About GetResponse
GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community.
GetResponse's powerful email marketing software includes AI-enhanced content creation tools, professional templates, easy-to-use design tools, and proven deliverability. Our customers are empowered with tools to build a website and unlimited landing pages, and create engaging pop-ups and signup forms. The marketing automation builder brings your ideal automated communication scenario to life with a visual builder that can grow with your needs.
With our easy-to-use platform, proven expertise, and focus on user-friendly solutions, GetResponse is the ideal tool for small businesses, solopreneurs, coaches, and marketers looking to grow their audience, sell their products and services, and engage with their subscribers in a meaningful way.
Key benefits of GetResponse
GetResponse is the email marketing platform that empowers marketers, solopreneurs, coaches, and small business owners with comprehensive, affordable, and easy-to-use tools to grow, engage, and convert their audience. With over 25 years of expertise, GetResponse goes beyond email to provide powerful automation and list growth tools, making it the go-to solution for those who want to succeed in building their personal brand, sell products and services, nurture their audience, and build a community.
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- Industry: Media Production
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Best Email Marketing Software for Affiliate Marketers
Reviewed on 03/03/2020
If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the...
If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.
Pros
- Super easy set up
- They allow affiliate marketers to use their software for emailing relatively cold leads. Big win!
- Great customer service
- Decent affiliate program
- Relatively is expensive for many contacts
Cons
- There was no free option
- It doesn’t let you open multiple tabs of same instance for easy copying and pasting
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Alternatives Considered
ActiveCampaignReasons for Switching to GetResponse
I read about GetResponse and found they’re most accepting of affiliate marketers- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
GetResponse is a solid alternative to MailChimp
Reviewed on 03/12/2019
Overall, our experience with GetResponse has been very positive. It is critical to segment your...
Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.
Pros
GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.
Cons
The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Compliance Department Astonishingly Harsh
Reviewed on 29/03/2020
Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for...
Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.
It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake).
We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part.
Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.
We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer.
Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."
We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line.
Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably.
X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)
Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!!
All the work we'd been doing to add and clean up our lists... GONE.
Leader to leader:
DO NOT do Get Response. Please heed our horror story.
Pros
Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.
Cons
There's no easy way to add one email to several categories at once.
Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times.
It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you owe them more money. It's possible that this was not strictly the case, (I never got out the calculator for this). From my experience, they could have made this option MUCH more user friendly.
WHEN (not if) they place you, the paying customer, into a disciplinary review, they WILL lock your ability to export. You can follow the "it's easy to export" guides all you want to... you're not going to let you get YOUR contacts out of their system. (my experience)
Get Response apparently believes that all those emails you've put into their system... those are not YOUR contacts.... you won't get them out if they have reason to discipline you... which they will.
They talk nice and have cheery messages. But import something they don't like, they will, (with a smile), treat you as a paying customer like a redheaded stepchild.
Is that the way you want to be treated?
You might think that you're a good rule-follower and don't do things wrong... we paid them and used them for years. Then, one day they became punitive. It happened immediately after we paid them.
Alternatives Considered
Constant ContactReasons for Choosing GetResponse
Felt like we'd have better receptivity with GR as opposed to MailChimp.Switched From
MailchimpReasons for Switching to GetResponse
A friend of ours used it and suggested it. This friend knew the platform, so we went with that.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Most Simple Email Marketing Software
Reviewed on 07/06/2023
A great product for email marketing and lead generation.
A great product for email marketing and lead generation.
Pros
We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.
Cons
Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used
Response from GetResponse
Hi Joel,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Awesome Email Marketing Software !!!
Reviewed on 17/11/2022
it simplified our entire email marketing campaign and automation
it simplified our entire email marketing campaign and automation
Pros
1. able to create multiple forms2. create a complete email marketing campaign sequence3. it is able to track and analyse email marketing campaigns4. i can create landing pages
Cons
some features in the form builder are premium i suggest it should be free
Alternatives Considered
MailchimpReasons for Choosing GetResponse
the tool was complex so i needed a more easier toolSwitched From
MailchimpReasons for Switching to GetResponse
it has a complete tool needed for a successful email marketing camapaignResponse from GetResponse
Hi there,
Thank you for taking the time to write a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Jack
GetResponse FAQs
Below are some frequently asked questions for GetResponse.Q. What type of pricing plans does GetResponse offer?
GetResponse offers the following pricing plans:
- Starting from: $19.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Free plan starting at $0, higher plans starting at $19.00 monthly for up to 1,000 contacts and unlimited monthly email sends.
Q. Who are the typical users of GetResponse?
GetResponse has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GetResponse support?
GetResponse supports the following languages:
Arabic, Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does GetResponse support mobile devices?
GetResponse supports the following devices:
Q. What other apps does GetResponse integrate with?
GetResponse integrates with the following applications:
123FormBuilder, Adobe Commerce, Automate.io, Batchbook, BigCommerce, Bouncer, Capsule, Chargify, ClickDesk, ClickMeeting, Desk.com, Drupal, Eventbrite, Formstack Forms, FreshBooks, GitHub, Google Ads, Google Analytics 360, Google Contacts, Highrise, Joomla, Jotform, Justuno, Kissmetrics, Lightspeed, LiveAgent, LiveChat, LiveHelpNow, MemberMouse, Meta for Business, Mixpanel, MoonClerk, Oviond, Pabbly Connect, PadiAct, PayPal, Picreel, PrestaShop, Salesforce Sales Cloud, SamCart, Shopify, Slack, Sumo, Survicate, Twitter/X, VWO Testing, Vidyard, Viewbix, Vtiger CRM, Wistia, WooCommerce, WordPress, Zapier, Zen Cart, Zendesk Suite, ZeroBounce, Zoho CRM
Q. What level of support does GetResponse offer?
GetResponse offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat
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