---
description: Detailed reviews on Tray based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Tray with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tray Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Kiosk Software](/directory/194/kiosk-for-retail/software) > [Tray](/software/130051/tray)

# Tray

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> TRAY is a cloud-based point of sale (POS) platform for amusement parks, family entertainment centers, and restaurants. Features include self-order kiosks, online ordering, mobile app ordering, third-party delivery integration, electronic waivers, party booking, and handheld device ordering systems.
> 
> Verdict: Rated **3.2/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.2/5** | 6 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support Software | 3.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vendsy
- **Location**: Scottsdale, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: $89.00
- **Pricing model**: Per Feature
- **Pricing Details**: TRAY starts at $89 per month. 

Contact TRAY for more pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Alerts/Escalation
- Barcode/Ticket Scanning
- Browsing Restrictions
- Customer Accounts
- Customizable Branding
- Customizable User Interface
- Data Synchronization
- Delivery Management Software
- Digital Signage Software
- Digital Signature Software
- Discount Management
- Electronic Signature
- Email Marketing Software
- Employee Management
- For Restaurants
- Gift Card Management
- Inventory Management Software
- Loyalty Program
- Mobile Access

## Integrations (11 total)

- Altametrics
- Displai
- Marketman
- Olo
- Ordermark
- PAR Punchh
- Recurly
- Rosnet
- SVS cs
- Skillsoft
- Worldpay for Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Kiosk Software](https://www.getapp.ae/directory/194/kiosk-for-retail/software)

## Related Categories

- [Kiosk Software](https://www.getapp.ae/directory/194/kiosk-for-retail/software)
- [Point of Sale Software](https://www.getapp.ae/directory/195/point-of-sale/software)
- [Restaurant POS Software](https://www.getapp.ae/directory/197/restaurant-pos/software)
- [Retail POS System Software](https://www.getapp.ae/directory/1603/retail-pos-system/software)
- [Online Ordering Systems](https://www.getapp.ae/directory/3571/online-ordering/software)

## Alternatives

1. [MYR POS](https://www.getapp.ae/software/113263/koomi-pos) — 4.5/5 (115 reviews)
2. [Microworks Prism POS](https://www.getapp.ae/software/2051162/microworks-prism-pos) — 4.8/5 (16 reviews)
3. [Epos Now](https://www.getapp.ae/software/106871/epos-now) — 3.8/5 (713 reviews)
4. [Toast POS](https://www.getapp.ae/software/103313/toast-pos) — 4.2/5 (549 reviews)
5. [SpotOn](https://www.getapp.ae/software/130639/spoton-restaurant) — 4.3/5 (368 reviews)

## Reviews

### "Tray, backend and frontend" — 4.0/5

> **Kim** | *28 January 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: I love how much it is suggested to facilitate towards the purpose of integration and collaboration within all the community groups
> 
> **Cons**: There is nothing worse the being fickle minded
> 
> Not only do I believe tray is a scam I know it is

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### "Ótima plataforma de e-commerce, porém com sistema de pagamentos defasado." — 4.0/5

> **Marcio** | *8 May 2023* | Furniture | Recommendation rating: 5.0/10
> 
> **Pros**: A Tray tem uma grande gama de integrações com marketplaces. Sistema de kits muito bom de trabalhar e configurar, porém ainda não exporta para todos os marketplaces.
> 
> **Cons**: Sistema de pagamento com poucas opções disponíveis, basicamente você fica refém da Vindi. Cache da loja é péssimo, com facilidade leva mais de 2 horas para atualizar. Configuração não é tão simples, precisa já ter um pouco de conhecimento em sistemas. Cobrança de percentual nas vendas em marketplaces.
> 
> É boa, mas assim que possível irei migrar para outra plataforma.

-----

### "Putting the POS in POS." — 1.0/5

> **Jonathan** | *1 March 2022* | Entertainment | Recommendation rating: 0.0/10
> 
> **Pros**: Not much was to be liked. The customer facing kiosk UI was OK - when working.
> 
> **Cons**: Honestly about everything. This is the worst technology orientated company I have ever worked with.
> 
> As likely one of the longest Tray user they have ever had – I thought writing a review on our experience with them from 2018 – 2022 would be pertinent. 

Originally the idea of self-ordering kiosks seemed awesome, and it had some perks. We chose to deploy 24 self ordering kiosks at our location all powered by CAT 6 Poe. This is the only reason we stayed with them as long as we did. There was significant investment into the technology solution – which since has been replaced by QR ordering (thank god). 

Tray by far has been the worst company I have ever dealt with from a customer and technical support stand point. I have a google drive folder dedicated to videos I would send Tray on the various technical issues we experienced through the years. Many still issues now, or ignored, or not even responded to.

In fact at one point I believe they didn’t have any form of technical support for approximately 6 months – no one to call or email – literally no one. Rumored this was when they about went out of business, which I think has been a few times. 

I have literally never found another company that is as unprofessional, lacking of support of any nature and as catastrophically bad at “business” as Tray. It is impressive how poorly they operate. This probably leads to why most companies that I know that adopted them early (like us) left that sinking ship far before we did.

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### "Finally, a POS and kiosk that can deliver..." — 5.0/5

> **Jaylynn** | *22 January 2020* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: The best thing about TRAY is how easy it is to use and train people on. It helps manage all of our events and our sales.
> 
> **Cons**: Deployment can take about 30 days, but once it is up and running, it is super easy to make changes.
> 
> I had a great experience, everyone on their team is easy to work with and really nice. Their support is 24/7 which is perfect for our business.

-----

### "Pra começar um e-commerce é a melhor ferramenta" — 4.0/5

> **Larissa Gabrielle** | *6 February 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Integrações, relatórios de venda, usabilidade da ferramenta
> 
> **Cons**: O que eu menos gosto é o tempo de 12 meses que os relatórios podem pegar dados, então se eu quero analisar um ano comparado com outro não dá pq a soma fica em 24 meses e a exportação demora muuuuuitoIntegração com GA4 tbm não está funcionando direito e demorou muito

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## Links

- [View on GetApp](https://www.getapp.ae/software/130051/tray)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/retail-consumer-services-software/a/tray/> |
| en-AE | <https://www.getapp.ae/software/130051/tray> |
| en-AU | <https://www.getapp.com.au/software/130051/tray> |
| en-CA | <https://www.getapp.ca/software/130051/tray> |
| en-GB | <https://www.getapp.co.uk/software/130051/tray> |
| en-IE | <https://www.getapp.ie/software/130051/tray> |
| en-NZ | <https://www.getapp.co.nz/software/130051/tray> |
| en-SG | <https://www.getapp.sg/software/130051/tray> |
| en-ZA | <https://www.getapp.za.com/software/130051/tray> |
| fr | <https://www.getapp.fr/software/130051/tray> |
| fr-BE | <https://fr.getapp.be/software/130051/tray> |
| fr-CA | <https://fr.getapp.ca/software/130051/tray> |

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