About Quickbooks Online
QuickBooks Online is a cloud-based accounting solution that helps small businesses manage their accounting, income, expenses, payroll, and more. No additional software is required as all accounts are viewed via the online login portal, with custom feeds and charts, custom invoice creation, 'Pay Now' buttons, and mobile websites, and all with auto-synchronization. The native mobile apps for Android and iOS facilitate on-the-go sales receipt capture, expense tracking, cash flow management, account balance tracking, time tracking, transaction review, purchase order management, client communications, and more.
QuickBooks Online automatically syncs a complete business finance profile to one single dashboard where multiple users can view in-depth reports and accounts of company finances. The platform creates trade, profit, and loss sheets as well as billing and invoice solutions that are all mobile compatible and print friendly. Users can create their own custom reports and feeds from within the dashboard so businesses only see what matters the most to them.
By navigating through the QuickBooks Online dashboard users can track payments, sales history, and invoice details, add users, and edit permissions. QuickBooks Online is completely integrated with QuickBooks Online Payroll and Intuit GoPayment, as well as third party apps such as PayPal, Shopify, Xero, Salesforce, Square POS, and more.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Quickbooks Online
Key benefits of Quickbooks Online
Devices
Business size
Markets
Australia, Brazil, Canada, China, Germany, France, United Kingdom, India, Japan, Mexico, United States and 6 others
Supported Languages
English, French, Portuguese, Spanish, zh-hant
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Quickbooks Online
Images
Features
Total features of Quickbooks Online: 163
Alternatives
Xero
FreshBooks
Wave Accounting
Sage Business Cloud Accounting
Reviews
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- Industry: Consumer Services
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Accounting is no Longer a Headache!
Reviewed on 29/03/2022
Super easy to set up, add integrations, customize, import and export, and grant accessibility to my...
Super easy to set up, add integrations, customize, import and export, and grant accessibility to my accountant. Should I choose to - I can send estimates and invoices directly from here. Quickbooks makes a tedious task way less tedious and stressful.
Pros
Ease of Use, Customizable, Access for my Accountant, Importing of Accounts. Overall easy plug and play use-ability. Has made tax time way less stressful!
Cons
honestly, no complains as of yet. I have not had anything to complain about.
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Essential Do-It-All Software
Reviewed on 28/04/2022
I honestly couldn’t be happier. Never thought I could come to enjoy keeping the books, but with...
I honestly couldn’t be happier. Never thought I could come to enjoy keeping the books, but with QBO, I do. And the more I learn, the more I like. We’re all volunteers, with no professional accounting skills, at the non-profit I help administer. So QBO is a very cost-effective, efficient way for us to generate everything we need, while allowing for growth. I haven’t even begun to use the software to its full potential. Very satisfied here!
Pros
We use QBO to run our small, all volunteer non-profit. So the things that matter the most to me are the ease of use with little to no training, being able to sync bank feeds to speed up the process, generating easy to read and understand reports, online access so we can keep the books anytime, from anywhere…the list is endless. I’ve also been thrilled with the extensive help library, the how-to videos, and the awesome customer support. I have no accounting or bookkeeping training and yet, thanks to QBO, I’m able to do everything we need to have accurate P & L reports, Balance Sheets and file our 990, as well as see which programs are costing and generating the most. I’m really grateful QBO exists.
Cons
My main issue so far has been the trouble linking little known online savings account to our bank feed. And that the platform is a bit glitchy when I access on my tablet. But Customer Support has told me they’re working on both those issues, so not a big deal.
- Industry: Transportation/Trucking/Railroad
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Horrible Customer Service will not correct Emergency Problems 24/7 or Timely
Reviewed on 03/04/2022
HORRIBLE !!!! Account has been locked for 3 days rendering it useless. I use it for invoicing and...
HORRIBLE !!!! Account has been locked for 3 days rendering it useless. I use it for invoicing and payroll. Payroll was input on Thursday and approved. Not only did it not process Friday but my whole company is on lockdown due to Fraud Prevention.??????? I have made 3 calls to customer service to no avail. Cannot do any bookkeeping or payroll for my business and now there is no customer service for an emergency issue on the weekend. I am told a ticket has been opened and will be addressed within 2 days, but I've already been down 3 days. This is extremely unprofessional and unacceptable from the company that is supposed to have your books. IF my account is not fully restored by tomorrow, I will be ditching Quickbooks indefinitely for a more reliable product that actually has 24/7 full support in an emergency.
Pros
Billing is easy and payroll was easy to setup. Only lately has it been proven to be a problem
Cons
Account has been locked for 3 days rendering it useless. I use it for invoicing and payroll. Payroll was input on Thursday and approved. Not only did it not process Friday but my whole company is on lockdown due to Fraud Prevention.??????? I have made 3 calls to customer service to no avail. Cannot do any bookkeeping or payroll for my business and now there is no customer service for an emergency issue on the weekend. I am told a ticket has been opened and will be addressed within 2 days, but I've already been down 3 days. This is extremely unprofessional and unacceptable from the company that is supposed to have your books. IF my account is not fully restored by tomorrow, I will be ditching Quickbooks indefinitely for a more reliable product that actually has 24/7 full support in an emergency.
