---
description: Detailed reviews on MaxContact based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare MaxContact with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MaxContact Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [MaxContact](/software/2039855/maxcontact)

# MaxContact

Canonical: https://www.getapp.ae/software/2039855/maxcontact

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> MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.
> 
> Verdict: Rated **4.7/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of MaxContact

MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 33 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: MaxContact
- **Founded**: 2013

## Commercial Context

- **Starting Price**: £80.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact MaxContact directly for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: South Africa, United Kingdom

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Audio Capture
- Auto-Dialer
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Automatic Transcription
- Blended Call Center
- Budgeting/Forecasting
- CRM Software
- Call Center Management
- Call Disposition
- Call List Management

## Integrations (9 total)

- Cisco AnyConnect
- Dynamics 365
- HubSpot CRM
- Salesforce Platform
- Worldpay for Enterprise
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho CRM Plus

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Workforce Management Software](https://www.getapp.ae/directory/267/workforce-management/software)

## Related Categories

- [Workforce Management Software](https://www.getapp.ae/directory/267/workforce-management/software)
- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)
- [IVR Software](https://www.getapp.ae/directory/289/ivr/software)
- [Contact Center Software](https://www.getapp.ae/directory/593/contact-center/software)
- [Predictive Dialer Software](https://www.getapp.ae/directory/849/predictive-dialer/software)

## Alternatives

1. [Ringover](https://www.getapp.ae/software/117547/ringover) — 4.7/5 (871 reviews)
2. [Convoso](https://www.getapp.ae/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.getapp.ae/software/104279/chasedata) — 4.8/5 (324 reviews)
4. [Readymode](https://www.getapp.ae/software/107701/xencall) — 4.6/5 (142 reviews)
5. [LiveAgent](https://www.getapp.ae/software/91301/liveagent) — 4.7/5 (1781 reviews)

## Reviews

### "Max Contact Dialler" — 5.0/5

> **Paul** | *29 February 2024* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: We have used Max Contact now for the last 7 years and the ease of use and support provided is first class. Out account manager Nigel is always readily available if ever needed. Support staff provide a first class service on getting a quick turnaround on getting a resolution on any concerns. Would highly recommend.
> 
> **Cons**: The ease of use and overall layout - really users friendly to operate.
> 
> All in all 10 out of 10 - first class service.

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### "Great Product, Excelent support team,Easy to use." — 5.0/5

> **Nicola** | *21 January 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: it is really easy to self manage, this has not been built for IT wiz Kids , its for real contact center /sales  managers.  great support team, very responsive and they understand how business critical their software is and that response time is a of utmost importance, you also have access to a account manager who again is really responsive.
> 
> **Cons**: Not many the Max Contact development team are always adding new features and services to their system.
> 
> All positive\! I am really happy with the service and the software, it really is value for money , we looked at a few other companies when we first on boarded Max Contact , but they had a lot more features and looked a lot less clunky than other bands , however as a price point they  very evenly matched with their competitors.

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### "Review of MaxContact" — 4.0/5

> **Adam** | *2 May 2024* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to use, flexible and able to work with our internal product
> 
> **Cons**: The user interface needs to be redesigned. The functionality is great but the overall design looks a bit dated.

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### "APJ Solicitors - Max Contact" — 5.0/5

> **Ryan** | *22 January 2021* | Legal Services | Recommendation rating: 8.0/10
> 
> **Pros**: Unbelievable user interface which is up there with the easiest products to navigate around\! Very good management portal with accessibility to make tweaks and changes tot he system. Never had 1 single issue with phone lines which is exactly what you want when having an automatic dialler.
> 
> **Cons**: Only con i would say is reporting, you have the base level reports within the systems and its very limited to what you can create yourself without paying for an extending version.

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### "Easy to Use and when not support is there" — 5.0/5

> **paul** | *29 February 2024* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: It can be easy to use and you can create a report or dashboard even if it doesn't exist to make you job easier without struggling. If you cannot do something then support is there to assist and record and play back till you get it
> 
> **Cons**: Sometime it can be drawn out when only a couple of clicks can be done for same resolution
> 
> Good, learnt lots about it and find the report i need when i need it and managed to see real time results to help with this

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## Links

- [View on GetApp](https://www.getapp.ae/software/2039855/maxcontact)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/maxcontact/> |
| en-AE | <https://www.getapp.ae/software/2039855/maxcontact> |
| en-AU | <https://www.getapp.com.au/software/2039855/maxcontact> |
| en-CA | <https://www.getapp.ca/software/2039855/maxcontact> |
| en-GB | <https://www.getapp.co.uk/software/2039855/maxcontact> |
| en-IE | <https://www.getapp.ie/software/2039855/maxcontact> |
| en-NZ | <https://www.getapp.co.nz/software/2039855/maxcontact> |
| en-SG | <https://www.getapp.sg/software/2039855/maxcontact> |
| en-ZA | <https://www.getapp.za.com/software/2039855/maxcontact> |

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