--- description: Detailed reviews on Casebook based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Casebook with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Casebook Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Human Services Software](/directory/1173/human-services/software) > [Casebook](/software/134051/casebook-platform) # Casebook Canonical: https://www.getapp.ae/software/134051/casebook-platform Page: 1 / 5\ Next: [Next page](https://www.getapp.ae/software/134051/casebook-platform?page=2) > Casebook, the comprehensive human services software designed to empower social workers, case managers, and other professionals to improve the lives of those they serve. With Casebook, you can streamline your workflows, collaborate with your team, and deliver better outcomes for your clients. > > Verdict: Rated **4.2/5** by 86 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Casebook With the Casebook platform, you can: 1. Manage your clients' cases and track their progress 2. Collaborate with your team and other professionals 3. Engage with your clients and provide personalized services 4. Analyze data and track outcomes to improve service delivery 5. Generate custom reports and share data with stakeholders Casebook is more than just software. It's a solution that can help you transform your organization's service delivery and improve the lives of your clients. With Casebook, you can provide high-quality services that meet the needs of your clients, while also reducing administrative burden and costs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 86 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Casebook - **Location**: New York, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: $29.00 - **Pricing model**: Per User - **Pricing Details**: Casebook is available across four pricing plans, outlined below. Starter: $29/ per user Growth: $69 / per user Professional: $99/ per user Enterprise: Starting at $2,199 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Administrative Reporting - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Attendance Management - CRM Software - Calendar Management - Case Management Software - Case Notes - Certification & Licensing - Child Welfare Management - Client Management - Client Portal - Collaboration Tools ## Integrations (7 total) - Gmail - Google Calendar - Google Forms - Jotform - Microsoft 365 - Microsoft Outlook - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Human Services Software](https://www.getapp.ae/directory/1173/human-services/software) ## Related Categories - [Human Services Software](https://www.getapp.ae/directory/1173/human-services/software) - [Social Work Case Management Software](https://www.getapp.ae/directory/1527/social-work-case-management/software) - [Nonprofit Software](https://www.getapp.ae/directory/775/nonprofit/software) - [Nonprofit CRM Software](https://www.getapp.ae/directory/1517/nonprofit-crm/software) ## Alternatives 1. [Givebutter](https://www.getapp.ae/software/114523/givebutter) — 4.8/5 (872 reviews) 2. [Donorbox](https://www.getapp.ae/software/108833/donorbox) — 4.8/5 (625 reviews) 3. [DonorPerfect](https://www.getapp.ae/software/91736/donorperfect-fundraising-software) — 4.5/5 (1417 reviews) 4. [Zeffy](https://www.getapp.ae/software/2046275/zeffy) — 4.8/5 (480 reviews) 5. [Bonterra Apricot](https://www.getapp.ae/software/120783/apricot) — 4.2/5 (226 reviews) ## Reviews ### "Family Engagement" — 4.0/5 > **Michelle** | *22 November 2022* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: Ease of use for collecting data/case managment > > **Cons**: Reporting is not intuitive; Setting this up (11 months in) has NOT been easy. > > Customer support \[SENSITIVE CONTENT\] has been the reason we have stayed on\! ----- ### "Casebook Review" — 4.0/5 > **Shannon** | *22 February 2023* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: CB Engage is a great place to see the entire case > > **Cons**: A lot of time to input information and create individualized platform > > Great customer service ----- ### "Casebook use in small human services organization" — 3.0/5 > **Mel** | *19 February 2023* | Individual & Family Services | Recommendation rating: 5.0/10 > > **Pros**: The system has simple form and user interface creation. Adding users is simple. > > **Cons**: Lack of ability to customize data fields, remove or delete fields we do not use. Lack of implementation support, You must install and implement the software yourself, alot of client data must be entered manually. Implementation on our own was challenging, and we had planned to pay for some implementation assistance from a vendor, but it was not even an option. > > Client/case file management ----- ### "Great Package\! AWESOME CUSTOMER SUPPORT\!\!\!" — 5.0/5 > **Dania** | *8 May 2020* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Simple clean format. We did not need to have an IT or database background to utilize the software. > > **Cons**: Minimal con is I wish we could rename certain sections. > > Great experience from the very beginning. It’s almost like you become a family throughout the process. I would highly recommend this product, especially if they get to work with \[SENSITIVE CONTENT HIDDEN\]. They are AWESOME\!\!\!\! ----- ### "An amazing platform for organization" — 5.0/5 > **Adri** | *5 August 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Casebook helps our organization stay on top of all meetings, incentives, and rewards our young adults have received or are eligible for. It keeps our staff organized when working with each individual while also helping us operate more efficiently as a team. > > **Cons**: The interface can occasionally be slow or a bit tricky to navigate, but the Casebook team is responsive and genuinely values our feedback. They take our suggestions and concerns seriously and are committed to improving the platform. > > Our overall experience with Casebook has been very positive. It’s proven to be a valuable investment for our organization—well worth the cost for the range of tools it offers. The platform helps us stay organized and effectively support the youth in our community by centralizing case notes, tracking meetings, and managing incentives and rewards. Casebook is fairly easy to use once you're familiar with the system, though there is a bit of a learning curve in the beginning. Fortunately, the support team is responsive and open to feedback, which has helped our staff adjust quickly. The calendar and reminder features have been especially useful for keeping up with check-ins and deadlines, and the reporting tools make it easy to track progress and share updates with donors and stakeholders. Managing donor data and organizing services has also been much smoother thanks to the platform’s structured layout and data management capabilities. Casebook keeps everything in one place, helping us stay aligned as a team while giving each staff member the information they need to best serve our young adults. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ae/software/134051/casebook-platform?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/134051/casebook-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data