
About Bigin by Zoho CRM
Bigin is a customer relationship management software designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect details including deals, emails, activities, tweets, and more in a centralized repository.
The application allows users to create and embed webforms into business websites to capture leads’ information. Users can also utilize the built-in telephony system to connect with prospects or customers and automatically update call records. With Bigin’s activity management module, employees can create tasks, schedule calls with customers, create events, and set up activity reminders. Other features of Bigin are workflow management, automated notifications, collaboration, data import, audit log, email templates, and more.
Bigin lets businesses connect with several third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting and Zoho Campaigns. It also allows managers to create predefined workflows to automate recurring tasks such as tracking deal progress and setting up email alerts.
Pricing starting from:
$1.00/month
- Free Version
- Free Trial
- Subscription
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
$1.00/month
- Free Version
- Free Trial
- Subscription
Images



Features
Total features of Bigin by Zoho CRM: 92
Alternatives
Keap

Less Annoying CRM

Ontraport

Zendesk Suite

Reviews
Already have Bigin by Zoho CRM?
Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best CRM
Reviewed on 11/05/2022
Pros
Zoom bigin is one of the best CRM for startup
Simple to use
Easy to understand
Cons
Dashboard configuration has difficulty in understanding and making it simple.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Small Business CRM. Highly Recommended
Reviewed on 30/07/2023
It is working great for my business. Sales funnel automation is going great.
It is working great for my business. Sales funnel automation is going great.
Pros
Easy to use, easy to implement, great lead & contact management.
Cons
Would like to see reduced limitations on records. They are charging for each attribute, like, records, workflows, templates etc.
Alternatives Considered
Zoho CRMReasons for Choosing Bigin by Zoho CRM
HubSpot free version have lot of limitations.Switched From
HubSpot CRMReasons for Switching to Bigin by Zoho CRM
Inexpensive, easy to use and multiple integrations.- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Please add Calendar Features on Bigin
Reviewed on 22/03/2021
Pros
Price & easy to setup. The CRM was so simple for self setup & easy to mantain and use by user.
Cons
This CRM doesn't have calendar feature so I can monitor team's meeting and activity.
Alternatives Considered
Zoho CRMReasons for Choosing Bigin by Zoho CRM
PriceSwitched From
Zoho CRMReasons for Switching to Bigin by Zoho CRM
Price- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Streamlined Sales Management - Bigin CRM Review
Reviewed on 24/07/2023
Pros
Bigin CRM by Zoho is a game-changer! The user-friendly interface, easy pipeline management, seamless integrations, and time-saving automation have revolutionized our sales processes. Highly recommended!
Cons
The level of customization options available in Bigin CRM could be improved to better align with their unique business needs.
Alternatives Considered
ActiveCampaignReasons for Switching to Bigin by Zoho CRM
Simplicity: For its user-friendly and intuitive interface, making it easy for users to get started and navigate the platform.Sales Focus: Its primary focus is on sales pipeline management, lead tracking, and contact management.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Ease of Use and Quick Implementation
Reviewed on 27/06/2023
We love the experience we have had, and you can not beat the price point.
We love the experience we have had, and you can not beat the price point.
Pros
Our whole team was able to onboard in under two days, and it has been extremely intuitive for us to use.
Cons
The way their email toppers and incoming contacts works is a bit cumbersome
Reasons for Switching to Bigin by Zoho CRM
The ease of use and pricing made our choice for us.Bigin by Zoho CRM FAQs
Below are some frequently asked questions for Bigin by Zoho CRM.Q. What type of pricing plans does Bigin by Zoho CRM offer?
Bigin by Zoho CRM offers the following pricing plans:
- Starting from: $1.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing starts from $1/user/month (billed annually)
Q. Who are the typical users of Bigin by Zoho CRM?
Bigin by Zoho CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Bigin by Zoho CRM support?
Bigin by Zoho CRM supports the following languages:
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
Q. Does Bigin by Zoho CRM support mobile devices?
Bigin by Zoho CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Bigin by Zoho CRM integrate with?
Bigin by Zoho CRM integrates with the following applications:
Google Workspace, Mailchimp, Microsoft 365, Zapier, Zoho Books, Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Flow, Zoho Forms, Zoho Invoice, Zoho Meeting, Zoho Sites
Q. What level of support does Bigin by Zoho CRM offer?
Bigin by Zoho CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Bigin by Zoho CRM.