece really cost. Buy gold with confidence: Offers are based on today's metal prices, with karat and weight reductions and your margin applied the same way every time. Scan the seller's driver's license and upload transactions to CAPSS to stay compliant in California. One system instead of five: Point of sale, inventory, repairs, CRM, accounts payable, accounts receivable, bank reconciliation and the general ledger share one database, so nothing is typed twice. Transfer to QuickBooks, upload products to Shopify, pull in Stuller products, update diamond prices from RapNet and IDEX, and import vendor files from Excel. Decide with real numbers: A sales dashboard tracks daily, monthly and yearly targets, and dozens of reports cover profit by item, category, vendor, store and salesperson. Export any report to PDF or Excel, save your favorite searches, or ask AI a question about your sales in plain English. Protect your business: User rights decide who can see costs, give discounts or delete a sale, sign-in can require an emailed code, and the punch clock and commission reports keep payroll questions short. Grows with you: Start with one store and add more, run retail and wholesale side by side, and handle memos, consignments and multiple currencies in the same system. Support from people who know jewelry: wJewel is made by Ishal Inc., and help comes from a team that works with jewelers every day. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 73 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ishal - **Location**: Great Neck, US - **Founded**: 1998 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: As Low as $99 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina and 143 more ## Features - AI Copilot - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Accounts Payable Software - Accounts Receivable Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audit Trail - Automatic Backup - Bank Reconciliation - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Bills of Material - Budgeting/Forecasting - CRM Software - Cash Flow Management ## Integrations (13 total) - Avalara - FedEx Ship Manager - Gia - Integrated Payments - Microsoft Excel - Online Auction System - QuickBooks Online Advanced - Salesforce Platform - Sellbrite - Shopify - TaxJar - Twilio - USPS Certified Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Point of Sale Software](https://www.getapp.ae/directory/195/point-of-sale/software) ## Related Categories - [Point of Sale Software](https://www.getapp.ae/directory/195/point-of-sale/software) - [Retail POS System Software](https://www.getapp.ae/directory/1603/retail-pos-system/software) - [Jewelry Store Management Software](https://www.getapp.ae/directory/209/jewelry-store-management/software) - [Accounting Software](https://www.getapp.ae/directory/236/accounting/software) ## Alternatives 1. [Restroworks](https://www.getapp.ae/software/2036087/Restroworks) — 4.9/5 (694 reviews) 2. [Shopify](https://www.getapp.ae/software/8275/shopify) — 4.5/5 (6722 reviews) 3. [Boulevard](https://www.getapp.ae/software/2009767/boulevard) — 4.6/5 (390 reviews) 4. [Square Point of Sale](https://www.getapp.ae/software/91016/square-point-of-sale) — 4.6/5 (3040 reviews) 5. [GlossGenius](https://www.getapp.ae/software/2034787/glossgenius) — 4.8/5 (350 reviews) ## Reviews ### "Very satisfied" — 5.0/5 > **Afshin** | *5 October 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Professional and quick. Explained the process and I had to do nothing. They took over the system and did all the work. > > **Cons**: There were no issues. They called few times to make sure there were no problems. I would use their services again. > > I wanted to upgrade my program and they did it very fast. No problems after. Explained all my concerns. ----- ### "Software review" — 5.0/5 > **Tim** | *18 November 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Very affordable and lots of options. Easy to set up and get going. > > **Cons**: A little confusing on what fields to fill in for tagging. > > Great customer service\! Quick call back for questions. ----- ### "Product Review" — 3.0/5 > **radhika** | *10 February 2020* | Luxury Goods & Jewelry | Recommendation rating: 5.0/10 > > **Pros**: It is a good software for the value you pay . > > **Cons**: It needs a lot of correction and customization before it can be used for business. > > It was very average. ----- ### "Incredible customer service - made getting a small jeweler so easy to up & run" — 5.0/5 > **Katie** | *17 May 2024* | Luxury Goods & Jewelry | Recommendation rating: 10.0/10 > > **Pros**: The product and service by the team has been everything that we were told as well as what other clients said. We are a really small shop and at first we were worried we would not be able to use all the system has to offer. The team at wJewel made sure we got onboarded, learned (helpful videos\!), and have answered every single question and resolved any issues we've had. The team's responsiveness - on email, by phone, in the system - have been some of the best customer service I have experienced. > > **Cons**: The UI of the system is a bit complicated sometimes. For example - Search on one screen is three dots on another. Once you figure it out, it's not an issue. Also, some of the processes are not obvious and there aren't training videos to cover it. However, as noted above, the responsiveness of the team at wJewel makes these "cons" a non-issue. > > Very, very, very happy. Highly recommend\! ----- ### "Lucid Diamond Co Experience" — 5.0/5 > **Saqib** | *17 May 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Quite honestly, the customer service is top tier and unmatched. The team responds quickly with all questions and issues, and helps immediately. > > **Cons**: Unable to use on Mac without a miniPC. In store no issue, but when traveling it’s difficult to stay connected to the store as I only have a MacBook. > > Would do it again, and recommend to all. Process was quick smooth and very cost efficient. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ae/software/128755/wjewel?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/128755/wjewel) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data