About Houzz Pro
Houzz Pro is a business management software that is built for enterprises in the residential building, remodeling, and design industries. Contractors can utilize the platform to streamline payment scheduling and online invoicing processes as well as track activities through a client dashboard and project timelines.
Key features of Houzz Pro include marketing, customer relationship management (CRM), estimates, proposals, project management, project collaboration, client communication, product sourcing, invoicing, online payments, templates, a streamlined Selections tool, and design tools. With the 3D floor planner tool, remodeling professionals can create new floor plans and 3D models. The software provides various sourcing tools for designers, including the ability to build a complete product library across all vendors.
Using Houzz Pro, businesses can quickly build professional proposals and send them to clients for online approval. The software offers time and expense tracking and CRM tools to help users follow up on business processes. Other design tools include mood boards with background removal features and a 3D floor planner that enables contractors to plan in 2D and present projects to clients in 3D model.
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- Industry: Construction Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
HOUZZ for Kitchen and Bath Professionals
Reviewed on 27/08/2021
The lead generation is appreciated but confusing. Too much calling, emailing, texting. I try to...
The lead generation is appreciated but confusing. Too much calling, emailing, texting. I try to contact most leads but few return my calls or emails. Sometimes they are confused as to why I am calling. Some, I think, just tell HOUZZ something because they got too far into the query.
Pros
After almost 10 years with HOUZZ I feel the cost is worth it. We have a large metropolitan area we include in our advertising. The ability to show potential customers our projects is the number 1 reason we use it. Although many features have been added, the only other one we use is the lead generating aspect. It takes attention and time but we do get some good leads that turn into projects.
Cons
All of the added features are included in other software we already use such as DropBox , Quickbooks, and Asana. Starting over did not make sense for us. I have looked at some of the features but they appeared to take too much time to get started.
Response from Houzz
Hi, Jo, thank you for your review and for trusting Houzz for so long! We're happy to hear advertising and our leads have helped your business grow, but would love to show you how to get so much more out of some of our other features. We encourage you to connect with your client success manager so that we can show you all the capabilities available to you! Additionally, we really appreciate your feedback on how the lead system operates and we've communicated your concerns to our product team.
-The Houzz Pro Team
- Industry: Construction Software
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Houzz Pro fits the bill for this small homebuilding company
Reviewed on 22/02/2023
My overall experience with Houzz Pro is quite good. It is robust enough yet simple enough to work...
My overall experience with Houzz Pro is quite good. It is robust enough yet simple enough to work for this small contractor.
Pros
I like the timeline, the tasks section, the daily logs (super easy to use, including pictures - my clients are loving this). I am starting to use the budgeting and estimating side and I like it so far.
Cons
There are a few small hiccups with how information is communicated with subs and vendors, but I fully expect this to get better in the near future. Houzz is constantly adding new features. I don't like not being able to view the timelines on mobile devices. Add this functionality please!
Alternatives Considered
BuildBookReasons for Choosing Houzz Pro
Buildertrend is a bloated product in my opinion with too many options and features and actually made my workflow more complicated, whereas Houzz Pro has simplified things for me. And also, Houzz Pro is much cheaper.Switched From
BuildertrendReasons for Switching to Houzz Pro
I chose Houzz Pro because I was already using their advertising and lead platform.- Industry: Construction Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Scam
Reviewed on 09/08/2023
HORRENDOUS. I am still having to pay monthly for something we cannot even use. Zero customer...
HORRENDOUS. I am still having to pay monthly for something we cannot even use. Zero customer service. Zero training. Zero care for their customers.
Pros
This product has a lot of features that could be useful if Houzz actually taught you how to use it. Buyer beware. Customer service is nonexistent.
Cons
They sold me on something they promised we would get ample training on. They started our subscription before the 30 day trial was up then refused to cancel our subscription. They paired us with an advisor that was in a time zone 4 hours behind us so we were never able to connect. Then when we finally did, she ran through her "training" in less than 5 minutes. After expressing my concerns about the time difference with our trainer, they placed us with someone in Arkansas. The night before our training I got an email cancelation with no explanation of why he canceled. Anytime I had a question I'd try to use the online chat option. It would take someone 3-5 days to reply. When they did replay, they just referred me to links on the website and youtube videos. TRAINING does not exist. They ran me through hours of calls trying to get this resolved but all the account manager kept telling me was that she'd give me 1 month free and she was sorry I felt the way I did. SCAMMERS. Robotic. They do not care that they sold me on something that was a pure lie. Look at other reviews. I am not the only one.
