About Affinity

Affinity is an intelligent CRM platform designed for relationship-driven teams. Affinity eliminates the need for manual data entry by automatically surfacing every interaction that your team has had. With relationship intelligence, Affinity can analyze billions of data points based on team relationships and interactions in order to find the most suitable introduction path to the people and companies that matter.

Affinity implements automatic workflows that automatically create contacts from your inbox without the need for manual input. The 360° Rolodex surfaces all information related to a specific contact, allowing teams to uncover new knowledge and schedule smart triggers and reminders for upcoming meetings. Teams can customize over 1,000 data points to manage deals more efficiently.

For communication visibility, users can easily block email addresses or hide other email elements to ensure that all communication is private. Affinity provides a mobile app that allows teams to access critical contact information on-the-go.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Affinity

Affinity uses AI and natural language processing to automate data entry and bring your team proactive insights about their relationships. It is the smartest CRM - captures contacts, emails, files, & more, & highlights warm intros to decision-makers.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, France, Germany, Ireland and 8 others

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Affinity Software - Scale. Enrich. Learn.
Affinity Software - Visualize your workflow
Affinity Software - Track company-level data
Affinity Software - Connect faster and easier
Affinity Software - Your network on-the-go
Affinity Software - All your network in one place
View 6 more
Affinity Software - Scale. Enrich. Learn.
Affinity Software - Visualize your workflow
Affinity Software - Track company-level data
Affinity Software - Connect faster and easier
Affinity Software - Your network on-the-go
Affinity Software - All your network in one place

Features

Total features of Affinity: 52

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management Software
  • Client Management
  • Client Portal
  • Client/Property Matching
  • Collaboration Tools
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Data Visualization Software
  • Deal Management
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Marketing Software
  • For Brokers
  • For Investors & Traders
  • Interaction Tracking
  • Lead Capture Software
  • Lead Management Software
  • Live Chat Software
  • Meeting Management
  • Mobile Access
  • Pipeline Management
  • Portfolio Management
  • Real Time Data
  • Real Time Notifications
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Task Management Software
  • Third Party Integrations
  • Visual Analytics
  • Workflow Management Software

Alternatives

Freshdesk

4.5
#1 Alternative to Affinity
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that...

monday.com

4.6
#2 Alternative to Affinity
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

HubSpot CRM

4.5
#3 Alternative to Affinity
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging...

Salesforce Sales Cloud

4.4
#4 Alternative to Affinity
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

Reviews

Overall rating

4.7 /5
(3)
Value for Money
4/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support Software
4.7/5

Already have Affinity?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 3 reviews of 3
Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great tool for investor relations

Reviewed on 14/11/2021

Pros

We use Affinity to manage our investor relations. What I like most:
- It is really intuitive and easy to get started
- GDPR, data security...big topics for us in Germany especially in this context
- Great pipeline analytics to keep a realistic assessment

Cons

- No integration with Pipedrive where we historically also have quite some conversations stored.

gaby
Overall rating
  • Industry: Commercial Real Estate Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Affinity is brilliant

Reviewed on 22/07/2020

Pros

The ease of functionality with Affinity is really what sets it apart from it's competitors - helping both relationship-building and the customer acquisition journeys be as effective as possible!

Cons

Genuinely - nothing. I think the team have considered functionality really well and it works well for my needs.

Karan
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Productive CRM for PC & mobile

Reviewed on 06/08/2022

Facilitates collaboration across several team functions and helps manage customer relations in a...

Facilitates collaboration across several team functions and helps manage customer relations in a better way!
Increased responsiveness of the platform can make the experience much user friendlier!

Pros

Easy-to-use CRM that tracks conversations, attachments, and sends reminders.
The Gmail chrome extension is incredibly useful.
The mobile app is quite powerful compared to other CRM apps.

Cons

The platform is quite slow (like most CRMs) and tiresome to use this on a day to day basis
Limited analytics/reports offered
Email customization & analytics can be a great value add

Alternatives Considered

Salesforce Sales Cloud

Switched From

Freshdesk and HubSpot CRM

Affinity FAQs

Below are some frequently asked questions for Affinity.

Affinity offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Affinity for pricing details.

Affinity has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Affinity supports the following languages:

English

Affinity supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Affinity integrates with the following applications:

Box, Dropbox Business, Eventbrite, Google Drive, HubSpot CRM, Mailchimp, Microsoft Teams, Salesforce Platform, SharePoint, Slack, Typeform

Affinity offers the following support options:

Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

See all software categories found for Affinity.