About ARI
ARI is a cloud-based auto repair software solution designed to help independent mechanics, mobile technicians, car dealers, and shops manage vehicle inspections, spare part inventories, client communications, VIN decoding and license plate recognition. Repair businesses can list services in an online booking directory, receive requests from clients, and approve/deny appointments from within the application.
With a range of modules for accounting, a built-in spare parts database, client relationship management, invoicing, estimation, car diagnostics, and more, ARI streamlines the entire repairing lifecycle for businesses. It lets mechanical shops diagnose a vehicle using customizable inspection checklists, detect damage to create job cards, assign work to mobile technicians, order spare parts, raise invoices on services, and send automated reminders to clients. Additionally, professionals can maintain and store details about new and recurring customers such as addresses, payment modes, GPS coordinates, and past visits in a centralized repository.
ARI provides custom invoicing templates along with a preview functionality, which businesses can utilize to add brand logos, colors, fonts, and signatures and rewrite parts of forms specific to service requirements. It also comes with eSignature capabilities, which allow businesses to receive customer signatures on mobile devices before sending final invoices via emails.
Key benefits of ARI
• Vehicle Diagnose & Maintenance: from VIN decoder and license plate reader to car service history reports and upcoming maintenance.
• Unlimited Inputs: With ARI Pro, users can create unlimited invoices, estimates, spare parts, and services, with no restriction on the number of items created.
• Automatic Service Reminders: ARI will send automatic service reminders to clients via email so that businesses know that their clients will never miss a service.
• Online Appointments: ARI comes with a built-in online appointment directory. Clients can find shops there and then book a service online.
• Inspection Reports: ARI offers the possibility to create custom vehicle inspection reports.
• Custom Invoice Templates: Customize invoices to create unique and branded documents.
• Advance Estimating & Reports: Benefit from the possibility to set up multiple taxes, vendors, technicians, etc.
Images
Not sure about ARI?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Shop-Ware
Lightspeed Retail
Fullbay
Bay-Master
Reviews
Already have ARI?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Ari works good for me
Reviewed on 14/06/2024
Pros
I like ari because it helps me keep up with my customers and they get a copy of the repairs I do.
Cons
I wish they had more parts vendor like EBAY to look up parts. I am personally talking about Amazon.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Auto Repair Software, Other companies can't compare!
Reviewed on 13/06/2024
Pros
Automotive repair invoicing software offers several advantages that enhance efficiency and accuracy in managing a repair shop's financial transactions. It automates the billing process, reducing manual errors and ensuring invoices are generated promptly. This software also helps in organizing customer information, service histories, and parts inventory, making it easier to track and manage every aspect of the repair process. Additionally, it often integrates with accounting systems, simplifying financial record-keeping and reporting. Overall, it's a valuable tool for improving productivity and customer service in automotive repair businesses.
Cons
So far, so good, but one area that could be improved is the complexity of navigating through different sections of the software.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Tech support / customer service is non existent
Reviewed on 13/02/2024
Overall, minus the various glitches in the software, it seems to be easy enough to use. When the...
Overall, minus the various glitches in the software, it seems to be easy enough to use. When the software works, it works. When it doesnt, you cant get ahold of any sort of customer service or tech support by phone. You can attempt to reach out on their chat platform or by email, however then you are stuck waiting hours or days for a reply. In the meantime you lose money because you cant push out quotes, or accept cars or online payment options. This is the second time i have needed help and attempted to contact them by chat and by email, and 2 hours later still no response. I even paid extra for "priority respones" and still no change. I will be finding another service after today. The last time I lost 700.00, yoday I Lost 1200.00.
Pros
Software worked when it wanted too despite multiple glitches.
Cons
Invoices and quotes would glitch and show as double paid until you exited the software then came back. Customer service has no phone option, only chat or email. They take hours or days to respond and by that time i have already lost money and customers.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love this software!
Reviewed on 13/01/2025
Great. I have had no issues at all with this software or the software company.
Great. I have had no issues at all with this software or the software company.
Pros
How everything you need is all in one platform.
Cons
Nothing. I liked everything about this software. Something may come up in the future but I like everything as of now.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
It does what it says
Reviewed on 15/10/2024
I like that overall is simple to use, it does the trick and it is cheaper than other software...
I like that overall is simple to use, it does the trick and it is cheaper than other software programs, more than enough for a small shop like mine.
Pros
I like that is cheaper than other apps that are $300 + monthly
Cons
Customer support takes a long time, or what I need is not answered, monthly reports can not be printed and are confusing. You have to continue saving every page that can be annoying or you lose everything.
Alternatives Considered
Manager SEReasons for Choosing ARI
Company decided to end program after many yearsSwitched From
TekmetricReasons for Switching to ARI
Price way cheaper and many options not neededResponse from uMob
We recently added support over phone for faster responses! You can reach us at 205-931-0703
ARI FAQs
Below are some frequently asked questions for ARI.Q. What type of pricing plans does ARI offer?
ARI offers the following pricing plans:
- Starting from: $39.99/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
We have simple and transparent pricing models suitable for multiple auto care businesses. No hidden fees, contracts, or additional conditions. We offer a free trial for up to 5 Invoices, Estimates, Inspections, Vehicles, Clients, and other items. Our base plan, ARI Pro is the perfect fit for starting and developing auto care businesses. It has all essential features, customization options, and unlimited users and staff seats. ARI PRO Plus is the go-to option for larger auto repair shops with many weekly invoices and clients. You can use the added 3000 ARI credits for our engagement tools(mass email and SMS campaigns), AI damage detection, and vehicle diagnostics. Pro Plus clients get 24/7 priority support customer support from an account representative.
Q. Who are the typical users of ARI?
ARI has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ARI support?
ARI supports the following languages:
Arabic, Chinese, English, German, Spanish
Q. Does ARI support mobile devices?
ARI supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ARI integrate with?
ARI integrates with the following applications:
360 Payments, PartsTech, PayPal, ProDemand, QuickBooks Desktop, QuickBooks Online, Stripe
Q. What level of support does ARI offer?
ARI offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for ARI.
Auto Repair Software
