Hootsuite

About Hootsuite
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place.
With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard.
As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care. Push your results further and get more from social faster with Hootsuite.
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- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Hootsuite - My Review as a SMM
Reviewed on 18/11/2023
I think it has been an important tool for us to schedule our content and understand how they are...
I think it has been an important tool for us to schedule our content and understand how they are performing. It's annual report (a sum of all SM platforms performance) is absolutely amazing. A touch pricey, but highly recommended.
Pros
The ease of use. Very nice userflow. Impressive Dashboards. Easy to schedule and manage your content. Very nice analytics report. Their free educational resources are very helpful as well!
Cons
It is expensive. Also, one needs to reconnect the SM accounts as it tends to disconnect every now and then. Can't tag Instagram accounts while scheduling.
Alternatives Considered
Meta for BusinessReasons for Switching to Hootsuite
More features, for sure. Goes beyond Instagram and Facebook. Their analytics and performance reports are amazing.- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Robust social media management with a price tag.
Reviewed on 15/09/2024
Hootsuite is excellent for managing multiple social media profiles and gaining valuable insights,...
Hootsuite is excellent for managing multiple social media profiles and gaining valuable insights, but it may be too expensive for individuals, freelancers, and small businesses.
Pros
Hootsuite allowed us to schedule posts across multiple platforms, providing analytics and insights to track the post performance.
Cons
The cost was high, starting at $99 per month, that is why we changed to another service.
Reasons for Switching to Hootsuite
Curious to try alternatives to discover what platform worked best for us.- Industry: Photography
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Less than favorable customer service...
Reviewed on 06/10/2024
For the amount that Hootsuite charges the services became less than favorable to say the least....
For the amount that Hootsuite charges the services became less than favorable to say the least. There are so many other platforms offering the same services making it ridiculous to deal with Hootsuites lack of customer service.
Pros
I liked the Hootsuite calendar tools and the ability to streamline my social media activity.
Cons
Hootsuite failed to offer reliable customer service. I had issues with billing and they repeatedly failed to remedy the flaws in their system.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
hootsuite for socialmeida.
Reviewed on 17/10/2024
its has made overall experience positive ,scheduling, monitoring, and reporting across multiple...
its has made overall experience positive ,scheduling, monitoring, and reporting across multiple platforms has been easy.
Pros
The automation and schdeuling for social media is the best .
Cons
Its mobile version lacks full functionality.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Social Tool for smaller businesses
Reviewed on 12/09/2024
Enjoy the platform and used it pretty frequently.
Enjoy the platform and used it pretty frequently.
Pros
I like that it has a lot a features without costing as much as others
Cons
There are still some features lacking like reporting, listening, etc.
Reasons for Switching to Hootsuite
Pricing was better than the others, but we've since moved to a different platform that costs more but has added features we wanted.Hootsuite FAQs
Below are some frequently asked questions for Hootsuite.Q. What type of pricing plans does Hootsuite offer?
Hootsuite offers the following pricing plans:
- Starting from: $99.00/month
- Pricing model: Subscription
- Free Trial: Available
Free - 1 user / 2 social accounts Professional: $49/month - 1 user / 10 social accounts Team: $129/month - 3 users / 20 social accounts Business: Starting at $739/month - 5 users / 35 social accounts Enterprise: Contact Hootsuite Media for pricing - unlimited users / 50+ social accounts
Q. Who are the typical users of Hootsuite?
Hootsuite has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hootsuite support?
Hootsuite supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Hootsuite support mobile devices?
Hootsuite supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hootsuite integrate with?
Hootsuite integrates with the following applications:
123FormBuilder, Adobe Analytics, Adobe Commerce, Adobe Experience Manager, Airtable, Audiense, Basecamp, Batchbook, Blogger, Box, BrandMaxima, Brandwatch, Bynder, CELUM, Canva, Chat for Jira Service Desk, Chatfuel, Chatkit, ClickDesk, Cloohawk, Constant Contact, Data Dwell Digital Asset Management, Data Dwell Sales Enablement, Digimind, Disqus, Dropbox Business, Feedly, Freshdesk, Get Satisfaction, Gmail, Google Analytics 360, Google Calendar, Google Drive, Google Translate, Higher Logic Vanilla, HubSpot CMS Hub, HubSpot CRM, HubSpot Marketing Hub, Influitive, Instagram, Interact, Issuu, JIRA Service Management, Kapost, LeadSift, LinkedIn for Business, Lucidya, Mailchimp, Marketo Engage, MediaValet, Meltwater, Mentionlytics, Meta for Business, Microsoft SharePoint, Microsoft Teams, Microsoft Viva Engage, Mintent, NetX, Newslit, Nimble, OneDrive, Oracle Eloqua Marketing Automation, Outgrow, PhotoShelter for Brands, PromoRepublic, Quid, Radarly, ReviewInc, ReviewTrackers, Salesforce Sales Cloud, Scoop.it, Simple Sales Tracking, Slack, Social Hub, SocialFlow, Stackla, StoreYa, SugarCRM, SurveyMonkey, TINT, Tagboard, Tailwind TMS, Talkwalker, Trello, Trustpilot, Twitter/X, Uberflip, Vidyard, Webdam, WordPress, Zapier, Zendesk Suite, ZeroFOX, Zift Solutions, pixx.io, simplebooklet, webCRM
Q. What level of support does Hootsuite offer?
Hootsuite offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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