
About ZoomInfo SalesOS
ZoomInfo powered by DiscoverOrg is a cloud-based lead generation platform for B2B organizations. It uses buyer intent data to inform sales and marketing teams. The solution is designed to help teams identify and prioritize prospect companies that signal intent via various channels. Intent insights are provided for online research activities, organizational changes, funding announcements, company mergers, technology adoptions, and more. ZoomInfo can integrate with Salesforce, Marketo, HubSpot, SugarCRM, and others.
Using intent data technology plus an in-house team of dedicated researchers, ZoomInfo keeps teams informed on critical prospect activity. Teams can set up automated alerts for specified organizations and new opportunities. The WebSights tool captures and reveals website and landing page visitors. Additionally, ZoomInfo's workflows feature allows teams to set rule-based triggers in order to save time. This feature ensures that customer activities are instantly followed by automated tasks within ZoomInfo and any applicable integrated systems. ZoomInfo also offers an InboxAI tool that integrates with email systems and collects data from communications with prospects/customers to provide additional insights.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Zoom through prospecting with ZoomInfo
Reviewed on 10/08/2021
Overall the experience with ZoomInfo has been great. We transitioned from legacy DiscoverOrg,...
Overall the experience with ZoomInfo has been great. We transitioned from legacy DiscoverOrg, which, was very outdated and limited us to only a specified amount of accounts and their information. ZoomInfo has opened us up to a whole new world when it comes to prospecting.
Pros
The ZoomInfo platform is super user friendly. The UX is very intuitive and easy to learn. We primarily use ZoomInfo for exporting lead contact information into our Salesforce CRM. We also enable alerts on target accounts to give us up-to-date information on the account that we use in outreach—keeping us relevant in our personalized communications to leads.
Cons
Not a major pain point, but the integration with Salesforce does not use "fuzzy" logic. For example, if I am exporting a lead to an account that already exists in our Salesforce, but the account name in ZoomInfo differs slightly from what is in our Salesforce CRM, the accounts will not match. For example, an account might be named "Acme Inc." in ZoomInfo but we may have the account named "Acme" in our Salesforce. This will not pick up as a match, and then we will have to search for the Account, otherwise a new account will be created, creating a duplicate record.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Fantastic Product - Best on the market!
Reviewed on 10/02/2023
Very positive - key sales prospecting tool
Very positive - key sales prospecting tool
Pros
Integration with LinkedIn and Bullhorn. Robust and largely accurate contact info. Great for sales prospecting.
Cons
no major issues - great product. Occasional glitch with the Chrome extension.
- Industry: Staffing & Recruiting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good product
Reviewed on 15/04/2022
My experience with ZoomInfo has been solid. There have been some bumps, but when I communicated my...
My experience with ZoomInfo has been solid. There have been some bumps, but when I communicated my experience and dissatisfaction with them in an appropriate way their team acted appropriately and reasonably to accommodate my concerns. They have a strong customer service team, and I would recommend this product to anyone looking to utilize a system like this who is willing to spend the money.
Pros
ZoomInfo is a very solid product and their service offerings are ever-expanding. I think they realize that they have been the major player in the market for a while now, however the market is starting to catch up, so they are adding new features, focusing on what their customers want and features they will utilize in order to offer them or better product and more streamlined system.
Cons
The system is very expensive and the data accuracy is not the best. These are really my only two complaints. Although they are big ones, you will find the same issues with data in any provider you go to, no matter their claims. Some will be better than others, but then they will be lacking in other areas.
Alternatives Considered
Seamless.AIReasons for Switching to ZoomInfo SalesOS
I was more comfortable with the UI and the functionality.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Zoominfo Review
Reviewed on 20/04/2020
Zoominfo has been an incredible resource. I have implemented at 3 different sales departments and...
Zoominfo has been an incredible resource. I have implemented at 3 different sales departments and will continue to require it as part of my sales tool set. I was surprised to find that in outing previous contact databases for Zoominfo, the company was paying about the same, if not more, for databases of half the size and little-to-no direct contact info.
There are some startups with a fraction of the database that may be a better price-fit for individual users, but I think you're doing it wrong, if you're using:
- Insideview or Dun&Bradstreet (not even comparable for direct contact info, for around the same price)
- Rainking (great tool for companies targeting IT Departments, has similar detail in contact info, but not as extensive of database)
Pros
The accuracy of the data. Zoominfo has more direct dials, including cell phone numbers and desk extensions, than any contact database on the market.
Zoominfo also provides emails for just about all of the contacts in it's database and does a good job of verifying/updating these contacts/emails regularly.
Cons
Zoominfo has very detailed data across all firmographics, but their employee count for small businesses (between 5-15 employees) is often inaccurate. For instance, in populating a list of companies with 10 or more employees, a lot of those 10-person companies may only have one or two... Not a big deal, in considering their accuracy for companies with over 20 employees and all the other pros.
It use to be a 'steal', but the pricing has continued to increase since Discoverorg purchased it. Still a very reasonable price for it's value, but it is becoming frustrating as the costs continue to increase significantly. They have a minimum, which amounts to ~$5,000/yr, which makes it inaccessible to individual users.
- Industry: Computer Hardware
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
ZoomInfo has buyers' cell numbers, which has been a gamechanger for me.
Reviewed on 25/10/2021
Overall, I have seen value from ZoomInfo and it has helped me accelerate some deals.
Overall, I have seen value from ZoomInfo and it has helped me accelerate some deals.
Pros
with ZoomInfo, I like that I can get notifications about the companies that I care about and what they are doing. That allows me to strategize what I want to do and who I need to reach out to to. And when I do my outreach, I know what I need to say with my messaging that will cut through the noise and get a response from my buyer.
Cons
Because there is so much you can do with ZoomInfo, sometimes the software is a bit hard to use. It really does take time to set it up properly, otherwise it's just another too-powerful, often clunky solution in my tool kit.
ZoomInfo SalesOS FAQs
Below are some frequently asked questions for ZoomInfo SalesOS.Q. What type of pricing plans does ZoomInfo SalesOS offer?
ZoomInfo SalesOS offers the following pricing plans:
- Free Trial: Available
Please contact ZoomInfo directly for pricing details.
Q. Who are the typical users of ZoomInfo SalesOS?
ZoomInfo SalesOS has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ZoomInfo SalesOS support?
ZoomInfo SalesOS supports the following languages:
English
Q. Does ZoomInfo SalesOS support mobile devices?
ZoomInfo SalesOS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ZoomInfo SalesOS integrate with?
ZoomInfo SalesOS integrates with the following applications:
Bullhorn ATS & CRM, Dynamics 365, Dynamics 365 Business Central, Google Analytics 360, HubSpot CRM, JobDiva, Marketo Engage, Oracle Eloqua, Outreach, Pipedrive, SalesLoft, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Slack, Snowflake, SugarCRM, Zoho CRM
Q. What level of support does ZoomInfo SalesOS offer?
ZoomInfo SalesOS offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Related categories
See all software categories found for ZoomInfo SalesOS.
- Lead Generation Software
- Customer Data Platform Software
- Buyer Intent Software
- Lead Management Software
- Predictive Lead Scoring Software
- Contact Management Software
- Lead Capture Software
- Marketing Automation Software
- Customer Communications Management Software
- Account Based Marketing Software
- Sales Engagement Platform Software