About Nimble

Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Nimble unites thousands of small to mid-sized business teams successfully nurture their personal and business relationships across email, social networks and more than 90 cloud-based business applications.

Ranked #1 in Overall Satisfaction by G2 Crowd, and #1 Small Business Sales and Marketing CRM by Fit Small Business, Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work. For more information or to sign up for a free trial, visit www.nimble.com.

Pricing starting from:

$19.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Nimble

Key benefits of Nimble

  • Show customers that they're valued by monitoring and responding to their concerns, in real-time, across all of your networks, with Nimble.

  • Search across all of your social channels simultaneously with Nimble and read messages from all networks in one unified view.

  • Find and engage targeted leads on social networks and import leads directly into Nimble to begin nurturing them socially.

  • Use the Nimble smart contacts app to see live contact profiles immediately while you browse.

  • Nimble will identify people in your network that you should be communicating with then guide you on how, when, and why to interact with them.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    $19.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Nimble

    Images

    Nimble Software - 1
    Nimble Software - 2
    Nimble Software - 3
    Nimble Software - Nimble Contact Record
    Nimble Software - 5
    View 6 more
    Nimble video
    Nimble Software - 1 Nimble Software - 2 Nimble Software - 3 Nimble Software - Nimble Contact Record Nimble Software - 5

    Features

    Total features of Nimble: 41

    • API
    • Calendar Sync
    • Calendar/Reminder System
    • Categorization/Grouping
    • Contact Database
    • Contact Management Software
    • Customer Database
    • Customizable Templates
    • Data Import/Export
    • Desktop Notifications
    • Email Management Software
    • Email Marketing Software
    • Email Templates
    • Email Tracking Software
    • Event Calendar
    • Event Scheduling
    • Forecasting
    • Interaction Tracking
    • Lead Capture Software
    • Lead Management Software
    • Lead Segmentation
    • Marketing Automation Software
    • Mobile Access
    • Monitoring
    • Opportunity Management
    • Pipeline Management
    • Pipeline Reports
    • Proposal Generation
    • Prospecting Tools
    • Reminders
    • Sales Forecasting Software
    • Sales Pipeline Management
    • Sales Trend Analysis
    • Search/Filter
    • Segmentation
    • Shared Contacts
    • Social Media Integration
    • Tagging
    • Task Management Software
    • Third Party Integrations
    • Widgets

    Alternatives

    Zoho CRM

    4.2
    #1 Alternative to Nimble
    Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

    Insightly

    3.9
    #2 Alternative to Nimble
    Grow your business faster than ever before by building stronger customer relationships, managing sales opportunities...

    Salesforce Sales Cloud

    4.4
    #3 Alternative to Nimble
    Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

    Scoro

    4.6
    #4 Alternative to Nimble
    Scoro is an award-winning end-to-end work management solution which enables you to control your entire workflow in one...

    Reviews

    Overall rating

    4.4 /5
    (1,650)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.3/5

    Already have Nimble?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,650
    Jim C.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best of the best for newbies (oldies, too, maybe)

    Reviewed on 29/04/2021

    Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need...

    Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!?

    Pros

    It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature.

    Cons

    I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble.

    Evan D.
    Overall rating
    • Industry: Computer Software
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    Mixed results. Flawed, but still the best match for us.

    Reviewed on 28/09/2015

    Pros

    We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business.

    Things we like:

    * Price point is reasonable
    * Automatic integration with gmail - communications over email with a contact show up with no extra work from us
    * Automatic integration with social media
    * Shared information with several people on our team
    * Reminders to stay in touch with people can be easily created at the same time the contact is created

    Cons

    I have a number of frustrations with ranging from small to moderate. They are:
    1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one.

    2) The Deals tracking tool has several deficiences:
    2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.)
    2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this.
    2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually.

    3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months.

    4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway.

    Alhassan A.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    If you can't afford to hire a systems administrator, Nimble can be a great substitute

    Reviewed on 11/06/2021

    My overall experience with Nimble has been great. When I decided on starting a part-time business...

    My overall experience with Nimble has been great. When I decided on starting a part-time business management consultancy gig on the side, my biggest worry was how I was going to find the time to merge both effectively. Nimble has made that process seamless and absolutely stress-free.

    Pros

    What I like the most are it's automation and contacts management features. The ease with which I signed up for the free trial and subsequently upgraded after successful testing was my first indication of how good working with Nimble would be. Doing this as a part time consultancy gig, the effectiveness and efficiency of Nimble's automated processes allows me to save a lot of time on tasks and activities that would have taken up a whole lot of time from my work week.

    Cons

    Some features are not easily accessible with the way the interface is laid out. Which means for a first time user, you might have to spend a bit of time acquainting yourself with the program. But honestly, since it hasn't interfered much with my work or that of my clients' whose accounts I manage, I couldn't complain.

    Kayla M.
    Overall rating
    • Industry: Accounting Software
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Nimble Review: The Difference of Opinions with Business Owners

    Reviewed on 04/11/2020

    Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become...

    Overall I truly enjoyed Nimble. It did not take me forever to figure out how to use and become comfortable with Nimble. However, my husband decided he wanted to go for a different CRM. I was not happy and disagreed but he moved us on to another product which is not half bad.

    Pros

    The Customer service for this application was amazing. This is hard to find in a lot of CRMs. For Nimble it did not require a lot of time getting used too. It was easy to navigate and easy to help other people learn the system. For the computer system, the application is light and moves faster. I don't believe I have ever had the app crash on me while in the process of using it. For a small business owner, it has a fair and reasonable price. This system is really good for tracking time sheets and scheduling. There was never any confusion about which person was taking which job with this section of the application.

    Cons

    The menus are difficult to find as some of them are hidden, you often have to take a moment to search for them. The limits on the email are quite frustrating. It also does not come with much storage and that can also be frustrating when trying to save and keep things organized.

    David M.
    Overall rating
    • Industry: Farming
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Simple & Effecient

    Reviewed on 02/03/2020

    Overall I have been happy with this product. It keeps evolving and keeps getting, generally better....

    Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!

    Pros

    Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.

    Cons

    New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.

    Showing 5 reviews of 1,650 Read all reviews

    Nimble FAQs

    Below are some frequently asked questions for Nimble.

    Nimble offers the following pricing plans:

    • Starting from: $19.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Nimble has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Nimble supports the following languages:

    English

    Nimble supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Nimble integrates with the following applications:

    AWeber, ActiveCampaign, Audiense, Batchbook, Cisco Webex, ClickDesk, ConnectWise Manage, Constant Contact, Cvent Event Management, Desk.com, Dropbox Business, Eventbrite, Evernote Business, Facebook, FreshBooks, Freshdesk, FullContact, Gmail, GoToTraining, GoToWebinar, Google Contacts, Google Workspace, Harvest, Highrise, HipChat, Hootsuite, HubSpot Marketing Hub, INinbox, Mad Mimi, Magento Commerce, Mailchimp, Marketo Engage, NetSuite, Nutshell, Operations Hub, PandaDoc, Podio, QuickBooks Online Advanced, Quote Roller, Recurly, RightSignature, Shopify, Stripe, SugarCRM, Talkdesk, WebMerge, Wufoo, Xero, Zapier, Zendesk, Zoho CRM, iContact

    Nimble offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

    Related categories

    See all software categories found for Nimble.