--- description: Detailed reviews on OpenTable based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare OpenTable with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpenTable Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [OpenTable](/software/2044651/opentable-for-restaurants) # OpenTable Canonical: https://www.getapp.ae/software/2044651/opentable-for-restaurants Page: 1 / 54\ Next: [Next page](https://www.getapp.ae/software/2044651/opentable-for-restaurants?page=2) > The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue. > > Verdict: Rated **4.7/5** by 1322 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1322 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenTable - **Founded**: 1998 ## Commercial Context - **Starting Price**: $149.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \& tags \& notes, marketing tools, reviews management \& analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences. Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. Pro Plan (all Basic \& Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activities Booking - Alerts/Notifications - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - CRM Software - Calendar Management - Contact Database - Credit Card Processing - Customer Database - Customer History - Customer Support Software - Customizable Reports - Customizable Templates - Delivery Estimate - Delivery Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.getapp.ae/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.ae/directory/204/customer-loyalty/software) - [Waitlist Software](https://www.getapp.ae/directory/1575/waitlist/software) - [Reservation & Online Booking Software](https://www.getapp.ae/directory/83/reservation-online-booking/software) - [Restaurant Management Software](https://www.getapp.ae/directory/196/restaurant-management/software) - [Food Delivery Software](https://www.getapp.ae/directory/909/food-delivery/software) ## Alternatives 1. [Booqable](https://www.getapp.ae/software/108821/booqable) — 4.8/5 (1186 reviews) 2. [Now Book It](https://www.getapp.ae/software/2073585/now-book-it) — 4.9/5 (101 reviews) 3. [Mindbody](https://www.getapp.ae/software/91024/mindbody) — 4.0/5 (2993 reviews) 4. [Semper](https://www.getapp.ae/software/2058039/hospitality-software) — 4.3/5 (138 reviews) 5. [SpotOn](https://www.getapp.ae/software/130639/spoton-restaurant) — 4.2/5 (370 reviews) ## Reviews ### "A great reservations software for restaurants" — 4.0/5 > **Kelly** | *10 June 2020* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Where to start when it comes to the best features of the OpenTable software. First and foremost, it is incredibly simple to pick up how to use it after only a few reservations have been made, it’s that great of a system. As a front of the house team member, it allowed me to view the entire floor plan of the restaurant on screen in a visual way that made the most sense to me, which made making reservations that much easier. When it came time to create the reservation, it was a matter of clicking on the proper icon from either a view of the floor plan or a view of the timeline. You are shown an overall view of the guests names and their party size as well as given an estimated time their party will likely be sat given their past visits to the restaurant and based of the average time of a party that size. > > **Cons**: The software version I used has since been updated several times and I’m sure anything that was missing then has been added by now. As a user for multiple years, I strongly believe that there was hardly anything I can think of that was wrong with OpenTable. It helped me complete my job efficiently and all the guests seemed to enjoy their process of using it as well. > > Everything about OpenTable for Restaurants was an experience worth remembering. I never found myself getting lost or hung up on a problem with the software and creating reservations for the guests frequenting the restaurant. It did such a fantastic job with estimating the time that a table will be sitting to eat, depending on their party size, and adjust the schedule based on this. There would be reminders and notes when this would be approaching so I could let the customers know in advance so they didn’t have to come in and get upset. It allowed us to be able to go above and beyond to ensure our guests had the four star experience they were paying for. ----- ### "AWESOME - it's such a great product" — 5.0/5 > **Abbie** | *14 July 2025* | Sports | Recommendation rating: 10.0/10 > > **Pros**: OBSESSED - I use it so much. I love the ability to reserve a table and give a notification to the restaurant for special reservations (i.e. birthdays)\! > > **Cons**: Not all restaurants are on it. I wish everyone would have their restaurant connected with Open Table. ----- ### "OpenTable Feedback" — 3.0/5 > **Tony** | *16 April 2024* | Restaurants | Recommendation rating: 1.0/10 > > **Pros**: Ease of use for both customers and restaurants. Dominates market share for booking reservations. > > **Cons**: Very expensive with variable cost depending on bookings from OpenTable platform versus the restaurants own booking networks. Huge market control makes it almost impossible to succeed as a restaurant if you are not using them. No clear or transparent way to accurately sort what reservations were made through OpenTable and what weren't when invoicing. There is no option to rate diners the same way as restaurants are reviewed so you can select the best customers and decline and the rest during busy times. > > It feels like it is a necessity for restaurants to have this platform in order to succeed and OpenTable takes full advantage of it by squeezing as much as they can with monthly fees as well as per person booking fees. ----- ### "Endless options\!" — 4.0/5 > **Tyla** | *9 July 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: It’s very user friendly, with tons of review to help anyone make a decision on where they want to go > > **Cons**: Sometimes the log in process can be repetitive but that might be something out of everyone’s control. It’s good for security purposes. ----- ### "Last minute dinner plans? no problem\!" — 5.0/5 > **Aimee** | *10 June 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and many restaurants to choose from. Available reservations and wait lists help us decide where to eat. > > **Cons**: Some places are not on the app or don't take reservations, so it can't really help with those, but at least it gives reviews to help you know if you will like it. > > Open table is a great app for finding a restaurant, especially last minute or at a busy time. You can see what each restaurant offers and read reviews and find out who has a table you can reserve at the time you need it. It makes the reservation for you, so you don't have to call around to get a table. We have discovered new places they we really enjoyed by using this app. ----- Page: 1 / 54\ Next: [Next page](https://www.getapp.ae/software/2044651/opentable-for-restaurants?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2044651/opentable-for-restaurants) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data