--- description: Detailed reviews on RxWorks based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare RxWorks with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RxWorks Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [RxWorks](/software/2000875/rxworks) # RxWorks Canonical: https://www.getapp.ae/software/2000875/rxworks Page: 1 / 3\ Next: [Next page](https://www.getapp.ae/software/2000875/rxworks?page=2) > RxWorks is one of the world's leading practice management solutions for veterinary practices. It offers tools for streamlining practice operations, managing patients, creating custom treatment plans, monitoring practice performance, communicating with clients, managing insurance claims, and more. > > Verdict: Rated **4.3/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 51 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Covetrus Software Services - **Location**: Portland, US - **Founded**: 1988 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Hong Kong SAR China, Ireland, Malaysia, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom ## Features - API - Accounting Software - Activity Dashboard - Alerts/Notifications - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - Customer Database - Data Import/Export - Document Management Software - Document Storage - Electronic Payments - Email Reminders - Imaging and X-rays - Inventory Management Software - Invoice Management ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Veterinary Software](https://www.getapp.ae/directory/77/veterinary/software) ## Alternatives 1. [DaySmart Vet](https://www.getapp.ae/software/2046656/daysmart-vet) — 4.6/5 (283 reviews) 2. [Instinct Science](https://www.getapp.ae/software/2066226/instinct-emr) — 4.9/5 (234 reviews) 3. [Covetrus Pulse](https://www.getapp.ae/software/106227/evetpractice) — 4.0/5 (542 reviews) 4. [Shepherd](https://www.getapp.ae/software/2033055/shepherd) — 4.7/5 (87 reviews) 5. [ezyVet](https://www.getapp.ae/software/103877/ezyvet) — 4.6/5 (276 reviews) ## Reviews ### "Very satisfied" — 4.0/5 > **Sally** | *16 July 2020* | Veterinary Software | Recommendation rating: 7.0/10 > > **Pros**: I like how easy the program is to use and that you do not have multiple windows at one time. It is easy to train staff and navigate if you are a first time user. > > **Cons**: The reminder system could use some improvement but the support team are always there to assist us in whatever we may need. > > Overall I am very satisfied with RxWorks, if the reminder system could be improved it would be flawless. ----- ### "RxWorks Cloud" — 4.0/5 > **Justin** | *20 January 2020* | Veterinary Software | Recommendation rating: 7.0/10 > > **Pros**: Ease of use, compatability with third party companies > > **Cons**: Dated, Connection via Citrix, data mining is clunky > > Overall, a well known and trsuted software that has lead the way in veterinary practice management systems. Does really need some tweaks to modernise and allow more connectivity and versatility ----- ### "Could be so much better, but software development is glacially slow and not very responsive" — 3.0/5 > **Jen** | *26 January 2014* > > Pros: Has complete package for accounting, and medical record information. We have been able to work around the software for years, but I am completely tired of waiting for improvements that seems totally do-able, logical and easy. The accounting folks do not hate the software, and the reason it was selected for our hospital in 2005 was the accounting capabilities in comparison to the other software available at the time. Cons: 1. Server uses outdated software and upgrades are extremely limited and slow. Also, running Internet explorer and MS word (which is how the dismissal letters are written) within the server is glacially slow. 2. No interface that is compatible with tablets or smart phones (can access server; however, font is microscopic - less than 8 font sized. 3. No interface with Google or other calendars so that veterinarians can export their calendars to their phones. 4. Cumbersome interface, non-intuitive, inefficient. 5. Difficult to import photos etc. 6. Does not interface to digitally import laboratory printouts into electronic record - scans are attached in lieu of having the lab data within the software. Also should have ability to graph/look at results over time 7. No spell check in medical record entry area - seriously bad\! 8. Must open each patient file separately, and cannot keep files open for the day or week while the patient is in the hospital 9. Estimate making is not efficient 10. Ideally, software should recognize the veterinarian when they log in, and open all the current cases so that they are at their fingertips - does not do this. Or admissions personnel, and open all the day's admissions. 11. can only have 6 or so patient files open at the same time - bums me out EVERY DAY. 12. Program opens in a Task Panel that is never where the clinician wants to go, then 2-3 clicks later you can finally get to the appointment schedule. This is extremely annoying. All of the suggestions and more have been sent down to them on a regular basis over the 7+ years we have used RxWorks. Very little has changed. We were so excited that they finally enabled spell check within the MS Word program on their server, allowing at least the dismissal letters to have some spell check, but really in this day and age, how does it not have spell check in place. Every other program I use (we are talking 20 different types of software I use in my academic life) has spell check. Even this entry is getting spell checked for me. ----- ### "Rx Works works\!" — 4.0/5 > **Lucy** | *12 October 2016* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: I like the layout and automatic features such as automated message manager and reminders. The customer support is very good and everyone I speak to is polite and helpful. > > **Cons**: It is expensive compared to other PMS on the market and replacement hardware costs a lot from Rx works. They are resistant to make changes that the end user would find useful e.g. viscious dog warnings, integrated phone systems... > > Rx works provides everything you need for managing your practice. There are loads of nice features and probably many I haven't made use of yet\! The customer support is excellent and you can always speak to an actual person if you come across a problem or query that needs resolving quickly. It is an expensive system and takes a while to learn all the different components. However, I've been very happy with it and look forward to seeing what they offer for the future. ----- ### "RX Works... live up to its name" — 5.0/5 > **Alan** | *22 January 2020* | Veterinary Software | Recommendation rating: 8.0/10 > > **Pros**: The software does everything we could ask of it from a clinical point of view. Its intergration with IDEXX and our Supplier is great . > > **Cons**: Definitely time for an overhaul of its client communications functionality to make our emails look better and be smarter. This is something that I dont want to pay third parties to do when it is nearly there inside Rx. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ae/software/2000875/rxworks?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2000875/rxworks) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | nl | | | nl-BE | | ----- ## Structured Data