About Germain UX
germain APM is a cloud-based and on-premise solution designed to help businesses in industries including finance, healthcare, media, retail, telecommunication and others perform root cause analysis to monitor the performance of applications and servers. Professionals can gain insight into the user experience by tracking visitor behavior and session recordings in compliance with GDPR regulations.
germain APM comes with an administrative dashboard, which allows enterprises to review business processes, application availability, and other operation metrics via charts. Managers can perform a root cause analysis of available technology to analyze browser performance, application codes, SQL network traffic, and more. Moreover, users can aid issue resolution by receiving real-time alerts on data updates or transaction processing via SMS and email.
germain APM offers an application programming interface (API), which allows organizations to modify the system and integrate it with various third-party systems. It enables businesses to automatically monitor databases, servers, applications, files, logs, and key performance indicators (KPIs).
Images
Not sure about Germain UX?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Nagios XI
AppDynamics
Azure DevOps Server
New Relic
Reviews
Already have Germain UX?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Review of germain APM
Reviewed on 16/06/2020
The overall process was great.
The overall process was great.
Pros
It was an easy step by step process to register and use of the germain software.
The website is descriptive and user can get a lot of information while navigating in the website.
I have used user sessions recording tools before, but non of them gave me so much insight as i checked in germain APM overview.
Setup wizards on the cloud are easy but in some places a new user cant continue without some more clarifications.
Cons
I didn't liked the fact that after 24 h of unused of the application, the free trial environment was disabled, meanwhile in the cloud sign up was specified 7 days.
Response from Germain UX
Thanks for your review and sorry for the inconvenience caused by this free trial expiration rule. we have been significantly growing and temporarily set this rule which we plan to set back to 7 days within the next few months. Thanks again for this feedback! :)
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best and only platform you will need for Performance & Monitoring
Reviewed on 30/07/2021
Germain is a platform easy to be intimidated by, but at the same time is the best way to properly...
Germain is a platform easy to be intimidated by, but at the same time is the best way to properly focus your effort. It will give you easily accessible control over the most important aspects of your business.
Pros
• What I like the most about Germain is its adaptability, it works for any industry; basically, everyone can benefit from it. It doesn’t matter if you are a small or an enormous company, you will be able to take advantage of the effectiveness of the platform.
• Germain provides all kinds of tools to personalize your experience, to the point that you will feel that it has been created just for you, you will feel a human touch & interest behind it. It certainly gives you the feeling of having all the solutions in just one place.
• The other key point for me is that it will professionally help you identify and fortify your weaknesses. It is an APM platform that goes straight to setting up your goals and assisting you in taking the necessary steps to achieve them.
Cons
• Being such a complex application I would appreciate a little more in the educational aspect, what I meant to say is that imagine being a new user, and you follow/use all the features of your interest, and there is a whole other bunch that could help you, but you simply don’t know of them. It is true that the platform showed some instructions, but it was just once, and if you didn’t get it the first time, that’s it, there’s no remainder or description of the menus.
• In my opinion, there should be more connections between the different menus, my point is that for example in the Wizards sections, there are a lot of options that need a previous application added, it would be a nice touch to show somewhere that you can review all your applications in the “Software Menu” or vice versa had the user know that all the options added in the “Software Menu” are key in the use of the Wizard’s tools.
• Last place to improve has nothing to do with performance, and it would be the UI, it’s easy to feel overwhelmed with what you are seeing, and a little artsy touch could help better the user experience and draw attention at first sight.
- Industry: Banking
- Company size: 10,000+ Employees
- Used for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Review from a "performance test engineer" perspective
Reviewed on 26/06/2020
Pros
1.Vast language support, so many people from different countries across the globe will feel comfortable using this tool and very soon and easily get used to all the features it has to offer.
2.Cost effective, value for money accounting to be pocket-friendly not just for enterprise level, but for start ups and mid level companies and with no limit to the industries it can be used for.
3.SLA configuration and customisation capabilities the tool offers
Cons
Well, I have nothing to complain about what it already has, but I would like to point what more it can offer from a ‘Performance Test Engineer’ perspective. I would expect any APM tool to be able to identify and filter the real users and virtual users, and it should be able to provide response times of the business processes by filtering the time taken by the tool itself in this process.
