---
description: Detailed reviews on Pega Robotic Process Automation based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Pega Robotic Process Automation with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pega Robotic Process Automation Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Robotic Process Automation Software](/directory/1651/robotic-process-automation/software) > [Pega Robotic Process Automation](/software/129131/pega-robotic-process-automation)

# Pega Robotic Process Automation

Canonical: https://www.getapp.ae/software/129131/pega-robotic-process-automation

> Pega Robotic Process Automation is a cloud-based solution designed to help businesses automate workflows to enhance employee productivity. Key features include customer onboarding, customizable branding, rule-based workflow, and impact analysis.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Customer Support Software**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pegasystems
- **Location**: Cambridge, US
- **Founded**: 1983

## Commercial Context

- **Pricing Details**: Contact Pegasystems for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Business Process Automation
- Configurable Workflow
- Data Capture and Transfer
- Data Extraction Software
- Document Automation
- Optical Character Recognition
- Performance Metrics
- Process Control
- Reporting & Statistics
- Reporting/Analytics
- Rules-Based Workflow
- Secure Data Storage
- Task Management Software
- Third-Party Integrations
- Unattended Automation
- Version Control
- Workflow Management Software

## Integrations (1 total)

- CyberArk Privileged Access Management Solutions

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support

## Category

- [Robotic Process Automation Software](https://www.getapp.ae/directory/1651/robotic-process-automation/software)

## Alternatives

1. [Aiwozo](https://www.getapp.ae/software/2062214/aiwozo) — 4.3/5 (93 reviews)
2. [Microsoft Power Automate](https://www.getapp.ae/software/112833/microsoft-power-automate) — 4.4/5 (233 reviews)
3. [UiPath](https://www.getapp.ae/software/121647/uipath-robotic-process-automation) — 4.6/5 (721 reviews)
4. [BizteX robop](https://www.getapp.ae/software/2071962/biztex-robop) — 4.3/5 (12 reviews)
5. [Automation Anywhere](https://www.getapp.ae/software/129111/web-data-extraction) — 4.4/5 (194 reviews)

## Reviews

### "Not bad as a BPM but not a good as an RPA" — 4.0/5

> **Rikard** | *10 August 2023* | Architecture & Planning | Recommendation rating: 4.0/10
> 
> **Pros**: The integration capabilities were at an equal lever compared with the most advanced RPA's that we evaluated and Pega has been on the market for a long time, which gave us confidence.
> 
> **Cons**: The implementation and the maintenance of the developed integrations was such a pain that we had to abandon the solution and move on to an API integration approach. The price of the solution is quite high compared to others.
> 
> We implemented RPA for some integrations that didn't have an API. The experience over the following months has been painful and we had to move on and leave the RPA integrations and build API's, because the automations we built with Pega were quite difficult to maintain and required a lot of time and expensive resources to maintain.

## Links

- [View on GetApp](https://www.getapp.ae/software/129131/pega-robotic-process-automation)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/pega-robotic-process-automation/> |
| en-AE | <https://www.getapp.ae/software/129131/pega-robotic-process-automation> |
| en-AU | <https://www.getapp.com.au/software/129131/pega-robotic-process-automation> |
| en-CA | <https://www.getapp.ca/software/129131/pega-robotic-process-automation> |
| en-GB | <https://www.getapp.co.uk/software/129131/pega-robotic-process-automation> |
| en-IE | <https://www.getapp.ie/software/129131/pega-robotic-process-automation> |
| en-NZ | <https://www.getapp.co.nz/software/129131/pega-robotic-process-automation> |
| en-SG | <https://www.getapp.sg/software/129131/pega-robotic-process-automation> |
| en-ZA | <https://www.getapp.za.com/software/129131/pega-robotic-process-automation> |

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