---
description: Detailed reviews on ITarian based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare ITarian with similar products.
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title: ITarian Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Business Continuity Software](/directory/272/business-continuity/software) > [ITarian](/software/132299/itarain)

# ITarian

Canonical: https://www.getapp.ae/software/132299/itarain

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> ITarian remote access \& IT management solution that helps companies connect and communicate with clients \& employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups \& define roles to provide secure access to resources.
> 
> Verdict: Rated **3.8/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 23 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 3.1/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: ITarian
- **Location**: Clifton, US
- **Founded**: 2018

## Commercial Context

- **Starting Price**: $1.25
- **Pricing model**: Other (Free version available)
- **Pricing Details**: ITarian offers a free version for up to 50 endpoints and after that for $1.25 per endpoint, per year. A discounted rate is available for MSPs.
Additionally, ITarian provides a cost-neutral model for customers also using Comodo Advanced Endpoint Protection (AEP) or Comodo Endpoint Detection and Response (EDR).
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Anti Spam
- Anti Virus
- Approval Process Control
- Asset Tracking Software
- Automatic Patch Deployment
- Automatic Scans
- Availability Management
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Billing & Invoicing
- CRM Software
- Capacity Management
- Change Management Software
- Compliance Management
- Configuration Management
- Contract/License Management
- Customization

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Business Continuity Software](https://www.getapp.ae/directory/272/business-continuity/software)

## Related Categories

- [Business Continuity Software](https://www.getapp.ae/directory/272/business-continuity/software)
- [Help Desk & Ticketing Software](https://www.getapp.ae/directory/287/help-desk-ticketing/software)
- [IT Service Management (ITSM) Software](https://www.getapp.ae/directory/292/it-service-management-itsm/software)
- [Network Monitoring Software](https://www.getapp.ae/directory/480/network-monitoring/software)
- [Remote Support Software](https://www.getapp.ae/directory/563/remote-support/software)

## Alternatives

1. [ManageEngine OpManager](https://www.getapp.ae/software/90387/manageengine-opmanager) — 4.5/5 (257 reviews)
2. [Site24x7](https://www.getapp.ae/software/91129/site24x7) — 4.7/5 (344 reviews)
3. [ManageEngine NetFlow Analyzer](https://www.getapp.ae/software/2058374/netflow-analyzer) — 4.4/5 (89 reviews)
4. [NinjaOne](https://www.getapp.ae/software/108129/ninjarmm) — 4.7/5 (282 reviews)
5. [Atera](https://www.getapp.ae/software/102017/atera) — 4.5/5 (446 reviews)

## Reviews

### "Remote work well executed" — 5.0/5

> **Steven** | *8 January 2025* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: The remote connection between computers has been the best, where I have been able to have efficient work with successful communication with my colleagues and share work information more quickly. It has been essential when there have been difficulties in attending work personally and being able to do my work from home.
> 
> **Cons**: Its entire development is very complete and I have not had any kind of inconvenience that could affect the efficiency of my work.
> 
> It facilitates the remote work process with active management of good service

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### "Fantastic products & Support" — 5.0/5

> **Verified Reviewer** | *9 October 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Their sandbox/containment software works against all ransomeware, viruses, malware. 
RMM Function is good does the job and they create scripts you need for anything
> 
> **Cons**: could have snmp monitoring for snmp walks
> 
> Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.

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### "Absolutely unacceptable behavior from iTarian" — 1.0/5

> **Steven** | *23 June 2025* | Construction Software | Recommendation rating: 0.0/10
> 
> **Pros**: When we first sign up about 5 years ago, there were some attempting offering, such as free basic endpoint management, built-in remote access tools, etc.
> 
> **Cons**: Here is a short list:
Inconsistent patch management
Slow and flawed deployment
Lack of chat tool
Slow and incompetent support
Billing issues
> 
> We’ve been using iTarian for some time to manage hundreds of endpoints, but a recent incident has left us seriously reconsidering our relationship with this company. Due to what appears to be a clear internal accounting error on their side, they accused us of being late on a $192 payment—a payment that had already been made and is marked as paid in their own billing system.

Without any proper verification or due diligence, they froze our account and—unbelievably—broadcasted a message across hundreds of our managed endpoints, potentially damaging our credibility with clients and creating unnecessary alarm across the board.

We were only able to resolve the situation after providing a copy of our own credit card invoice, even though their own payment portal reflected that the bill had been settled.

This level of recklessness and lack of internal coordination is staggering. It's one thing to make a mistake—it’s another to broadcast that mistake to every one of your customer's clients without verifying facts.

If you value stability, professionalism, and your reputation, think twice before relying on iTarian. We expected a reliable partner, not one that causes chaos over their own billing oversight.

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### "a Decent Start for a RMM and ticketing" — 3.0/5

> **Chris** | *25 December 2025* | Information Technology & Services | Recommendation rating: 4.0/10
> 
> **Pros**: it came free with its own remote access solution and offline detection for agents. it could also create tickets for offline devices. it also could tie into white labeled support in case you need that
> 
> **Cons**: the ticket interface was very clunky and lacked features. They also changed the product from Free for life to Pay for for the decent features.
> 
> when I was first starting my MSP it was exactly what I needed. as I grew I found it did not have the features I needed and that if I was going to have to start paying for it anyway I could get a better product for the money

-----

### "Exacta Review of ITarian" — 5.0/5

> **Chris** | *8 April 2021* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use. It's been pretty stable and offers all of the options we want in an RMM.
> 
> **Cons**: There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours.
> 
> Very good. We will not be moving on from them in the forseeable future.

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## Links

- [View on GetApp](https://www.getapp.ae/software/132299/itarain)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/itarain/> |
| en-AE | <https://www.getapp.ae/software/132299/itarain> |
| en-AU | <https://www.getapp.com.au/software/132299/itarain> |
| en-CA | <https://www.getapp.ca/software/132299/itarain> |
| en-GB | <https://www.getapp.co.uk/software/132299/itarain> |
| en-IE | <https://www.getapp.ie/software/132299/itarain> |
| en-NZ | <https://www.getapp.co.nz/software/132299/itarain> |
| en-SG | <https://www.getapp.sg/software/132299/itarain> |
| en-ZA | <https://www.getapp.za.com/software/132299/itarain> |

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