About Nimble

Nimble is the industry-leading CRM for Office 365 and G Suite that builds award-winning contact management solutions for teams and individuals. It does all the work by integrating with productivity apps such as inboxes and calendars, delivers a streamlined user experience, and was built to help business teams close more deals, faster.

Nimble unites thousands of small to mid-sized business teams successfully nurture their personal and business relationships across email, social networks and more than 90 cloud-based business applications.

Ranked #1 in Overall Satisfaction by G2 Crowd, and #1 Small Business Sales and Marketing CRM by Fit Small Business, Nimble combines the strengths of traditional CRM, classic contact management, social media, sales intelligence and marketing automation into a powerful relationship management platform that delivers relationship insights everywhere you work. For more information or to sign up for a free trial, visit www.nimble.com.

Pricing starting from:

$19.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Nimble

  • Show customers that they're valued by monitoring and responding to their concerns, in real-time, across all of your networks, with Nimble.

  • Search across all of your social channels simultaneously with Nimble and read messages from all networks in one unified view.

  • Find and engage targeted leads on social networks and import leads directly into Nimble to begin nurturing them socially.

  • Use the Nimble smart contacts app to see live contact profiles immediately while you browse.

  • Nimble will identify people in your network that you should be communicating with then guide you on how, when, and why to interact with them.
  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    $19.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

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    Features

    Total features of Nimble: 51

    • API
    • Activity Tracking
    • Calendar Sync
    • Calendar/Reminder System
    • Contact Database
    • Contact Management Software
    • Customer Database
    • Customer Engagement Software
    • Customer Social Profiles
    • Customizable Fields
    • Customizable Templates
    • Data Import/Export
    • Document Storage
    • Email Management Software
    • Email Marketing Software
    • Email Templates
    • Email Tracking Software
    • For Financial Institutions
    • For Mac Devices
    • For Startups
    • Forecasting
    • Interaction Tracking
    • Lead Capture Software
    • Lead Management Software
    • Lead Qualification
    • Lead Segmentation
    • Marketing Automation Software
    • Mobile Access
    • Monitoring
    • Opportunity Management
    • Pipeline Management
    • Pipeline Reports
    • Predictive Analytics Software
    • Proposal Generation
    • Prospecting Tools
    • Reminders
    • Reporting/Analytics
    • Sales Activity Management
    • Sales Forecasting Software
    • Sales Pipeline Management
    • Sales Trend Analysis
    • Search/Filter
    • Segmentation
    • Shared Contacts
    • Social Media Integration
    • Tagging
    • Task Management Software
    • Task Progress Tracking
    • Template Management
    • Third Party Integrations
    • Web-based Deployment

    Alternatives

    HubSpot CRM

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    Salesforce Sales Cloud

    4.4
    #2 Alternative to Nimble
    Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

    Copper

    4.4
    #3 Alternative to Nimble
    Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get started in minutes.

    HubSpot Marketing Hub

    4.5
    #4 Alternative to Nimble
    HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing...

    Reviews

    Overall rating

    4.4 /5
    (1,773)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.3/5

    Already have Nimble?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 1,773
    Oscar M.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201-500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    If you need to be more organized, you need to use this solution.

    Reviewed on 06/06/2022

    Pros

    The way Nimble manage the leads it's great, easy to use, also the team work it's a great feature.

    Cons

    Maybe keep the software less clutter, sometimes I fell it's a lot of information on the same page.
    Keep a clean interface.

    Nurul saidah M.
    Overall rating
    • Industry: Banking
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Marketing tools with Nimble

    Reviewed on 25/05/2022

    Pros

    It's nice to see a customer relationship management system that isn't driven entirely by salespeople, and efforts in Account Marketing and sales may be tracked very well inside the system. The pricing is straightforward, with only one direct plan to choose from. Nimble ensures that my customers, my most valuable assets, are well taken care of—a speedy and dependable solution with excellent assistance for customers.

