Exago BI

The ease of use of the ExpressViews for our less tech-savvy users

It is missing some features when it comes to parameter selections for a report, like multi selection in a parameter.

• Includes Report Building capabilities that can be utilised by the client.
• All report building is completed within the browser – no downloads required.
• Includes Dashboards.
• Includes ability for clients to build dashboards within the browser.
• Strong permissions structure, that means you can explicitly say which users can see what.
• No data access layer – this is entirely managed within the client, which means no replication of login data.
• Reports are built based on a ‘model’, built from our database
• Includes software upgrades – easy to implement
• Support provided via telephone or Zen Desk
• Report Building capabilities – can replicate current functionality.
• Option to download a trial version of the software.
• No SQL Licence required.
• If we end the licence, we have 12 months grace to transfer to another solution.

• Support Hours – These are 8am – 6pm EST (We are a UK-based business)
• Costs – cheaper than Reporting Services with BI, but much more expensive than Telerik, Synchfusion and similar.
• Server / hardware requirements

We reviewed a selection of tools on the market and we felt the Exago was the product best fit our needs based on cost and functionality. We implemented Exago as a reporting tool for our customers to run real time reports and have graphical dashboards on their home screens as a kind of snapshot summary.

Exago gives you the ability to create a suite of reports ready for customers to use and export in range of formats. You can also give customers express reporting so that they can tailor their own reports however this isn't something we have done just yet but will look to do so in the future.

Were overall satidfied with the product and were looking forward to working with Exago in recommending further features and improvements.

The dashboards take an incredibly long time to load and there doesn't seem to be a simple solution for fixing this just yet.

Improved Map reporting would be a great addition, a number of our clients wish to view data on maps and this seems to be very limited at the moment.

The UI of the dropdown filter boxes could be improved and it would be good if you could return back to your filter options after running a report if you wish to amend rather than having to run another report.

Exago has many features that showcase our data into meaningful visualizations and analytics for our clients. We use Exago for both standard reports in our product and custom reports. We've found Exago to be a robust reporting tool that meets the needs of both our company and our clients.

There are a few features that could be more user intuitive when creating custom reports and filtering. However, we have found Exago's customer support to be responsive and their documentation is extensive.

We implemented Exago as an Ad Hoc Reporting tool for our customers, to go beyond the built-in reports we already provide. Exago gives them the flexibility to build their own quick ("Express") reports, create advanced and highly formatted reports, create dashboards, charts, and pivots, and to schedule reports to be automatically generated and mailed to a specified group of people. It was straightforward to integrate it with our platform, give customers a filtered view of just their own data, and customize the product for our specific needs. We evaluated a number of competing products and Exago was the winner for features, integration, and pricing.

Many of the products in this category are true Business Intelligence platforms, designed to be used by professionals in large corporate or organizational settings. But our customers are regular people, often volunteers, without professional training in complex software. The help is generally good and there are lots of video tutorials. But it would be nice if Exago had more wizards to step users through setting up a more complex report.