--- description: Detailed reviews on Salesforce Field Service based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Salesforce Field Service with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Field Service Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Field Service Management (FSM) Software](/directory/255/field-service-management/software) > [Salesforce Field Service](/software/144011/field-service-lightning) # Salesforce Field Service Canonical: https://www.getapp.ae/software/144011/field-service-lightning Page: 1 / 3\ Next: [Next page](https://www.getapp.ae/software/144011/field-service-lightning?page=2) > Salesforce Field Service is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders, and gain real-time visibility into field service operations. > > Verdict: Rated **4.3/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Salesforce Field Service • Salesforce Field Service app enables real-time communication with customers and mobile employees from remote locations. • Scheduling optimization tools allow businesses to automatically allocate resources to jobs based on skills, location, time, etc. • Field Service Analytics provides businesses with real-time visibility into field operations and key performance metrics. • Salesforce Field Service allows users to create and manage work orders, instant book appointments, and track SLA compliance for field service operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 33 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: $50.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: It offers a 30-day free trial. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, India, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, United States, Vietnam ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Automated Scheduling - Barcode/Ticket Scanning - Billing & Invoicing - Bills of Material - CRM Software - Calendar Management - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management Software - Contract/License Management - Customer Database - Customer History ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management (FSM) Software](https://www.getapp.ae/directory/255/field-service-management/software) ## Related Categories - [Field Service Management (FSM) Software](https://www.getapp.ae/directory/255/field-service-management/software) - [Service Dispatch Software](https://www.getapp.ae/directory/520/service-dispatch/software) - [Field Activity Management Software](https://www.getapp.ae/directory/655/field-activity-management/software) - [Work Order Software](https://www.getapp.ae/directory/705/work-order/software) - [HVAC Software](https://www.getapp.ae/directory/657/hvac/software) ## Alternatives 1. [FieldPulse](https://www.getapp.ae/software/105687/fieldpulse) — 4.6/5 (428 reviews) 2. [BuildOps](https://www.getapp.ae/software/131331/buildops) — 4.4/5 (177 reviews) 3. [Jobber](https://www.getapp.ae/software/90723/jobber) — 4.6/5 (1440 reviews) 4. [ServiceTitan](https://www.getapp.ae/software/104311/servicetitan) — 4.3/5 (325 reviews) 5. [Service Fusion](https://www.getapp.ae/software/103289/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "Saleforce field services is a good software and enables one to save time cost and schedule their work effectively , its the best app." — 4.0/5 > **Cherryl** | *13 February 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: It has alot of features that are helpful to me and also there analytics and reportings. > > **Cons**: Performance issue and subscription plan is alittle bit to high > > Saleforce field service has made it easier with my work i am able to schedule work and appointments well generally it has saved alot of time for me and cost ----- ### "Smart & efficient tool for technicians on the field" — 5.0/5 > **Gabriel** | *5 March 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Very intelligent \& efficience task distribution system based on availability, skills, inventory, location, etc. > > **Cons**: It can be challenging to manage people calling sick last-minute > > Used to assign tasks/appointments for technicians on the road ----- ### "Salesforce review" — 4.0/5 > **William Bruce** | *4 February 2021* | Construction Software | Recommendation rating: 5.0/10 > > **Pros**: Fairly easy to use \& able to detail all necessary information. > > **Cons**: A little cumbersome but good because I like a platform where I can record a lot of detail. > > Pretty good. ----- ### "Awesome system to consider to use" — 5.0/5 > **Tanisha** | *26 December 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I allows me to track and report on the different pts we have and there accounts .It is super helpful and very useful > > **Cons**: I have no Cons at this time I am enjoying using the system and appreciate what has been created. > > I believe that the overall experince is great and it is helpful and it always me to find and get the information i need to properly complete my assignments from my company everyday ----- ### "Love this\!" — 5.0/5 > **ASHLEY** | *10 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I enjoyed using this platform in my business. > > **Cons**: The price was higher than other platforms. > > Overall, i enjoy using Salesforce Field services in my company. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ae/software/144011/field-service-lightning?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/144011/field-service-lightning) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data