For instance, I do load testing using MicroFocus LoadRunner tool for a banking site - a web application and use Dynatrace as an APM. The response times of the business transactions are roughly x+0.3 sec (approximately, this can vary from app to app) when I execute load test with Dynatrace and when I execute a load test without Dynatrace, the response time would be x sec. Because of this reason and for the sake of getting accurate response numbers for the application before go-live, I’ll end up doing a load test with Dynatrace enabled and disabled.This causes more testing efforts and increases cost in the SDLC.
Having a feature to filter real and virtual users, measure accurately the response times of transactions between requests/response without APM time would be great to have!
Response from Germain UX
Thank you for your review. We do have filtering to isolate Real and Virtual users. moreover, the synthetic user click feature that is offered in germainAPM is better than the one provided by HP LoadRunner. HP LoadRunner generates "http/s" traffic than a user would generate but does NOT generate/simulate "real user clicks". germainAPM generates real user clicks and/or http traffic as part of the same or separate scenario. However HPLoadrunner is better for load testing and assessing the scalability of your infrastructure. germainAPM is, in this example of simulating a user, better at proactively detecting any user issues BEFORE the real users would, on a production web application, ecommerce, etc. email us if you need more details about any of this info @ germainapm.com
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Everything you need for Project Monitoring and Analytics, but a little bit pricey
Reviewed on 22/06/2020
The User Experience is a bit overwhelming at first, as I don't know where to start, what is the...
The User Experience is a bit overwhelming at first, as I don't know where to start, what is the feature I would need for my project. There is extensive documents, guide videos but I have to search/browse for a while to get to understand the feature.
I think it should have a Step by Step walk through, lets user pick what project, what they want to track/monitor and come up with a setup guide for their project.
Pros
User Replay, very awesome feature, I don't know any other software provide this feature so this is my first time using it on Germain. All users will become my tester, testing the app and if there is a bug I can easily tracing through exact steps to reproduce. Copy the steps or records to send to developer right away without the hassle of asking QA to reproduce, log bug, etc.
Cons
Pricing. I think the entry point is a little bit costly for individual developer or small teams. The cost calculator give me estimation of $493/months for about 10,000 users. I understand that Germain provide a lot of features, but I probably don't use everything. Also a Free trial version of 7 days probably not enough to get familiar with the product yet. So in my opinion, having a Free option or lower price points for Individual developer and small team would make the product more competitive.
Response from Germain UX
awesome thanks Nick.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best and Reliable Servcies By Germain APM
Reviewed on 16/06/2020
Pros
Germain APM is playing a vital role in my organization end to end performance management. All performance issues are identified and resolved during development and save much more time. We are using the Word Press services. Germain provide very effective reporting information about crash and transactions. Information is provided in a very comprehensive way. Germain provide colorful dashboard to review health and status of application. Information can be seen as aggregate by region. When issue is detected Germain automatically notify the appropriate context to quickly pinpoint the cause of the problem.
Cons
When we Started to Use Germain APM then it was little bit complex to used, but the passage of time now It's completely understandable and easy to use.
Response from Germain UX
thanks for your review Shabbir
Germain UX FAQs
Below are some frequently asked questions for Germain UX.Q. What type of pricing plans does Germain UX offer?
Germain UX offers the following pricing plans:
- Starting from: $460.00/one-time
- Free Trial: Not Available
GermainAPM offers a 45-day trial. available on cloud or on-premise. pricing is based on the benefit a Customer needs in terms of real-time monitoring, analytics and/or automation. - Starter: $460 per month - Unlimited: $11,995/month (unlimited support included)
Q. Who are the typical users of Germain UX?
Germain UX has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does Germain UX support?
Germain UX supports the following languages:
English
Q. Does Germain UX support mobile devices?
Germain UX supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Germain UX integrate with?
Germain UX integrates with the following applications:
Angular, Microsoft Azure, NetSuite, React2, SAPDS, Salesforce Essentials, Salesforce.org Education Cloud, ServiceNow, Shopify, Siebel CRM, Vue.ai, WordPress
Q. What level of support does Germain UX offer?
Germain UX offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Germain UX.
