--- description: Detailed reviews on WhatsApp based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare WhatsApp with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.ae/software/2035411/whatsapp Page: 1 / 656\ Next: [Next page](https://www.getapp.ae/software/2035411/whatsapp?page=2) > WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more. > > Verdict: Rated **4.7/5** by 16375 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 16375 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: WhatsApp - **Location**: Menlo Park, US ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: WhatsApp is available free of cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - @mentions - API - Activity Dashboard - Alerts/Notifications - Audio Calls - Autoresponders - Batch Communications - CRM Software - Canned Responses - Chat/Messaging - Collaboration Tools - File Sharing Software - Interaction Tracking - Mobile Access - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalization and Behavioral Targeting Software - Project Management Software - Real-Time Chat ## Integrations (13 total) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.getapp.ae/directory/1139/customer-communications-management/software) - [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software) - [Team Communication Software](https://www.getapp.ae/directory/1257/team-communication/software) ## Alternatives 1. [Zoho Desk](https://www.getapp.ae/software/10036/zoho-desk) — 4.5/5 (2213 reviews) 2. [Slack](https://www.getapp.ae/software/91563/slack) — 4.7/5 (24118 reviews) 3. [LiveChat](https://www.getapp.ae/software/8385/livechat) — 4.6/5 (1724 reviews) 4. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1787 reviews) 5. [Text Request](https://www.getapp.ae/software/2051851/text-request) — 4.6/5 (1193 reviews) ## Reviews ### "Great for keeping in contact with friends." — 5.0/5 > **Parker** | *24 April 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: What I like most about WhatsApp is how simple and fast it is. Messages are sent instantly, voice notes are super handy, and group chats make it easy to keep everyone in the loop. It just works without making you jump through a bunch of hoops. > > **Cons**: The biggest downside for me is that it relies heavily on your phone number, which isn’t always ideal. Sometimes media quality gets compressed too much, and switching phones or backing things up can feel a bit clunky depending on your setup. > > Overall, WhatsApp has been a reliable, everyday communication tool for me. It’s quick, convenient, and great for staying connected with friends, family, and groups. Even with a few quirks, it’s still one of the apps I use the most without thinking twice. ----- ### "Whatsapp review" — 5.0/5 > **Rebecca** | *27 April 2026* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: What I like most about WhatsApp is how simple and reliable it is for staying connected. The app is easy to use, messages send quickly, and calls are clear whether you’re messaging locally or internationally. I also appreciate features like group chats, voice messaging, and file sharing, which make both personal and business communication convenient. The end-to-end encryption adds peace of mind, knowing conversations are secure. Overall, it’s a fast, user-friendly app that makes communication effortless. > > **Cons**: What I like least about WhatsApp is that it can sometimes feel overwhelming with constant notifications, especially in active group chats. Media files and photos can also take up storage space quickly if settings aren’t managed carefully. Additionally, transferring chat history between devices isn’t always as seamless as it could be. While it’s a very convenient messaging app overall, improving storage management and notification controls would make the experience even better. > > Overall, my experience with WhatsApp has been very positive. It’s a dependable and user-friendly app that makes staying in touch simple, whether through text, voice calls, or video chats. The ability to communicate instantly with individuals or groups—both locally and internationally—is incredibly convenient. While there are minor drawbacks like storage use and frequent notifications, the reliability, security, and ease of use make it a great communication tool for everyday personal and business use. ----- ### "I only use Whatsapp when I need to but would avoid if I can" — 3.0/5 > **Verified Reviewer** | *25 September 2025* | Arts & Crafts | Recommendation rating: 3.0/10 > > **Pros**: Easy to add friends/people, just need to add via phone number. You can also create subgroups into main groups. > > **Cons**: Probably because you add via phone number, you can sometimes get spam calls on whatsapp. Also feels more intrusive and less professional when adding via phone number. Media files take up a lot of space on the phone, you need to download any images or videos in order to view them on whatsapp. > > Overall, I don't enjoy using whatsapp much. Feels like the more I use it, the more spam calls and messages I get on the app. I also get random images and videos that others send via the whatsapp group downloaded into my phone which I need to delete after. ----- ### "Great communication tool" — 5.0/5 > **Sadie** | *16 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and set up. Love the search tool. It makes it easy to go back and find the communication you are looking for > > **Cons**: Buried messages. When one of our offices adds to many messages it can be a challenge to see the thread of communications that relate to a particular topic > > We use it every day and have several different chats for different projects and groups. It helps us all stay informed and up to speed in the moment ----- ### "Reliable, Easy, and Widely Connected" — 5.0/5 > **Verified Reviewer** | *8 April 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: I really appreciate how easy WhatsApp makes it to stay connected with people anywhere in the world. The app is simple to use, offers free messaging and calls, and supports group chats that make coordinating with friends, family, or colleagues effortless. End-to-end encryption gives me confidence that my conversations are private, and since almost everyone I know uses it, I never have to worry about compatibility. > > **Cons**: While WhatsApp is excellent for everyday communication, I find that it can be frustrating when large files or documents need to be shared, since the size limits are restrictive. > > WhatsApp has been a reliable and convenient tool for staying connected with friends, family, and colleagues. Its intuitive interface makes communication effortless, whether through text, voice, or video calls. I appreciate the strong privacy features like end-to-end encryption, and the fact that it’s widely adopted means I can reach almost anyone without needing multiple apps. ----- Page: 1 / 656\ Next: [Next page](https://www.getapp.ae/software/2035411/whatsapp?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2035411/whatsapp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data