Mode

4.6 (89)
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Cloud-based BI tool for data analysis and visualization

About Mode

Mode is a cloud-based software that helps enterprises leverage business intelligence (BI) tools to extract data from multiple sources and process and analyze it for reporting purposes. Administrators can use the dashboard to apply custom formulas across query results, configure staff access permissions, and visualize collected data in the form of charts or pivot tables.

Mode provides a built-in data engine, Helix, which enables businesses to use an SQL editor, drag-and-drop charts, and Python and R notebooks to build custom visualizations. Developers can embed white-label analytics into applications and define parameters for managing database loads. It also lets users access previous versions of queries, automatically update generated reports, and share them with colleagues through Slack or email.

Mode offers an API, which allows enterprises to integrate the platform with several data warehouses and third-party applications such as Amazon Athena, Databricks, Impala, MemSQL, Fivetran, Permutive, Oracle, ETLeap, XPlenty, and more. The software is designed for businesses in the finance, healthcare, food, media, and retail industries.


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Mode

4.6 (89)
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$2,000.00
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Features

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Integrations

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Ease of Use

4.4 (89)
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Value for Money

4.5 (89)
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Customer Service

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Reviews

Overall rating

4.6 /5
(89)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.6/5

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Showing 5 reviews of 89
Aaron
Aaron
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Love the Python Support

Reviewed on 07/04/2019

Pros

I love the Python support out-of-the-box, and that you don’t have to pay extra for it (like some other companies).

Cons

It was not easy enough for us to hide implementation details from our users. Everyone was able to view the raw SQL statements and infer our database schema from there.

Mohamed
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing Experience

Reviewed on 06/11/2022

The whole thing is amazing when it comes to using Mode with all available features, I'm using a lot...

The whole thing is amazing when it comes to using Mode with all available features, I'm using a lot of things because of my job duties, I create dashboards, and update the daily, weekly, and monthly reports with one click to refresh the queries.

Pros

It is the easiest way to create or update dashboards and let the employees know the update once it happened to be communicated with the customers, also very smooth and easy to integrate with any database to get the required data for visualization.

Cons

Sometimes, especially when using low internet speed connections the pages take so much time to load and this might some issues for the users, I recommend creating a special view "lowered web version" for such internet speed.

Laural
Overall rating
  • Industry: Insurance Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

experience as a user

Reviewed on 19/12/2019

Overall mode helps me perform my daily duties with efficiency however the glitches and slow running...

Overall mode helps me perform my daily duties with efficiency however the glitches and slow running can cause downtime

Pros

relatively easy to use to run a report and export the report

Cons

the glitches, the freezing, the delay in running the report sometimes so I have to refresh it

Alexander
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great for sharing data

Reviewed on 16/12/2019

Mode has improved a LOT since we first began using it in the spring of 2019. The notebook interface...

Mode has improved a LOT since we first began using it in the spring of 2019. The notebook interface is much faster and more stable (it could still be snappier and closer to 'native', but it's much much better), and the plotting abilities are much more flexible and nice to look at. Big props to the mode team for integrating so many useful features and improvements!

Pros

Mode has made it much faster to write + share small dashboards for internal consumption. My team gets a lot of random last-minute inbound requests for analytics regarding different parts of our research program, and Mode really makes it easy to make that data available and re-generable for the leadership teams who make those requests.

Cons

Some analytics, like almost-automatic chart and table generation using SQL queries, are streamlined in a way I find confusing and hard to use. I find that I have to structure my SQL query in such a way that data comes out just right for mode to display/plot the way I want. SQL is designed for database manipulation and is not great for manipulating data. If the purpose of directly plotting SQL results is to bypass the python notebook toolchain, it would be nice if there were slightly more configuration tools for data resulting from SQL to help customize plots/chart display.

I would also like the ability to share charts that automatically run on a set time schedule; I find that I frequently share dashboards with supervisors who are perhaps less tech savvy and who inadvertently look at outdated runs of notebooks. Mode *does* indicate that notebook runs are outdated, but it would be nice to be able to push this a step further and have a static link to a dashboard/notebook that re-runs automatically every 30 minutes in the background.

Joseph
Overall rating
  • Industry: Computer Hardware
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Mode was a game changer for us, but some aspects remain hard to use

Reviewed on 16/12/2019

Pros

The tight integration of Mode's SQL editor and python notebooks really brought new functionality to our team. I personally hadn't used SQL queries before attempting to write them in Mode, and the editor made it easy to learn. Suddenly, not only did our company have a single, centralized source of truth for jupyter notebooks that had previously been continually passed around in private messages, but we also had a clearer and simpler way to populate those notebooks with data from multiple databases. It was a a game changer.

Cons

Speed of editing is really my only complaint. I write any python notebook functionality outside of Mode and just copy and paste the cells I need to avoid having to write new code within the hosted notebook and deal with the slow refresh rates. This is just an inconvenience though, not a deal breaker. And its definitely seemed to have improved since a year ago.
Another complaint is that the dashboard layout editor doesn't feel as intuitive as the rest of the Mode platform. It is specifically often difficult to get the intended result when resizing things relative to each other without iteratively adjusting window sizes in the dashboard editor and actual notebook output.

Showing 5 reviews of 89 Read all reviews

Mode FAQs

Below are some frequently asked questions for Mode.

Mode offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Mode offers a free Studio plan with basic features, as well as Business and Enterprise plans. Contact Mode Analytics for more information on pricing.

Mode has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Mode supports the following languages:

English

Mode supports the following devices:

Mode integrates with the following applications:

Amazon Aurora, Amplitude, Etleap, Fivetran, Heap, Hive, Integrate.io, MariaDB, Microsoft Azure, MySQL, Segment, Slack, Snowplow BDP, WordPress

Mode offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

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