    Cons

    It has a few minor glitches. Many times, the thumbnail images of the contacts displayed the incorrect photo. There were certain aspects of sending emails that did not operate as intended. The surveillance of social activity was severely restricted to only a few sites, and the offered functionality was quite restricted.

    Evan D.
    Overall rating
    • Industry: Computer Software
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    Mixed results. Flawed, but still the best match for us.

    Reviewed on 28/09/2015

    Pros

    We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business.

    Things we like:

    * Price point is reasonable
    * Automatic integration with gmail - communications over email with a contact show up with no extra work from us
    * Automatic integration with social media
    * Shared information with several people on our team
    * Reminders to stay in touch with people can be easily created at the same time the contact is created

    Cons

    I have a number of frustrations with ranging from small to moderate. They are:
    1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one.

    2) The Deals tracking tool has several deficiences:
    2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.)
    2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this.
    2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually.

    3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months.

    4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway.

    Thomas R.
    Overall rating
    • Industry: Internet
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Inexpensive and extensive with small quirks

    Reviewed on 08/04/2022

    Nimble has many benefits for sole proprietors and small businesses.
    As long as you don't mind the...

    Nimble has many benefits for sole proprietors and small businesses.
    As long as you don't mind the little things, Nimble is an affordable alternative to other CRM systems.
    However, I see an internationalization as difficult, because just such little things like the date format or the week start on Monday are a prerequisite for an international orientation.

    Pros

    Perfect Chrome integration
    Social media connection
    Multiple email accounts
    Multiple email senders
    All integrated Google calendars available
    Cheap
    All basic CRM functions

    Cons

    English only
    Date format not changeable (e.g. dd.mm.yyyy)
    Week start not changeable (always Sunday)
    Complicated setup
    Not always logically structured
    Partially outdated views that do not fit into the overall picture (e.g. calendar)

    Alternatives Considered

    Zoho CRM, Streak, Pipedrive, Zendesk Sell, Drag, Bigin by Zoho CRM, and Copper

    Reasons for Switching to Nimble

    Some features that were important to us were not available from other products. These include multiple calendars, multiple mailboxes and associated multiple sending addresses.
    Kapil S.
    Overall rating
    • Industry: Automotive
    • Company size: 501-1,000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Highly Analytical, Easy to use & Realistic Software Tool

    Reviewed on 23/05/2022

    Great Experience

    Great Experience

    Pros

    UI/UX and Functionalities of are quite feasible, easy to handle, and seamless for any type of business.

    Cons

    Complexities in the Integration of software with other platforms is a little challenging

    Alternatives Considered

    HubSpot CRM

    Reasons for Switching to Nimble

    Great experience
    Showing 5 reviews of 1,773 Read all reviews

    Nimble FAQs

    Below are some frequently asked questions for Nimble.

    Nimble offers the following pricing plans:

    • Starting from: $19.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    14 day free trial (no credit card required). Nimble offers a pricing plan starting at $19 per user/month when paid annually or 25$ per user/month when paid monthly.

    Nimble has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Nimble supports the following languages:

    English

    Nimble supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Nimble integrates with the following applications:

    AWeber, ActiveCampaign, Adobe Commerce, Audiense, Batchbook, ClickDesk, ConnectWise Manage, Constant Contact, Cvent Event Management, Desk.com, Dropbox Business, Eventbrite, Evernote Teams, FreshBooks, Freshdesk, FullContact, Gmail, GoTo Training, GoTo Webinar, Google Contacts, Google Workspace, Harvest, Highrise, HipChat, Hootsuite, HubSpot Marketing Hub, INinbox, Mad Mimi, Mailchimp, Marketo Engage, Meta for Business, NetSuite, Nutshell, Operations Hub, PandaDoc, Podio, QuickBooks Online Advanced, Quote Roller, Recurly, RightSignature, Shopify, Stripe, SugarCRM, Talkdesk, WebMerge, Webex, Wufoo, Xero, Zapier, Zendesk, Zoho CRM, iContact

    Nimble offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat

    Related categories

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