---
description: Detailed reviews on 800.com based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare 800.com with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 800.com Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [800.com](/software/2008915/800-com)

# 800.com

Canonical: https://www.getapp.ae/software/2008915/800-com

Page: 1 / 14\
Next: [Next page](https://www.getapp.ae/software/2008915/800-com?page=2)

> 800.com is the AI-powered business phone and call intelligence platform trusted by 45,000+ companies. Get a toll-free, local, or vanity number in minutes, with AI agents that answer 24/7, call tracking that proves ad ROI, and AI summaries on every call. From $19/mo, no contracts.
> 
> Verdict: Rated **4.7/5** by 330 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of 800.com

\*\*Never miss a revenue call.\*\* 800 AI Agents pick up every call 24/7 — qualifying leads, answering FAQs, and booking appointments on Google Calendar or Calendly while you're with a customer or off the clock. Pair that with sequential, simultaneous, and time-of-day call forwarding so live calls always reach the right person, on any device.

\*\*Turn every call into actionable insight.\*\* 800 Intelligence automatically summarizes every conversation, scores calls against your custom sales criteria, recommends next steps that flow into your CRM, and lets you query your call history in plain English with Ask AI ("Which deals brought up pricing this week?"). Sales coaching, QA, and pipeline review without rewinding hour-long recordings.

\*\*Prove which marketing actually works.\*\* Assign unique tracking numbers to every campaign, channel, and landing page, and use Dynamic Number Insertion to attribute calls down to the keyword. Two-way data sync with Google Ads, Meta, Microsoft Ads, GA4, and Looker Studio means you finally know which dollar of ad spend drove the call — and which to cut.

\*\*Look and sound professional from day one.\*\* Choose a toll-free, local, or premium vanity number from a marketplace of memorable patterns, or port your existing number for free. Every plan includes business greetings, voicemail-to-email transcription, business texting, and a dedicated line that keeps your personal cell out of customer hands.

\*\*One platform instead of five.\*\* Replace your VoIP provider, call tracking tool, AI receptionist, and SMS marketing platform with a single subscription. Native integrations with HubSpot, Salesforce, GoHighLevel, ServiceTitan, Zapier, Slack, and a full API/webhook surface fit it into whatever stack you already run.

\*\*Built to scale from solo to enterprise.\*\* Plans start at $19/month for solo operators (Startup), step up to $49 for small teams (Small Business), and reach $99 for unlimited users with full agency-grade features (Unlimited). No long-term contracts, no setup fees, free number porting, and a 30-day money-back guarantee on every plan.

\*\*Vertical-tuned for the businesses that live on the phone.\*\* Industry packaging for automotive dealers (ASC-certified integrations, sales/service routing), home service companies (crew SMS, on-site call handling), healthcare providers (after-hours patient routing, on-call escalation), law firms (lead qualification, attorney-client confidentiality), real estate agents (Zillow/yard-sign attribution), and marketing agencies (white-label reporting, multi-client dashboards).

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 330 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 800.com
- **Location**: Longboat Key, US

## Commercial Context

- **Starting Price**: $149.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 800.com is available across 3 pricing tiers, details of which are outlined below –
Pro – Includes 5 toll-free numbers
•	Monthly - $239/month
•	Yearly - $199/month (billed annually)
Unlimited – Includes 1 toll-free number
•	Monthly - $59/month
•	Yearly - $49/month (billed annually)
Personal – Includes 1 toll-free number
•	Monthly - $23/month
•	Yearly - $19/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Alerts/Notifications
- Archiving & Retention
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scoring
- Call Screening
- Call Scripting
- Call Tracking Metrics
- Call Tracking Software
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Call Tracking Software](https://www.getapp.ae/directory/749/call-tracking/software)

## Related Categories

- [Call Tracking Software](https://www.getapp.ae/directory/749/call-tracking/software)
- [VoIP Software](https://www.getapp.ae/directory/107/voip/software)
- [Business Phone Systems](https://www.getapp.ae/directory/1099/business-phone-systems/software)
- [Call Recording Software](https://www.getapp.ae/directory/935/call-recording/software)

## Alternatives

1. [Ringover](https://www.getapp.ae/software/117547/ringover) — 4.7/5 (871 reviews)
2. [Nextiva](https://www.getapp.ae/software/91289/nextiva) — 4.6/5 (916 reviews)
3. [RingEX](https://www.getapp.ae/software/105173/ringcentral-mvp) — 4.2/5 (1203 reviews)
4. [3CX](https://www.getapp.ae/software/103409/3cx) — 4.4/5 (465 reviews)
5. [Zoom Phone](https://www.getapp.ae/software/2069748/zoom-phone) — 4.5/5 (244 reviews)

## Reviews

### "A Happy Customer" — 5.0/5

> **Emmanuel** | *27 October 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and the flexibility of the dashboard. Requesting new numbers and configuration is simple. Anyone can do it.
> 
> **Cons**: So far nothing to complain about. I am receiving all my calls and I am able to review in my console.
> 
> It’s helped me create a true separation for my business and private calls. And also track calls and customer engagement.

