Epicor for Retail
Epicor for Retail
About Epicor for Retail
Epicor provides complete, secure, user-friendly business management solutions to local and specialty retailers in nearly 8,000 locations across North America and the Caribbean. Retail customers trust Epicor to help them simplify and run their businesses from checkout to the back office. Real-time data, robust reporting and mobile functionality are among the many features that help drive efficiency and growth. Epicor Retail Solutions stands on 45 years of experience and award-winning customer support. Software. Hardware. Payments. Services. Complete retail for your entire business.
Epicor Retail Solutions simplify retail operations and provide the functionality to successfully run your POS, inventory, purchasing/receiving, pricing, back office, loyalty programs, and more. The result is a powerful solution that does exactly what you need—helps you grow revenue, control costs, streamline operations, and reach your goals quickly, easily, and securely. Whether you need an entry-level POS and Inventory system for a single store, or an expansive, multi-store solution with extensive planning and performance management capabilities, Epicor has you covered.
Key benefits of Epicor for Retail
- POS, eCommerce, back-office features
- Fully integrated contactless transactions
- Hands-on customer support & onboarding
- Software, hardware & payment processing
- Customized packages and pricing
- Powerful loyalty applications
- Inventory management
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Reviews
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Epicor Eagle Great Solution for Hardware Stores/Landscape Stores With Wide Range Of Products
Reviewed on 15/07/2020
We get customers in and out of store very quickly with what they are looking for. Ability to...
We get customers in and out of store very quickly with what they are looking for. Ability to email invoices to customers with in 30 seconds of purchase help customers track purchases, who is buying what, and if employees are buying items they don't really need to. Inventory software allows us to plan purchasing and track inventory very accurately.
Pros
Quickly check customers out with Point of Sale. Purchasing, inventory control, and remote access to system are also very important.
Cons
Monthly fees are costly, but problems are resolved quickly is the positive. Will take a little time to get system set up as we deal with many vendors that don't provide ERP. Any one who is just running a basic harware store purchasing through major hardware co-ops can be up in running in no time.
Response from Epicor Software
Hello Tim, thank you for your feedback on Epicor Eagle. We're glad to hear it enables you to quickly and efficiently manage POS. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very Satified
Reviewed on 02/09/2020
I had an issue this morning, The person that helped me was very informative and helped me solve my...
I had an issue this morning, The person that helped me was very informative and helped me solve my problem. He also made it easier for me in the future by showing me how to correct any errors or other issue that may arise.
Pros
I have been working with this product for 8 years and have always found it easy to use.
Cons
I would say that the least thing i liked about this software is the new layout. I found the old way was easier to find what i need for this company.
Response from Epicor Software
Hello Michelle, thank you for your feedback about Epicor. We're glad to hear you find our solution intuitive to use. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Bad experience
Reviewed on 10/12/2021
Bad experience
Bad experience
Pros
The reply of their customer service, (always not clear, and not helping)
Cons
Don't give solutions, for your problem, just you go half way through the problem.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good for our application
Reviewed on 02/05/2020
Pros
As an Ace Hardware retailer, Epicor is the obvious solution as our Ace promotions are pushed to the server automatically and seamlessly. The support is timely and generally solves the problem first time.
Cons
Some frustration with the layout of the receipts and the visibility of sale pricing for customer and cashier at point of sale.
Response from Epicor Software
Hi Kathy, thank you so much for your review. We note your comments regarding the layout of receipts and the visibility of sale pricing information. Your feedback is invaluable to us. Please email us at [email protected] to share additional comments and learn about our customer reference program.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Epicor
Reviewed on 02/09/2020
Pros
reliable, and easy to train new hires. The hardware support is great! And so is our rep is very honest and proactive. Thanks, [SENSITIVE CONTENT HIDDEN]!!
Cons
The advice line is not that helpful. I always have to have a level two call me back.
Response from Epicor Software
Hello Zachary, thank you for your feedback about Epicor for Retail. We're glad to hear it is working well for you and note your comments regarding the support advice line. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
Epicor for Retail FAQs
Below are some frequently asked questions for Epicor for Retail.Q. What type of pricing plans does Epicor for Retail offer?
Epicor for Retail offers the following pricing plans:
- Starting from: $349.00
- Free Trial: Not Available
Epicor pricing is custom and scalable depending on each retailer’s unique requirements, with plans starting as low as $349 per month.
Q. Who are the typical users of Epicor for Retail?
Epicor for Retail has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Epicor for Retail support?
Epicor for Retail supports the following languages:
English
Q. Does Epicor for Retail support mobile devices?
Epicor for Retail supports the following devices:
Q. What other apps does Epicor for Retail integrate with?
We do not have any information about what integrations Epicor for Retail has
Q. What level of support does Epicor for Retail offer?
Epicor for Retail offers the following support options:
Email/Help Desk, Chat
Related categories
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