About GetResponse

Maximize the effectiveness of your campaigns even after they’re complete with GetResponse Email Intelligence designed to make tracking, gauging and analyzing a real pleasure. Make smart decisions within minutes: compare follow-ups, measure site conversions, segment subscribers with one click or view hourly fluctuations.

Key benefits of GetResponse

GetResponse makes all your newsletters look great on all devices, automatically. Computers, smartphones, tablets... you will WOW your audience every time. Best part is, you don't need to do anything. Responsive email design works its magic behind the scenes to get you 42% more results and more sales.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia

Supported Languages

English

Images

GetResponse Android App
GetResponse iPhone App
GetResponse Android App
GetResponse Android App
GetResponse iPhone App
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Features

Total features of GetResponse: 40

  • "What If" Scenarios
  • API
  • Activity Dashboard
  • Activity Tracking
  • Auto-Responders
  • Automated Scheduling
  • Campaign Segmentation
  • Chat
  • Configurable Workflow
  • Content Management
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer Segmentation
  • Customizable Templates
  • Delivery Tracking
  • Design Management
  • Drip Marketing
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Filtered Views
  • Geographic Maps
  • Image Editing
  • Image Library
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Preview Functionality
  • Real Time Analytics
  • Rules-Based Workflow
  • SEO Management
  • Tagging
  • Third Party Integration
  • Video Streaming
  • Visitor Tracking
  • Visual Analytics

Alternatives

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ActiveCampaign

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MailerLite

4.5
#3 Alternative to GetResponse
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Engagement Cloud

4.3
#4 Alternative to GetResponse
dotdigital is an email marketing and automation platform for B2B, B2C and eCommerce businesses.

Reviews

Overall rating

4.1 /5
(243)
Value for Money
3.9/5
Features
4.1/5
Ease of Use
3.9/5
Customer Support
4/5

Already have GetResponse?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 243
Jacob E.
Overall rating
  • Industry: Media Production
  • Company size: 11-50 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best Email Marketing Software for Affiliate Marketers

Reviewed on 03/03/2020

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the...

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.

Pros

- Super easy set up
- They allow affiliate marketers to use their software for emailing relatively cold leads. Big win!
- Great customer service
- Decent affiliate program
- Relatively is expensive for many contacts

Cons

- There was no free option
- It doesn’t let you open multiple tabs of same instance for easy copying and pasting
-

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

GetResponse is a solid alternative to MailChimp

Reviewed on 03/12/2019

Overall, our experience with GetResponse has been very positive. It is critical to segment your...

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Pros

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Cons

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

Ioana A.
Overall rating
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great option for begginers and advanced alike

Reviewed on 04/02/2021

Successfully using it for email newsletters and autoresponders. They have a funnel feature that...

Successfully using it for email newsletters and autoresponders. They have a funnel feature that helps visually and a great price to start on.

Pros

I switched over from Flodesk because of one functionality and the cheaper price. So far it's been a learning curve.

Cons

A bit overwhelming when you look at the dashboard at first, it takes a while to get used to where all the links are.

Response from GetResponse

Hi Ioana!

Thank you for taking the time to leave a review! We greatly appreciate it. -Taylor

Verified Reviewer
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 5,001-10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

THE SERVICE IS SIMPLY UNRELIABLE

Reviewed on 23/10/2020

5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google...

5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google Chrome (for one second you can see a landing page with original ugly fonts which is one of the software bugs I guess)

6. During our first meeting I specifically asked [SENSITIVE CONTENT HIDDEN] if customization is available for registration pages. She said yes. Later we found out that we can only use GetResponse registration form and cannot add custom fields to it. It was very important for us since we hoped to acquire more information about our attendees and use our own branding. She gave us misleading information. We had to create registration form by using landing pages which significantly reduced automation of the webinar (we had to set up reminders and thank you pages by ourselves) and eliminated calendar reminders for our webinars which significantly reduced our attendance rate.

7. There is a limit of 3 speakers.

8. You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient.

9. Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.

Pros

Nice e-mail marketing tools and wide choice of templates.

Cons

We purchased MAX account for 3 months.

1. During our first meeting sales representative [SENSITIVE CONTENT HIDDEN] "forgot" to mention that the minimum contract period is 3 months not 1 month as we initially planned to use MAX account for only 1 month. She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule.

2. After we signed the contract, [SENSITIVE CONTENT HIDDEN] never ever again responded to my e-mails (I sent her multiple e-mails with important questions regarding the payment conditions).

3. We signed the contract in the end of August and informed our Account manager that the payment will be made within 2 to 3 weeks (which is a standard amount of time for large organizations). We hoped to start working on the platform immediately but our Account manager didn't want to move to the next step without seeing the receipt. The response time from him was 2 to 3 days despite on the fact that we are in the same time zone and some features were unavailable to us until the payment was made. We end up paying for 3 weeks (end of August - mid of September) during which we couldn't even use the platform at its full potential.

4. Be ready that Getresponse (Clickmeeting) webinars simply won't work on multiple browsers including Internet Explorer, Edge and some Chinese browsers. Our attendees also had connection problems when using iOS Safari browsers and Firefox. (By the way System Requirements on their website state completely different information)

Response from GetResponse

Hi there. I do apologize that you had these experiences with GetResponse. If you would like me to look into this further for you, please email me at [email protected] -Taylor

Nick R.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

This software is not bad.

Reviewed on 15/08/2019

Besides the server issue, the software is very useful. The training is also excellent to help...

Besides the server issue, the software is very useful. The training is also excellent to help improve your marketing.

Pros

It gives you great templates and products. The analytics are very helpful for tracking your results.

Cons

Using for email marketing, we had issues with our open rates getting reduced by 50% or more without change in our usage. After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters. After several months, the problem was resolved with open rates bouncing back up. They denied being the cause but we have the proof.

Showing 5 reviews of 243 Read all reviews

GetResponse FAQs

Below are some frequently asked questions for GetResponse.

GetResponse offers the following pricing plans:

  • Starting from: $15.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.

GetResponse offers the following features:

  • 1000+ iStock photos
  • Automated Single Opt-in Imports
  • Autoresponders 2.0
  • Email and Landing Page A/B Testing
  • Email drag-and-drop Editor
  • Form Builder
  • Forms on the Go
  • Inbox Preview
  • Landing Page Creator
  • List Building Program
  • Real-time Reports
  • Responsive Email Design
  • Responsive Landing Page Design
  • Single Opt-in Automated Imports
  • Social Media Integration
  • State of the Art API
  • Video Email Marketing

GetResponse has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

GetResponse supports the following languages:

English

GetResponse supports the following devices:

Android, iPhone, iPad

GetResponse integrates with the following applications:

Cyfe, Instapage, LiveAgent, LiveChat, Survicate, Wishpond, Zapier, Zendesk, Zoho CRM, Zoho SalesIQ

GetResponse offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Related categories

See all software categories found for GetResponse.