---
description: Detailed reviews on IT Asset Management based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare IT Asset Management with similar products.
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title: IT Asset Management Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [IT Asset Management](/software/1973163/xassets-it-asset-management)

# IT Asset Management

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> xAssets IT Asset Management Software offers powerful, full lifecycle IT asset management with a powerful integration toolset enabling integration to all IT systems providing a complete CMDB. Functional requirements are met quickly through configuration leading to excellent time to value
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of IT Asset Management

Meeting business requirements quickly is what we do
Stable, secure, scalable and high performance browser based products with mobile support
Customers get direct access to certified product specialists based in US and UK
Subscription includes ongoing basic configuration services
Fastest possible time to value

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: xAssets
- **Location**: Wilmington, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: $1,000.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: xAssets IT Asset Management is available across 3 pricing tiers, details of which are outlined below:
Express Edition - Available to a single user for free a fixed fee for additional users
Professional Edition - Please contact xAssets directly for pricing information
Enterprise Edition - Please contact xAssets directly for pricing information
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Ireland, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking Software
- Audit Management
- Audit Trail
- Barcode/Ticket Scanning
- Capacity Management
- Change Management Software
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customizable Branding

## Integrations (9 total)

- AWS Config
- Google Cloud
- Ivanti Neurons for ITAM
- JIRA Service Management
- Microsoft Azure
- ServiceNow
- System Center
- Vivantio
- Workspace ONE

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Asset Management Software](https://www.getapp.ae/directory/325/it-asset-management/software)

## Related Categories

- [IT Asset Management Software](https://www.getapp.ae/directory/325/it-asset-management/software)
- [IT Management Software](https://www.getapp.ae/directory/771/it-management/software)
- [CMDB Software](https://www.getapp.ae/directory/1141/cmdb/software)

## Alternatives

1. [Freshservice](https://www.getapp.ae/software/91351/freshservice) — 4.5/5 (687 reviews)
2. [Iru](https://www.getapp.ae/software/130527/kandji) — 4.9/5 (477 reviews)
3. [ACMP Suite](https://www.getapp.ae/software/2076685/acmp-suite) — 4.5/5 (173 reviews)
4. [PDQ Deploy & Inventory](https://www.getapp.ae/software/2045563/pdq-deploy) — 4.8/5 (341 reviews)
5. [Wasp Asset](https://www.getapp.ae/software/104423/assetcloud) — 4.5/5 (376 reviews)

## Reviews

### "Xassets" — 5.0/5

> **Darren** | *22 August 2023* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: We were in a position of not knowing what our fleet was or where it was. Being a not for profit we needed a solution that would perform the required tasks and be cost effective to the business. Our most important goal was to find a tool to use that would work with our new Jira install. Xassets was weighted against other tools and clearly stood out ticking all the boxes.
> 
> **Cons**: For us, the company is based in the US, so the time difference was about 24 hours, this was never a major show stopper however as the team were always quick to respond and resolve any issues. If that's the cons then that's the only one.
> 
> We now have a fully structured asset tracking tool with a feature set that suits our needs, Jira integration, Procurement process and Contract tracking and alerts. The tool has a wide range of feature sets and even has the ability to track fixed business assets such as fleet vehicles and office equipment like tables, chairs etc. It really is the Swiss army knife of tools, limited only by your imagination. I was also impressed with some ideas i considered to be useful to my situation and the team at Xassets were easy to work with to implement these.

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### "Outstanding product and extremely customizable" — 5.0/5

> **Scott** | *17 May 2024* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: Whenever I talk to my rep about a new request or "is it possible to" question the answer has always been "sure, we can do that".  Always is a strong word and used intentionally because I've yet to throw something at xAssets that it's not able to handle.  Parent/child relationships, automated maintenance emails, deploying from stack type records... it's all there.
> 
> **Cons**: Picking something I don't like about xAssets is difficult but if pushed I would say that the level of potential to do almost anything leads to some very daunting setup procedures.  The normal day to day interaction with the tool is simple - the end users will take to it very quickly.  However, if you want to set up some new functionality that involves customization then you'll likely need to engage support.  The good news is that support is incredible.  They're highly responsive, easy to communicated with and understand, and willing to go above and beyond regularly.
> 
> Overall experience has been wonderful.  As mentioned, I've never come up with something that I want to have done or a problem I need solved that xAssets can't help with.  Support is great, cost to value received is great, and we're very happy with the product and it's capabilities.

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### "Aus - LiveBetter" — 5.0/5

> **David** | *8 May 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: Asset tracking, Intune integration, very customizable
> 
> **Cons**: Not sure there is any.
> 
> Very very happy with this product, XA team was very helpful and knowledgeable. Good communicators. Product very easy to install, setup and use.

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### "A Game Changer: Xasset Delivers Customized Asset Management Bliss\!" — 4.0/5

> **Verified Reviewer** | *30 April 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The Xasset team worked closely with us every step of the way, ensuring the customization met our exact requirements.  With their strong technical expertise, they recommended more accurate solutions for us to achieve our goal.
Needless to mention their outstanding support\!
> 
> **Cons**: Everything was great\!  They did everything within the software capability.

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### "xAssets - Asset Management Tool" — 5.0/5

> **Naveen** | *22 January 2020* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: We have been using xAssets 7.0 since 2017 for our Hardware and Software Inventory, It is Simple, Secure and Integrates well with our SCCM and Active Directory.
It discovers not only desktops \& Servers but other assets like phones, Turrets, Printers, Switches etc.
Also we can create and edit custom reports easily.
> 
> **Cons**: We would like to setup a rule to delete the decommissioned Assets after a period of 30-60 days which xAssets does not support the feature,Hopefully they work on this to add in their future versions.
> 
> Our first priority was to integrate the tool with SCCM and Active Directory and get the same number of Desktops \& Servers in the Report and xAssets was successfully completed that in our Test lab, hence we decided to buy this software.

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## Links

- [View on GetApp](https://www.getapp.ae/software/1973163/xassets-it-asset-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/xassets-it-asset-management/> |
| en-AE | <https://www.getapp.ae/software/1973163/xassets-it-asset-management> |
| en-AU | <https://www.getapp.com.au/software/1973163/xassets-it-asset-management> |
| en-CA | <https://www.getapp.ca/software/1973163/xassets-it-asset-management> |
| en-GB | <https://www.getapp.co.uk/software/1973163/xassets-it-asset-management> |
| en-IE | <https://www.getapp.ie/software/1973163/xassets-it-asset-management> |
| en-NZ | <https://www.getapp.co.nz/software/1973163/xassets-it-asset-management> |
| en-SG | <https://www.getapp.sg/software/1973163/xassets-it-asset-management> |
| en-ZA | <https://www.getapp.za.com/software/1973163/xassets-it-asset-management> |
| fr | <https://www.getapp.fr/software/1973163/xassets-it-asset-management> |
| fr-BE | <https://fr.getapp.be/software/1973163/xassets-it-asset-management> |
| fr-CA | <https://fr.getapp.ca/software/1973163/xassets-it-asset-management> |

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