--- description: Detailed reviews on Home Care Pulse | Experience Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Home Care Pulse | Experience Management with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Home Care Pulse | Experience Management Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Home Care Pulse | Experience Management](/software/131787/home-care-pulse) # Home Care Pulse | Experience Management Canonical: https://www.getapp.ae/software/131787/home-care-pulse Page: 1 / 5\ Next: [Next page](https://www.getapp.ae/software/131787/home-care-pulse?page=2) > Home Care Pulse is a customer satisfaction platform that enables agency owners, marketers, care providers \& corporate executives to monitor the experience of clients and care givers using surveys and feedback. Key features include benchmarking, reporting, SSO, and contact management > > Verdict: Rated **4.9/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 96 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Home Care Pulse - **Location**: Rexburg, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: $129.00 - **Pricing model**: Per Feature - **Pricing Details**: Home Care Pulse is available across 5 pricing tiers. Pricing and functionality - outlined below- scales with the number of clients and caregivers. Starter: $129 per month per location (1-60 clients \& caregivers) Basic: $229 per month per location (61-100 clients \& caregivers) Pro: $329 per month per location (101-180 clients \& caregivers) Elite: $429 per month per location (181-230 clients \& caregivers) Enterprise: $599 per month per location (231+ clients \& caregivers) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Complaint Monitoring - Customer Experience Management - Feedback Management - NPS Survey Structure - Performance Metrics - Reporting/Analytics - Sentiment Analysis - Survey/Poll Management - Third-Party Integrations - Trend Analysis - Visual Analytics - Widgets ## Integrations (11 total) - AlayaCare - AppointMate - AxisCare - HHAeXchange - KanTime - MatrixCare Home Health & Hospice - MatrixCare Private Duty - Rosemark - SwyftOps - Viewpoint Spectrum - eRSP ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Satisfaction Software](https://www.getapp.ae/directory/1029/customer-satisfaction/software) ## Alternatives 1. [SurveyMonkey](https://www.getapp.ae/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 2. [Trustpilot](https://www.getapp.ae/software/113149/trustpilot) — 4.5/5 (1202 reviews) 3. [Jotform](https://www.getapp.ae/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) 4. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1754 reviews) 5. [ReputationStacker](https://www.getapp.ae/software/2071031/reputationstacker) — 4.9/5 (43 reviews) ## Reviews ### "Better understandings of the business" — 5.0/5 > **Carol** | *11 December 2019* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Mostly, I like the navigation and ability to set the options that matter more to your business. Also, the representatives get back to you in a timely manner when there is an issue. > > **Cons**: Least, I would like for the surveys to be in real time. You can view how many are completed but it takes a day or two to see the survey on the dashboard. > > The benefits that we are receiving is the survey gives an extra chance to say Thank you or what can we do better to make the experience better. ----- ### "VANTAGE HCHB" — 5.0/5 > **Kayla** | *11 December 2019* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: HCHP helps us help our people. It really consolidates all the information we need in one place and the best part is they do all the work for us. As users all we need to do is keep the profiles updated so they can continue to do what is needed. I would say the software is definitely user friendly. If you feel lost or need assistance they are quick to respond and assist as needed. Without them we would not be able to get the feedback we do in such a fast pace. Thank you for your service. > > **Cons**: Currently the only con I have is not being able to edit information in the actual software. ----- ### "Feedback on home care pulse" — 4.0/5 > **Stephan** | *26 May 2020* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Reporting is expansive and have many metrics I like to see. It’s easy to navigate through and I don’t need to print it. > > **Cons**: Constantly asking for updated information in CC, don’t always capture good feedback from my caregivers , would like more commentary instead of just scores from clients and caregivers. I often get calls from either clients or caregivers who you reach for a survey and because they went sure you were legit, the didn’t give feedback and called us to report it. > > Overall good, but I suspect if there were investments to be made to improve the service it would be greatly appreciated to be in the easy of acceptance and confirmation of your legitimacy to caregiver and clarinets as my first concern, thereafter more intimate feedback on suggestions from participants ----- ### "Human Resources" — 5.0/5 > **Angela** | *6 September 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like the data I receive from the information gathered > > **Cons**: none, I like all the features that the software offers > > I get notifications for important features ----- ### "No Nonsense" — 4.0/5 > **Joseph** | *22 January 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Home Care Pulse allows you to see what people truly think of your service and management. It is vital to know how people feel instead of trying to predict, assume, guess, or fortune tell those feelings. Finding out not only what you are doing wrong and need to adjust, but also what you are doing right, and the ability to reinforce that quality practice. > > **Cons**: Nothing comes to mind. It is very easy to navigate. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ae/software/131787/home-care-pulse?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/131787/home-care-pulse) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data