-----

### "Wonderful experience" — 4.0/5

> **Melissa** | *24 November 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Great value, ease of use, wonderful customer care. It is easy to set up to ensure I never miss a call.
> 
> **Cons**: The website was a bit difficult to get used to. I had a hard time understanding how to set up the phone calls/forwarding/messages, but I requested a phone call and received excellent support.
> 
> I had a wonderful experience especially when I needed specific assistance. Anytime I requested help it was top notch.

-----

### "Fast easy smooth" — 5.0/5

> **Chris** | *15 May 2026* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: It was so easy to search and checkout of website. It made process smooth and enjoyable to do for future number purchases.
> 
> **Cons**: I did not have any bad experiences with this website so i would not comment on this issue unless i did not in the future
> 
> Fast, easy and smooth. It was so easy to search and checkout of website. It made process smooth and enjoyable to do for future number purchases.

-----

### "Great value is for sure" — 3.0/5

> **David** | *24 September 2025* | Telecommunications | Recommendation rating: 7.0/10
> 
> **Pros**: Call management is great and i like the orginazation, the learning curve isn't hard to deal with. and very easy to work with.
> 
> **Cons**: the one prime issue we have now is the messaging and texting. even with the approval the old rejected one i still in the way and the client support is very slow and never picked up phone during working hours after multiple call attempts.
> 
> everything over is ok i mean the features are nice and value is good, compared to others we have used this is great, for us we just have a issue with not being able to send out message even after being approved

-----

### "Simple, Professional Business Phone Solution" — 5.0/5

> **Donald** | *9 March 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Simple, Easy-to-Use Platform ⚙️
The thing I love most is how easy it is to set up and manage. The system is intuitive and quick to start using.
Setup takes only minutes.
Everything is controlled from a simple web dashboard.
> 
> **Cons**: Integration Options Are Still Limited 🔗
Compared with some modern communication platforms, CRM and automation integrations are still limited or in early stages.
For businesses that rely heavily on automation, that can feel restrictive.
> 
> The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a single dashboard. These tools make it easier to track calls and manage communication with customers without needing a complicated phone system.
Another positive part of the experience is the professional image it creates for businesses. 
That said, it has a few limitations, such as fewer advanced integrations or automation features compared to larger VoIP systems, though the simplicity is really a benefit for smaller company like mine.

-----

Page: 1 / 14\
Next: [Next page](https://www.getapp.ae/software/2008915/800-com?page=2)

## Links

- [View on GetApp](https://www.getapp.ae/software/2008915/800-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/800-com/> |
| en-AE | <https://www.getapp.ae/software/2008915/800-com> |
| en-AU | <https://www.getapp.com.au/software/2008915/800-com> |
| en-CA | <https://www.getapp.ca/software/2008915/800-com> |
| en-GB | <https://www.getapp.co.uk/software/2008915/800-com> |
| en-IE | <https://www.getapp.ie/software/2008915/800-com> |
| en-NZ | <https://www.getapp.co.nz/software/2008915/800-com> |
| en-SG | <https://www.getapp.sg/software/2008915/800-com> |
| en-ZA | <https://www.getapp.za.com/software/2008915/800-com> |
| fr | <https://www.getapp.fr/software/2008915/800-com> |
| fr-BE | <https://fr.getapp.be/software/2008915/800-com> |
| fr-CA | <https://fr.getapp.ca/software/2008915/800-com> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare, and Evaluate small business software. GetApp UAE has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.ae","url":"https://www.getapp.ae/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ae/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top of every recorded call to deliver AI summaries, custom call scoring against your sales criteria, recommended next steps that auto-update your CRM, and Ask AI natural-language search across every conversation (\"Which calls mentioned pricing concerns?\").\n\nFor marketing teams and agencies, 800.com closes the loop on ad spend. Assign a unique tracking number to every channel, use Dynamic Number Insertion to swap numbers on your website by traffic source, and attribute every call back to the exact ad, keyword, or campaign that drove it. Native integrations with Google Ads, Meta, Microsoft Ads, GA4, Looker Studio, HubSpot, Salesforce, GoHighLevel, ServiceTitan, Zapier, and more keep the data flowing both ways. Agencies get white-label reporting and multi-client management from a single login.\n\n800.com is purpose-built for the verticals that live and die by the phone — automotive dealers (with ASC-certified integrations), home service companies, healthcare providers, law firms, real estate agents, and the agencies that serve them. Plans start at $19/month with no long-term contract and a 30-day money-back guarantee.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/970311bb-5b59-484d-85ca-f89bb4c9d19e.png","url":"https://www.getapp.ae/software/2008915/800-com","@id":"https://www.getapp.ae/software/2008915/800-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":330},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ae/software/2008915/800-com#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/749/call-tracking/software","@type":"ListItem"},{"name":"800.com","position":3,"item":"/software/2008915/800-com","@type":"ListItem"}]}]}
</script>