Alternatives Considered
ProjulReasons for Switching to Houzz Pro
I didn't.Response from Houzz
We apologize for any miscommunication that occurred during your purchase of Houzz Pro. We strive to provide every customer with a great experience and we would like the opportunity to make this right. Please reach out to our team at (888) 316-6960 so our management team can discuss this with you further.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Areas for Improvement
Reviewed on 02/08/2023
Overall, it has been an okay experience. The program is good but in the 4 years I have been paying...
Overall, it has been an okay experience. The program is good but in the 4 years I have been paying I have only had 1 prospective client become a client and completed a project. I think that the idea is to pay more to get more areas but so far, I have not been able to the money I have invested in Houzz.
Pros
I like that the program is easy to use. [sensitive content hidden], my sales rep has made all the difference and always convinces me to keep renewing the membership. She is very prompt to reply all of my questions.
Cons
I feel that most of the clients are not serious about their projects. It bothers me that I take the time to reply to their inquiry and they do not even acknowledge it. When I call sometimes, they act surprised. It would be great to ask the prospective client how serious or if they are just searching for ideas.I have met with several prospective clients, and I feel they just wanted my ideas and then hired a contractor to implement them.I would like a better program to draw and present to clients with a better selection of furnishings. The design program only has a limited selection of furnishings. It could be more user friendly.Calls:I do not pick-up unknown numbers, it would be ideal that if a Houzz Rep is calling because they have a match on the phone, that the id says Houzz says HOUZZ, so I know to pick it up.
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great software for Interior Designers
Reviewed on 25/01/2023
Overall houzz is a very valuable tool for my business, and helps our design firm source and track...
Overall houzz is a very valuable tool for my business, and helps our design firm source and track products for our clients
Pros
Our team uses Houzz Pro to source product for clients, track billable hours, send proposals to clients, invoice clients, create purchase orders, and track products through installation. Essentially I view Houzz Pro as a fantastic PRODUCT MANAGEMENT software.
Cons
Some things I dont like about Houzz Pro; it could be much more robust when it comes to helping a manager of a larger design firm manage time and billable hours, etc. I wish there was a dashboard where I could see real time info on who is clocked in for billable time, how many billable hours our team has recorded for the month or year, as well as sales data reporting. I used to own a boutique and used Quickbooks Point of Sale and it had an amazing dashboard where I could customize the reports and see all sorts of important info as the business owner. All that data is inside Houzz but there's not an admin dashboard that at a glance gives you data reporting. Also the CRM feature could be better.
Reasons for Switching to Houzz Pro
I actually use Asana in tandem with Houzz Pro. I chose Houzz Pro over Mydoma though because I personally liked the interface more.Houzz Pro FAQs
Below are some frequently asked questions for Houzz Pro.Q. What type of pricing plans does Houzz Pro offer?
Houzz Pro offers the following pricing plans:
- Starting from: $65.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Houzz Pro is offered across three pricing plans, outlined below. • Starter: $65 billed monthly or $59/month billed annually • Essential: $99 billed monthly (after $49 for the first three months) or $65/month billed annually • Ultimate: $399 billed monthly or $349/month billed annually
Q. Who are the typical users of Houzz Pro?
Houzz Pro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Houzz Pro support?
Houzz Pro supports the following languages:
English, French, German, Italian, Japanese, Russian, Spanish
Q. Does Houzz Pro support mobile devices?
Houzz Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Houzz Pro integrate with?
Houzz Pro integrates with the following applications:
Gmail, Microsoft 365, Microsoft Outlook, QuickBooks, iCloud
Q. What level of support does Houzz Pro offer?
Houzz Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Houzz Pro.
- Construction Estimating Software
- Construction Management Software
- Business Management Software
- Home Builder Software
- Construction CRM Software
- Electrical Contractor Software
- Residential Construction Estimating Software
- Remodeling Estimating Software
- Electrical Estimating Software
- Roofing Software
- Project Management Software
- Takeoff Software
- Floor Plan Software
- Subcontractor Software