Response from Intuit
Thank you for taking the time to let us know about your experience with the payroll and your interaction with support. We know how vital it is to have payroll up and running. If you haven't heard back from an agent on your case please don't hesitate to reach out to the Payroll Team directly. (https://quickbooks.intuit.com/learn-support/en-us/help-article/payroll-processes/contact-payroll-support/L08Yi5p07_US_en_US) Wishing you the best. -Kristina, The QuickBooks Team
- Industry: Machinery
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very user friendly and has everything in one place
Reviewed on 16/03/2022
My overall experience has been a great experience. I have been using it for years.
My overall experience has been a great experience. I have been using it for years.
Pros
Quickbooks Online is very easy to use and has everything you need in one place. It keeps the flow of the business finances running smoothly. The invoicing, tracking of assets and expenses, providing reports, etc are all extremely easy to use and find and connect in a very simple way.
Cons
There is nothing at this time that I like least about this software. It is much better than most bookkeeping programs I have used.
Switched From
XeroReasons for Switching to Quickbooks Online
Each one of the above programs has its benefits and had a lot of what Quickbooks offer, but quickbooks is much simpler to use and has the exact amount of what is needed to run the business. A program like "Total Office Manager", it is extremely complex and not as user friendly. A program like Xero wasn't as detailed as Quickbooks. Etc.- Industry: Insurance Software
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to set up and use
Reviewed on 16/03/2022
I spend so much less time doing our bookkeeping with Quickbooks Online. Also, because our accountant...
I spend so much less time doing our bookkeeping with Quickbooks Online. Also, because our accountant can see everything online, I don't need to drive a box of printed papers anymore to their office 45 minutes away.
Pros
I like how quickly I was able to understand how to use Quickbooks Online.
Cons
I can't think of anything we need that isn't included in Quickbooks Online
Response from Intuit
Thank you so much for sharing your review with us, Susan!
It's awesome hearing that QuickBooks has helped simplify your work-load, and make things so much easier for your business accounting!
If you ever run into any questions or need help with your subscription, please feel free to reach out through the Help(?) icon in-account, and we'd be happy to assist you.
All the best!
-Faith, The QuickBooks Team
Quickbooks Online FAQs
Below are some frequently asked questions for Quickbooks Online.Q. What type of pricing plans does Quickbooks Online offer?
Quickbooks Online offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
30-day free trial, no credit card required. Independent contractors: Self-Employed: $10/month Small businesses: Simple Start: $20/month Essentials: $40/month Plus: $60/month
Q. Who are the typical users of Quickbooks Online?
Quickbooks Online has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Quickbooks Online support?
Quickbooks Online supports the following languages:
English, French, Portuguese, Spanish, zh-hant
Q. Does Quickbooks Online support mobile devices?
Quickbooks Online supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Quickbooks Online integrate with?
Quickbooks Online integrates with the following applications:
Accelo, Acuity Scheduling, ApprovalMax, Apptivo Expense Reports, AutoEntry, Autofy, Avalara, BQE Core Suite, Batchbook, BeanworksAP, BigCommerce, BigTime, Bill.com, Birdeye, BlueFolder, Bolt, Boxstorm, Buddy Punch, BuilderTREND, Celoxis, ChargeOver, Checkfront, Chrometa, Cin7, ClockShark, Constant Contact, ConvergeHub, Corecon, DEAR Systems, Datamolino, Debtor Daddy, Deputy, Dext Prepare, Dryrun, EZRentOut, Emburse Abacus, Emburse Nexonia Expenses, Emburse Nexonia Timesheets, Emburse Tallie, Entryless, Expensify, Fathom, Field Promax, Field Service Management, Float Cash Flow, Freckle, Freshdesk, Function Point, Fundbox, Gusto, HandiFox, Handshake, Harvest, Hike, Housecall Pro, Hubdoc, Insightly, Insightly Marketing, InvoiceSherpa, Jobber, Justworks Hours, Karbon, Kickserv, Kindful, Knowify, LeanLaw, Lightspeed POS, LivePlan, Lockstep, MRPeasy, Mavenlink, Method CRM, MicroBiz Cloud POS, Microsoft Power BI, MinuteDock, NeatBooks, Neon CRM, NimbleSchedule, Now Commerce, OfficeBooks, OnContact CRM 7, OnTheClock.com, Panalitix, PayPal, Pepperi, Pinnacle Cart, Pipeline, Pipemonk, Planyo, Plooto, Practice Ignition, Projector PSA, QR Inventory, QuickBooks Commerce, QuickBooks Time, Quickbase, Quotient, Qvinci, RazorSync, Repsly, Rerun, Rokits, Rydoo, SAP Concur, Salesforce for Quickbooks, SellerActive, ServiceM8, ServiceTitan, ServiceTrade, Share a Refund, SherpaDesk, ShipRush, Shoeboxed, ShopKeep, Shopify, Skyvia, Spotlight Reporting, Square Point of Sale, Stitch Labs, Sumac, SurePayroll, Time Tracker, Timely, Timesheet Mobile, TriNet Expense, Unleashed, Vend, VeriClock, WORKetc, Wagepoint, Webgility, When I Work, Workiz, YayPay, Zapier, Zed Timesheet, Zoho Analytics, Zoho Creator, Zoho Expense, erplain, iBE.net, mHelpDesk, noCRM.io, simPRO, vcita
Q. What level of support does Quickbooks Online offer?
Quickbooks Online offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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