---
description: Detailed reviews on SurePoint Practice Pro based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare SurePoint Practice Pro with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurePoint Practice Pro Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/120/law-practice-management/software) > [SurePoint Practice Pro](/software/2039815/zencase)

# SurePoint Practice Pro

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> SurePoint Practice Pro is modern practice management software for any size law firm, streamlining matters, documents, billing, and productivity with automation, AI-powered time capture, and centralized collaboration.
> 
> Verdict: Rated **4.5/5** by 31 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SurePoint Practice Pro

SurePoint Practice Pro empowers firms to: &#10;&#10;Streamline matter management: Centralize case information, documents, tasks, communications, and deadlines in one intuitive cloud platform.&#10;&#10;Boost attorney productivity: Capture time effortlessly, automate workflows, and access matter details securely from anywhere.&#10;&#10;Reduce administrative burdens: Eliminate duplicate entries and manual processes with integrated timekeeping, billing, and case management.&#10;&#10;Strengthen firm-wide collaboration: Connect attorneys, staff, and leaders with shared access to matter data and activity.&#10;&#10;Increase billing accuracy and speed: Capture more time, reduce errors, and accelerate invoicing with integrated workflows.&#10;&#10;Gain visibility into performance: Deliver real-time insights into productivity, workload, deadlines, and financial activity.&#10;&#10;Enhance client service: Empower attorneys with fast, matter-centric access to information for responsive client communication.&#10;&#10;Simplify document management: Store, search, and organize documents securely with versioning and automated workflows.&#10;&#10;Improve compliance and risk management: Track deadlines, automate tasks, and ensure consistent data capture across matters.&#10;&#10;Scale with confidence: Cloud-based architecture grows with your firm—whether boutique, mid-sized, or multi-office.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 31 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SurePoint Technologies
- **Location**: Cincinnati, US
- **Founded**: 1976

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: SurePoint Practice Pro is offered as a cloud-based SaaS platform with subscription pricing based on firm size and selected features. Contact us for a quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Software
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Rate Management
- CRM Software
- Calendar Management
- Case Management Software
- Case Notes
- Client Management
- Client Portal
- Communication Management
- Conflict Management
- Contact Database
- Contact Management Software

## Integrations (8 total)

- Box
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- NetDocuments
- OneDrive
- QuickBooks Online

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Law Practice Management Software](https://www.getapp.ae/directory/120/law-practice-management/software)

## Related Categories

- [Law Practice Management Software](https://www.getapp.ae/directory/120/law-practice-management/software)
- [Legal Case Management Software](https://www.getapp.ae/directory/124/legal-case-management/software)
- [Knowledge Management Software](https://www.getapp.ae/directory/257/knowledge-management/software)
- [Document Management Software](https://www.getapp.ae/directory/284/document-management/software)
- [Conflict Checking Software](https://www.getapp.ae/directory/1197/conflict-checking/software)

## Alternatives

1. [Clio](https://www.getapp.ae/software/91415/clio) — 4.7/5 (1691 reviews)
2. [LEAP](https://www.getapp.ae/software/104595/leap) — 4.2/5 (529 reviews)
3. [8am MyCase](https://www.getapp.ae/software/91266/mycase) — 4.6/5 (784 reviews)
4. [Smokeball](https://www.getapp.ae/software/104317/smokeball) — 4.8/5 (356 reviews)
5. [Litify](https://www.getapp.ae/software/120287/litify) — 4.4/5 (138 reviews)

## Reviews

### "Review" — 5.0/5

> **Stacey** | *16 August 2022* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, great task management and easy use of filters and sorting
> 
> **Cons**: Merging and creating documents are always an issue

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### "Thoughts of a Zencase User" — 5.0/5

> **Don** | *3 August 2022* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like it all, especially the ZenKM feature.
> 
> **Cons**: It would be nice to have Outlook integration
> 
> I appreciate having an end-to-end SaaS solution to manage my practice

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### "Convenient and Useful" — 4.0/5

> **Cathy** | *4 March 2024* | Law Practice | Recommendation rating: 6.0/10
> 
> **Pros**: Zencase is a convenient and modern way of inputting time. By far, the best feature is the ability to input time without needing to be connected to a remote server.
> 
> **Cons**: I wish there were an ability to pre-set some of the most used features for time entries, including setting matters to default as billable. That would be a great tip\!

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### "Best Legal Practice Software" — 5.0/5

> **Matthew** | *3 August 2022* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: It fully integrates all aspects of my practice and I can run reports on everything.
> 
> **Cons**: I was not sure how to use certain features.
> 
> Excellent.

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### "Very User Friendly" — 5.0/5

> **Roxie** | *5 March 2024* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very user friendly\! Great way to manage time, expenses and invoicing.
> 
> **Cons**: We do not use an integrated document management and I think that would be beneficial for me\!

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## Links

- [View on GetApp](https://www.getapp.ae/software/2039815/zencase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/legal-law-software/a/zencase/> |
| en-AE | <https://www.getapp.ae/software/2039815/zencase> |
| en-AU | <https://www.getapp.com.au/software/2039815/zencase> |
| en-CA | <https://www.getapp.ca/software/2039815/zencase> |
| en-GB | <https://www.getapp.co.uk/software/2039815/zencase> |
| en-IE | <https://www.getapp.ie/software/2039815/zencase> |
| en-NZ | <https://www.getapp.co.nz/software/2039815/zencase> |
| en-SG | <https://www.getapp.sg/software/2039815/zencase> |
| en-ZA | <https://www.getapp.za.com/software/2039815/zencase> |

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