Bigin by Zoho CRM
About Bigin by Zoho CRM
Bigin is a customer relationship management software designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect and customer details including deals, emails, activities, tweets, and more in a centralized repository.
The application allows users to create and share no-code form across multiple channels. Users can also utilize the built-in telephony system to connect with prospects or customers and automatically update call records. You can also connect with your contacts via WhatsApp, email, and online meetings! With Bigin’s activity management module, employees can create tasks, schedule calls with customers, create events, and set up activity reminders. Other notable features of Bigin include workflow automation, automated notifications, collaboration, data import, audit logging, and more.
Bigin lets businesses connect with several third-party platforms such as G Suite, Microsoft Office 365, Twitter, Zapier, Zoho Flow, Zoho Desk, Zoho Meeting and Zoho Campaigns.
Pricing starting from:
$1.00/year
- Free Version
- Free Trial
- Subscription
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
$1.00/year
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Bigin by Zoho CRM: 126
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Reviews
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- Industry: Industrial Automation
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Simple but effective
Reviewed on 03/06/2024
Only positive so far, would definitely recommend
Only positive so far, would definitely recommend
Pros
It offers a great contact management system, import functionality, emailing, integration with Woocommerce
Cons
Nothing so far, but during the trial it would have been helpful to be able to add a second user to work out some of the sharing details
Reasons for Choosing Bigin by Zoho CRM
Although ACT is a very powerful CRM, it offers way more features than required and as a result ends up too expensive.Switched From
Act!Reasons for Switching to Bigin by Zoho CRM
Easier to use, cheaper, overall more aligned with what our business needs- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Streamline Your Virtual Reality / Animation Organization with Zoho Bigin CRM
Reviewed on 19/11/2024
Zoho Bigin has been a game-changer for our virtual reality company. It helps us organize client...
Zoho Bigin has been a game-changer for our virtual reality company. It helps us organize client interactions, track leads, and stay on top of our sales pipelines with ease. Its user-friendly interface allows our team to onboard quickly, and the automation tools have saved us significant time. For a growing VR company, Bigin strikes the right balance between simplicity and functionality. Highly recommended for businesses looking for a cost-effective, reliable CRM to enhance their client management processes!
Pros
As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines. Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages. The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly. Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry.
As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines. Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages. The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly. Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry.
Cons
While Zoho Bigin works well for smaller teams or straightforward processes, we occasionally find it limited when dealing with more complex VR project workflows. Features like advanced reporting and in-depth analytics could be improved to better support data-heavy businesses like ours. We’ve also experienced minor challenges when integrating with third-party tools specific to the VR industry, though Zoho's customer support has been responsive.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Small Size CRM
Reviewed on 20/01/2024
Pros
It is really convenient to setup and onboard users.
We tried a simplified process for one of our teams instead of using Zoho CRM (full one), but in the end lacked some functionalities here.
Cons
Limited customizing options, overall not so useful from mobile in our case.
- Industry: Entertainment
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Just Simple Enough
Reviewed on 16/10/2024
The best possible option for most freelancers, and among the best for fractional leaders. Incredibly...
The best possible option for most freelancers, and among the best for fractional leaders. Incredibly painless for managing contacts. A little tweaking of the pipeline will allow it to do most of what you could need, especially with sales follow-up.
Pros
Very simple, clean, great for contact management and lead follow-up
Cons
It's a "lite" CRM, which is great if you're solo like I am, but your mileage may vary if you have a larger organization
Reasons for Choosing Bigin by Zoho CRM
Less expensive, more visually appealing, VASTLY better mobile appSwitched From
CapsuleReasons for Switching to Bigin by Zoho CRM
Best balance of cost vs performance for my needs- Industry: Photography
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Effortless CRM for Small Businesses: Bigin by Zoho Review
Reviewed on 13/11/2024
I’ve been using Bigin by Zoho for a month, and it has quickly become an invaluable tool for...
I’ve been using Bigin by Zoho for a month, and it has quickly become an invaluable tool for organizing my customer data. As a small business owner, I needed a CRM that was simple yet powerful, and Bigin delivers exactly that. The interface is user-friendly, making it easy to get started right away, and I love how it streamlines my customer interactions, helping me stay organized and efficient. The pipeline view is particularly helpful for tracking my leads and ongoing projects. Bigin makes customer relationship management feel effortless, and it’s an affordable solution with features that match my needs perfectly. Highly recommended for small businesses looking for a straightforward, effective CRM!
Pros
One of the standout features of Bigin by Zoho is its simplicity combined with powerful functionality. The interface is clean and intuitive, making it easy to navigate, even for those new to CRM tools. I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my workflow efficiently. The integration with other Zoho apps is seamless, and it’s an affordable choice, offering great value for small businesses like mine. Overall, Bigin has made organizing and tracking customer data a breeze!
Cons
While Bigin by Zoho has been fantastic overall, I found that some advanced features, like custom reporting options and more in-depth automation tools, are somewhat limited compared to larger CRM systems. Also, a bit more flexibility in customization would be useful for tailoring the platform to specific business needs. However, for a CRM focused on small businesses, it still offers a great balance of simplicity and functionality.
Bigin by Zoho CRM FAQs
Below are some frequently asked questions for Bigin by Zoho CRM.Q. What type of pricing plans does Bigin by Zoho CRM offer?
Bigin by Zoho CRM offers the following pricing plans:
- Starting from: $1.00/year View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing starts from $1/user/month (billed annually)
Q. Who are the typical users of Bigin by Zoho CRM?
Bigin by Zoho CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Bigin by Zoho CRM support?
Bigin by Zoho CRM supports the following languages:
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
Q. Does Bigin by Zoho CRM support mobile devices?
Bigin by Zoho CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Bigin by Zoho CRM integrate with?
Bigin by Zoho CRM integrates with the following applications:
AccuCare, ActiveEdge, Calendly, Constant Contact, Google Workspace, Mailchimp, Meetime, Microsoft 365, MyOperator, NeverBounce, Ozonetel, SMS-Magic, Twilio, Zapier, ZeroBounce, Zoho Books, Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho FSM, Zoho Flow, Zoho Forms, Zoho Invoice, Zoho LandingPage, Zoho Meeting, Zoho Projects, Zoho Sites
Q. What level of support does Bigin by Zoho CRM offer?
Bigin by Zoho CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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