---
description: Detailed reviews on Haptik based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Haptik with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Haptik Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platform Software](/directory/1647/conversational-ai-platform/software) > [Haptik](/software/155519/haptik)

# Haptik

Canonical: https://www.getapp.ae/software/155519/haptik

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> Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases.
> 
> Verdict: Rated **4.4/5** by 41 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 41 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Haptik
- **Founded**: 2013

## Commercial Context

- **Starting Price**: $5,000.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Please contact Haptik directly for pricing details.
https://haptik.ai/pricing
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, French, German, Hindi, Spanish
- **Available Countries**: Canada, India, United Arab Emirates, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Business Process Automation
- CRM Software
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Engagement Software
- Customer Experience Management
- Customer Segmentation
- Customer Support Software
- Customizable Branding
- Drag & Drop

## Integrations (8 total)

- Freshdesk
- Instagram
- Messenger
- Meta for Business
- PYME One
- Shopify
- WhatsApp
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Conversational AI Platform Software](https://www.getapp.ae/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platform Software](https://www.getapp.ae/directory/1647/conversational-ai-platform/software)
- [Virtual Assistant Software](https://www.getapp.ae/directory/3844/virtual-assistant/software)
- [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software)
- [Conversational Marketing Platform Software](https://www.getapp.ae/directory/1659/conversational-marketing-platform/software)

## Alternatives

1. [Boost.AI](https://www.getapp.ae/software/2037499/boost-ai) — 4.8/5 (23 reviews)
2. [Enterprise Bot](https://www.getapp.ae/software/2054268/enterprise-bot) — 4.5/5 (10 reviews)
3. [Celoxis](https://www.getapp.ae/software/9944/celoxis) — 4.4/5 (327 reviews)
4. [watsonx Assistant](https://www.getapp.ae/software/2054847/ibm-watson-assistant) — 4.4/5 (10 reviews)
5. [Ada](https://www.getapp.ae/software/111973/ada) — 4.7/5 (15 reviews)

## Reviews

### "Nice chatbot solutions and supports rapid bot training" — 5.0/5

> **Verified Reviewer** | *19 August 2022* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Their Intent discovery option allows me to train bots rapidly with the help of previous support tickets and thus saves a good amount of time for me. Their customization options are quite detailed which allows me to create what I really want.
> 
> **Cons**: Their pricing can be lowered a bit and integration options can be increased to support more options.

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### "A promising product in near future" — 4.0/5

> **Ashish** | *6 August 2020* | Sports | Recommendation rating: 7.0/10
> 
> **Pros**: What makes a product stand out from other products are the unique features. Haptik has recently built something which is required in todays time to give good comparison with other tools offering AI.
> 
> **Cons**: The product has worked on its AI the most and is lacking a bit on the UI which makes it more interesting for the client and the end-user as well. If this is taken care by the company, they will leading the competition and will definitely be one of the top choices for clients.
> 
> AI has been the need in recent times for all companies which have users reaching out to them for basic queries that a chatbot can take care of (without having a manual team set up for it). Since we have similar user base, Haptik has been very important in handling our basic user queries in no time.

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### "Haptik" — 4.0/5

> **Jithesh** | *4 August 2020* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: The quick chat bots that replied to the users
> 
> **Cons**: The data extraction for the chats support
> 
> Overall is good user friendly

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### "Parshant Kaushik - DRONA Product Manager" — 5.0/5

> **Parshant** | *22 March 2023* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of Use with respect to other tools present in market
> 
> **Cons**: Nothing, as it is completely fulfilling the requirement of my present product
> 
> Awesome.

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### "Best WhatsApp marketing ChatBot, hands down 🙌" — 5.0/5

> **Kartik** | *2 December 2022* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, customizable, low latency APIs, no downtime faced.
> 
> **Cons**: Compared to other WhatsApp platforms, pricing can be lowered more :)

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## Links

- [View on GetApp](https://www.getapp.ae/software/155519/haptik)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/155519/haptik> |
| de-AT | <https://www.getapp.at/software/155519/haptik> |
| en | <https://www.getapp.com/emerging-technology-software/a/haptik/> |
| en-AE | <https://www.getapp.ae/software/155519/haptik> |
| en-AU | <https://www.getapp.com.au/software/155519/haptik> |
| en-CA | <https://www.getapp.ca/software/155519/haptik> |
| en-GB | <https://www.getapp.co.uk/software/155519/haptik> |
| en-IE | <https://www.getapp.ie/software/155519/haptik> |
| en-NZ | <https://www.getapp.co.nz/software/155519/haptik> |
| en-SG | <https://www.getapp.sg/software/155519/haptik> |
| en-ZA | <https://www.getapp.za.com/software/155519/haptik> |
| es | <https://www.getapp.es/software/155519/haptik> |
| es-CL | <https://www.getapp.cl/software/155519/haptik> |
| es-CO | <https://www.getapp.com.co/software/155519/haptik> |
| es-MX | <https://www.getapp.com.mx/software/155519/haptik> |
| fr | <https://www.getapp.fr/software/155519/haptik> |
| fr-BE | <https://fr.getapp.be/software/155519/haptik> |
| fr-CA | <https://fr.getapp.ca/software/155519/haptik> |
| nl | <https://www.getapp.nl/software/155519/haptik> |
| nl-BE | <https://www.getapp.be/software/155519/haptik> |

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