Germain UX

APM solution for identifying the root cause of bugs & issues

About Germain UX

germain APM is a cloud-based and on-premise solution designed to help businesses in industries including finance, healthcare, media, retail, telecommunication and others perform root cause analysis to monitor the performance of applications and servers. Professionals can gain insight into the user experience by tracking visitor behavior and session recordings in compliance with GDPR regulations.

germain APM comes with an administrative dashboard, which allows enterprises to review business processes, application availability, and other operation metrics via charts. Managers can perform a root cause analysis of available technology to analyze browser performance, application codes, SQL network traffic, and more. Moreover, users can aid issue resolution by receiving real-time alerts on data updates or transaction processing via SMS and email.

germain APM offers an application programming interface (API), which allows organizations to modify the system and integrate it with various third-party systems. It enables businesses to automatically monitor databases, servers, applications, files, logs, and key performance indicators (KPIs).

Pricing starting from:

$460.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla , Albania, Armenia, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

English

Pricing starting from:

$460.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Images

Germain UX Software - 360 degree view of Application, Infrastructure, Business Processes and Users
Germain UX Software - User Behavior, Process Friction
Germain UX Software - User Experience Monitoring & Replay
Germain UX Software - Transaction RCA (sql analysis)
Germain UX Software - Transaction RCA (code analysis)
View 5 more
Germain UX Software - 360 degree view of Application, Infrastructure, Business Processes and Users
Germain UX Software - User Behavior, Process Friction
Germain UX Software - User Experience Monitoring & Replay
Germain UX Software - Transaction RCA (sql analysis)
Germain UX Software - Transaction RCA (code analysis)

Features

Total features of Germain UX: 178

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Anomaly Detection
  • Application Management
  • Application-Level Analysis
  • Audit Management
  • Audit Trail
  • Automated Discovery
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • Behavior Tracking
  • Benchmarking
  • Bottleneck Identification
  • Business Process Automation
  • Business Process Control
  • CRM Software
  • Calendar Management
  • Campaign Analytics
  • Capacity Management
  • Capacity Planning Software
  • Charting
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Configurable Alerts
  • Configurable Workflow
  • Configuration Management
  • Container Monitoring
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Connectors
  • Data Extraction Software
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Synchronization
  • Data Transformation
  • Data Visualization Software
  • Database Monitoring
  • Dependency Tracking
  • Diagnostic Tools
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Management Software
  • Engagement Tracking
  • Event Logs
  • FTP Monitoring
  • Financial Analysis
  • Financial Reporting Software
  • For Mobile
  • For Websites
  • Forecasting
  • Forms Automation Software
  • Forms Management
  • Full Transaction Diagnostics
  • Funnel Analysis
  • Goal Setting / Tracking
  • Graphical Workflow Editor
  • Heatmaps
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT, Server & Network Monitoring Software
  • Incident Management Software
  • Internet Usage Monitoring
  • Issue Management
  • Issue Tracking Software
  • Key Performance Indicators
  • Keyword Tracking
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Marketing Reports
  • Metadata Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location Monitoring
  • Multiple Data Sources
  • Multiple Site Management
  • Multiple User Accounts
  • Multitenancy
  • Network Analysis
  • Network Resource Management
  • No-Code
  • OLAP
  • Pageview Tracking
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Predictive Analytics Software
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Profitability Analysis
  • Publishing / Sharing
  • Purchasing & Receiving
  • Query Analysis
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Referral Tracking
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management Software
  • Resource Optimization
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • Rules-Based Workflow
  • SSL Monitoring
  • SSL Security
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scheduled Testing
  • Scorecards
  • Screen Activity Recording
  • Search/Filter
  • Secure Data Storage
  • Self Service Data Preparation
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Single Sign On Software
  • Site Search Tracking
  • Social Media Integration
  • Status Tracking
  • Summary Reports
  • Surveys & Feedback
  • Task Management Software
  • Task Progress Tracking
  • Templates
  • Third Party Integrations
  • Threshold Alerts
  • Time on Site Tracking
  • Transaction Monitoring
  • Trend / Problem Indicators
  • Trend Analysis
  • Troubleshooting
  • Uptime Reporting
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Research Analysis
  • Version Control
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • Widgets
  • Workflow Management Software

Alternatives

Nagios XI

4.6
#1 Alternative to Germain UX
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AWS CloudTrail

4.5
#2 Alternative to Germain UX
AWS CloudTrail is a cloud-based software designed to help businesses monitor the activities of AWS accounts and manage...

Azure DevOps Server

4.4
#3 Alternative to Germain UX
Azure DevOps Server is a source code management solution designed to help software developers store and share source...

Google Analytics 360

4.7
#4 Alternative to Germain UX
Enterprise-level analytics platform for marketers, BI staff, and online businesses to gain insights into customer...

