About Bigin by Zoho CRM
Bigin is a customer relationship management software designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect details including deals, emails, activities, tweets, and more in a centralized repository.
The application allows users to create and embed webforms into business websites to capture leads’ information. Users can also utilize the built-in telephony system to connect with prospects or customers and automatically update call records. With Bigin’s activity management module, employees can create tasks, schedule calls with customers, create events, and set up activity reminders. Other features of Bigin are workflow management, automated notifications, collaboration, data import, audit log, email templates, and more.
Bigin lets businesses connect with several third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting and Zoho Campaigns. It also allows managers to create predefined workflows to automate recurring tasks such as tracking deal progress and setting up email alerts.
Pricing starting from:
$0.00/month
- Free Version
- Free Trial
- Subscription
Business size
Deployment
- Cloud-based
- On-premise
Markets
Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, U.S. Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe and 224 others
Supported Languages
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese and 20 others
Pricing starting from:
$0.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Bigin by Zoho CRM: 97
Alternatives
HubSpot CRM
Zoho CRM
Freshsales
Pipedrive
Reviews
Already have Bigin by Zoho CRM?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great beginner CRM
Reviewed on 20/06/2022
Overall I have been very satisfied. There are a couple of key features that are needed to make this...
Overall I have been very satisfied. There are a couple of key features that are needed to make this a true small business CRM solution but what is there works very well.
Pros
I like the simplicity and ease of use. Its email and automation features also give it a huge edge over other CRM platforms.
Cons
I really dislike the fact that there is no dedicated leads page. It makes it very difficult to differentiate between leads and normal contacts. It would also be great to see a phone calling automation added at some point.
Alternatives Considered
HubSpot CRMReasons for Switching to Bigin by Zoho CRM
The cost compared to the features you get. The value of Bigin is much higher than that of the other options.- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Bad experience with Bigin
Reviewed on 24/01/2021
It was good & i was very happy till i found all my accounting data was not integrated and had to...
It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually
Pros
Integration with GSuite
Tasks / Calendar
Cons
The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting
Alternatives Considered
HubSpot CRMReasons for Choosing Bigin by Zoho CRM
To ensure zoho books integration should work and felt natural extensionSwitched From
HubSpot CRMReasons for Switching to Bigin by Zoho CRM
To ensure zoho books integration should work and felt natural extensionResponse from Zoho CRM
Hello Natesh! Thank you for taking your time to share your feedback. We're happy to let you know that Bigin's native integration with Zoho Books is ready and is live as part of our Early access program. We really hope that you find this useful.
As always, you can reach out to us anytime if there's anything else that you need to help with. Thank you!
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
The most simplest and easiest CRM system for small business
Reviewed on 30/06/2022
Pros
The most simplest and easiest CRM system for small business. the fact that it is focused enough to get small business starting is exactly what I love about the CRM. no cluster features to confused user off.
Cons
the pricing structure is a bit more expensive for the targeted users since its focus to small business owners
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Super Grace Work
Reviewed on 07/08/2022
Pros
i like the simple way to show the information super woo
Cons
only works with zoho apps its to me the same page as the other options on sales
- Industry: Human Resources
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Bigin- no small CRM
Reviewed on 05/07/2022
LOVE LOVE LOVE the impact it is having on my business. We went from being 'sticky notes and...
LOVE LOVE LOVE the impact it is having on my business. We went from being 'sticky notes and spreadsheets' to an all in one robust platform literally overnight. And once we started using both the web version and the app- things are not falling through the cracks like they were at one point.
Pros
This product is extremely easy to use!! The out of the gate functionality is very intuitive to use and begin leveraging.
Cons
The only thing is to have a feature that lets you 'test' the functionality in a 'sandbox' before just jumping in with clients. We created a work around the just add our team as 'clients' and see how the functionality works before subjecting clients to 'learn as we go'.
Bigin by Zoho CRM FAQs
Below are some frequently asked questions for Bigin by Zoho CRM.Q. What type of pricing plans does Bigin by Zoho CRM offer?
Bigin by Zoho CRM offers the following pricing plans:
- Starting from: $0.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Bigin offers a 15-day free trial for new users, after which the software is available in 2 versions across 2 pricing tiers for each version. Pricing and functionality - outlined below - scales with the number of users. Free: Available to users for free Express: • Monthly - $9/user/month • Annually - $7/user/month Premiere • Monthly - $15/user/month • Annually - $12/user/month
Q. Who are the typical users of Bigin by Zoho CRM?
Bigin by Zoho CRM has the following typical customers:
Self Employed, 2-10, 11-50, 51-200
Q. What languages does Bigin by Zoho CRM support?
Bigin by Zoho CRM supports the following languages:
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
Q. Does Bigin by Zoho CRM support mobile devices?
Bigin by Zoho CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Bigin by Zoho CRM integrate with?
Bigin by Zoho CRM integrates with the following applications:
Google Workspace, Mailchimp, Microsoft 365, Zapier, Zoho Books, Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Flow, Zoho Forms, Zoho Invoice, Zoho Meeting, Zoho Sites
Q. What level of support does Bigin by Zoho CRM offer?
Bigin by Zoho CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
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