About GetResponse

Maximize the effectiveness of your campaigns even after they’re complete with GetResponse Email Intelligence designed to make tracking, gauging and analyzing a real pleasure. Make smart decisions within minutes: compare follow-ups, measure site conversions, segment subscribers with one click or view hourly fluctuations.

Key benefits of GetResponse

GetResponse makes all your newsletters look great on all devices, automatically. Computers, smartphones, tablets... you will WOW your audience every time. Best part is, you don't need to do anything. Responsive email design works its magic behind the scenes to get you 42% more results and more sales.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Images

GetResponse Android App
GetResponse iPhone App
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GetResponse video
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Features

Total features of GetResponse: 72

  • "What If" Scenarios
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics/ROI Tracking
  • Auto-Responders
  • Automated Scheduling
  • CAN SPAM Compliance
  • Campaign Segmentation
  • Channel Management Software
  • Chat/Messaging
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customer Database
  • Customer Segmentation
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Delivery Tracking
  • Design Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • Engagement Analytics
  • Event Triggered Actions
  • Form Builder
  • Geographic Maps
  • Image Editing
  • Image Library
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • List Management
  • Live Chat Software
  • Marketing Automation Software
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Preview Functionality
  • Real Time Analytics
  • Real Time Editing
  • Remote Access/Control
  • Reporting/Analytics
  • Responsive
  • Rules-Based Workflow
  • SEO Management
  • Search/Filter
  • Segmentation
  • Spam Blocker
  • Subscriber Management
  • Tagging
  • Template Management
  • Third Party Integrations
  • Video Conferencing Software
  • Video Streaming
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Visitor Tracking

Alternatives

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Synerise

5
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Zoho CRM

4.2
#3 Alternative to GetResponse
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emfluence Marketing Platform

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Reviews

Overall rating

4.1 /5
(252)
Value for Money
3.9/5
Features
4.1/5
Ease of Use
3.9/5
Customer Support Software
4/5

Already have GetResponse?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 252
Jacob E.
Overall rating
  • Industry: Media Production
  • Company size: 11-50 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Best Email Marketing Software for Affiliate Marketers

Reviewed on 03/03/2020

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the...

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.

Pros

- Super easy set up
- They allow affiliate marketers to use their software for emailing relatively cold leads. Big win!
- Great customer service
- Decent affiliate program
- Relatively is expensive for many contacts

Cons

- There was no free option
- It doesn’t let you open multiple tabs of same instance for easy copying and pasting
-

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

GetResponse is a solid alternative to MailChimp

Reviewed on 03/12/2019

Overall, our experience with GetResponse has been very positive. It is critical to segment your...

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Pros

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Cons

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

Corrisa M.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Cutting-Edge Without the High Price Tag

Reviewed on 21/03/2021

Overall good experiences with GetResponse and I've used them for over 10 years!

Overall good experiences with GetResponse and I've used them for over 10 years!

Pros

GetResponse is on top of the industry - they know what features customers want and where the trends are going.

Cons

They could allow more third party websites tracking links on their landing page builders. Right now it's very limited.

Response from GetResponse

Hi Corrisa!

Thanks for taking the time to leave a review! We really appreciate your feedback and the fact that you have been a customer for 10+ years. I will be sharing your feedback about third party website tracking links with the team so we can continue to improve. -Taylor

Verified Reviewer
Overall rating
  • Industry: Wholesale
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Compliance Department Astonishingly Harsh

Reviewed on 29/03/2020

Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for...

Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.

It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake).

We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part.

Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.

We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer.

Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."

We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line.

Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably.

X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)

Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!!

All the work we'd been doing to add and clean up our lists... GONE.

Leader to leader:
DO NOT do Get Response. Please heed our horror story.

Pros

Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.

Cons

There's no easy way to add one email to several categories at once.

Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times.

It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you owe them more money. It's possible that this was not strictly the case, (I never got out the calculator for this). From my experience, they could have made this option MUCH more user friendly.

WHEN (not if) they place you, the paying customer, into a disciplinary review, they WILL lock your ability to export. You can follow the "it's easy to export" guides all you want to... you're not going to let you get YOUR contacts out of their system. (my experience)

Get Response apparently believes that all those emails you've put into their system... those are not YOUR contacts.... you won't get them out if they have reason to discipline you... which they will.

They talk nice and have cheery messages. But import something they don't like, they will, (with a smile), treat you as a paying customer like a redheaded stepchild.

Is that the way you want to be treated?

You might think that you're a good rule-follower and don't do things wrong... we paid them and used them for years. Then, one day they became punitive. It happened immediately after we paid them.

Ioana A.
Overall rating
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great option for begginers and advanced alike

Reviewed on 04/02/2021

Successfully using it for email newsletters and autoresponders. They have a funnel feature that...

Successfully using it for email newsletters and autoresponders. They have a funnel feature that helps visually and a great price to start on.

Pros

I switched over from Flodesk because of one functionality and the cheaper price. So far it's been a learning curve.

Cons

A bit overwhelming when you look at the dashboard at first, it takes a while to get used to where all the links are.

Response from GetResponse

Hi Ioana!

Thank you for taking the time to leave a review! We greatly appreciate it. -Taylor

Showing 5 reviews of 252 Read all reviews

GetResponse FAQs

Below are some frequently asked questions for GetResponse.

GetResponse offers the following pricing plans:

  • Starting from: $15.00/month
  • Pricing model: Subscription
  • Free Trial: Available

We do not have any information about GetResponse features

GetResponse has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

GetResponse supports the following languages:

English

GetResponse supports the following devices:

GetResponse integrates with the following applications:

123FormBuilder, Batchbook, Bigcommerce, Capsule, Chargify, ClickDesk, ClickMeeting, Desk.com, Drupal, Eventbrite, Facebook, Formstack Forms, FreshBooks, GitHub, Google Ads, Google Analytics, Google Contacts, Highrise, Joomla, Justuno, Kissmetrics, LiveAgent, LiveChat, LiveHelpNow, Magento Commerce, MemberMouse, Mixpanel, MoonClerk, PadiAct, PayPal, Picreel, PrestaShop, Salesforce Sales Cloud, Shopify, Slack, SumoMe, Survicate, Twitter, VWO Testing, Vidyard, Viewbix, Vtiger CRM, Wistia, WooCommerce, WordPress, Zapier, Zen Cart, Zendesk, Zoho CRM

GetResponse offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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