Reviews

Overall rating

4.8 /5
(129)
Value for Money
4.8/5
Features
4.8/5
Ease of Use
4.6/5
Customer Support Software
4.8/5

Already have Germain UX?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 129
Sachin
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best ever APM found till yet

Reviewed on 19/06/2020

Pros

I have been using new relic APM since time but I got something that has more that we want in Germain APM. The best thing is that it is supporting many frameworks/databases/features. Also, easy user management is there in Germain APM. so you can share it with your team which you want. I got a very useful feature with a browser and a real user experience. So based on it I will design my site. Indeed, SSH/alerts and click automation is adding beauty with this software.

Cons

If they can improve better UI(design) then it will be more understandable with my team.

Alternatives Considered

AppSignal and New Relic

Reasons for Choosing Germain UX

I got more features on this software and easily added in my sites

Switched From

New Relic

Reasons for Switching to Germain UX

I need some of the functionality for alerts and all and I found easily within this and indeed it is giving good monitoring that I was using in new relic

Response from germainAPM

Thank you Sachin. We are working on improving our UI (much easier as this UI is new/built with one of the greatest js framework) stay tune! :)

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Germain APM Cloud Application

Reviewed on 18/06/2020

Dashboard UI is easy to use and configurable. Its really use to lookup what happen on weekly...

Dashboard UI is easy to use and configurable. Its really use to lookup what happen on weekly basis.
Scheduler functionality available in automation help us to save more money instead of running cronjob.
After trial period usage, i got confidence to use this system for my future projects.

Pros

Angular and React applications traffic can be easily monitored with embed javascript from Germainapm.I like the way its integrated out of box.Automation is very simple and useful for triggering our cpu usage details, this help us to reduce our downtime, thanks to germainapm for this Automation.Existing SMS and Email Alert Template give us more flexibility and possiblity to use.

Cons

Adding a wizard for python app will make it easier to "monitor" a python application.

Alternatives Considered

AWS CloudTrail and Google Analytics 360

Reasons for Switching to Germain UX

I have seen some additional features will exactly fit for our requirement and its easy to integrate with existing our own system.

Response from germainAPM

thank you. Python wizard will be there shortly.

Neha
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Trial version review of germain APM for new business

Reviewed on 17/09/2021

Pros

This is the first APM tool that I have signed for trial use for my website. Signup was simple and easy. At first go UI looks simple and easy to use. It allowed me to customize as per my priorities/goal/industry etc. There are plenty of wizards /options available to customize as per ones requirement. If tutorials and user guides are provided for a beginner that would be of great help for people like me who really want to use APM tools for growing their business.

Cons

When I first started using it, I thought it will be easy to understand and use ; with help available for the first time users of APM tool. But I couldn't find help/guide for new users. It was very difficult for me to understand and start using this.
I am not able to find anything related features for ecommerce website and tools.

Manish
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Review for APM product

Reviewed on 26/06/2020

Overall experience is good.

Overall experience is good.

Pros

1. Easy to use interface. All resources(like Automation, Data Sources, Analytics etc) at one place.
2. Easy documentation and large no of languages support.
3. Cheaper price packages.

Cons

Ticket page design does not looks good, fonts size are inconsistent and should work on responsiveness part.

Alternatives Considered

New Relic

Reasons for Choosing Germain UX

- Expensive. - Not Easy-to-use interface.

Switched From

New Relic

Reasons for Switching to Germain UX

1. Easy to use interface and large no of languages support. 2. Cheaper price packages.

Response from germainAPM

Thank you Manish. In a later version of germainAPM (already available for onpremise, and soon to be available for cloud users), the Ticket page is significantly enhanced! users can even write comments on it and view past comments..

Shankar
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11-50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very good application

Reviewed on 23/06/2020

Really excited to use in production environment. Working great.

Really excited to use in production environment. Working great.

Pros

Application is very user friendly and easy to use. Faster when monitoring and exploring resources. The main thing is onestop solution for any technology stack.

Cons

Dashboard looks quite congested, Must be having a setup wizard for user when login instead of all icon placed at home screen

Alternatives Considered

Nagios XI and AppDynamics

Reasons for Switching to Germain UX

Other applications were complicated in configuration and costlier in comparison of features.

Response from germainAPM

Hi Shankar. Thank you and couldnt agree more! we are looking at providing this setup wizard by 12/31/20 (may seem far ahead but we have so many other things in the pipeline...if you need this more urgently, please reach out to whoever you are working with or use this info @ germainapm.com

Showing 5 reviews of 129 Read all reviews

Germain UX FAQs

Below are some frequently asked questions for Germain UX.

Germain UX offers the following pricing plans:

  • Starting from: $460.00/one-time
  • Free Trial: Not Available

GermainAPM offers a 45-day trial. available on cloud or on-premise. pricing is based on the benefit a Customer needs in terms of real-time monitoring, analytics and/or automation. - Starter: $460 per month - Unlimited: $11,995/month (unlimited support included)

Germain UX has the following typical customers:

201-500, 501-1,000, 1,001-5,000

Germain UX supports the following languages:

English

Germain UX supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Germain UX integrates with the following applications:

Angular, Microsoft Azure, NetSuite, React2, SAPDS, Salesforce Essentials, Salesforce.org Education Cloud, ServiceNow, Shopify, Siebel CRM, Vue.ai, WordPress

Germain UX offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Germain UX.