--- description: Detailed reviews on OpenTable based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare OpenTable with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpenTable Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [OpenTable](/software/2044651/opentable-for-restaurants) # OpenTable Canonical: https://www.getapp.ae/software/2044651/opentable-for-restaurants Page: 1 / 54\ Next: [Next page](https://www.getapp.ae/software/2044651/opentable-for-restaurants?page=2) > The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue. > > Verdict: Rated **4.7/5** by 1317 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1317 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenTable - **Founded**: 1998 ## Commercial Context - **Starting Price**: $149.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \& tags \& notes, marketing tools, reviews management \& analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences. Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. Pro Plan (all Basic \& Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activities Booking - Alerts/Notifications - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - CRM Software - Calendar Management - Contact Database - Credit Card Processing - Customer Database - Customer History - Customer Support Software - Customizable Reports - Customizable Templates - Delivery Estimate - Delivery Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.getapp.ae/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.ae/directory/204/customer-loyalty/software) - [Waitlist Software](https://www.getapp.ae/directory/1575/waitlist/software) - [Reservation & Online Booking Software](https://www.getapp.ae/directory/83/reservation-online-booking/software) - [Restaurant Management Software](https://www.getapp.ae/directory/196/restaurant-management/software) - [Food Delivery Software](https://www.getapp.ae/directory/909/food-delivery/software) ## Alternatives 1. [Booqable](https://www.getapp.ae/software/108821/booqable) — 4.8/5 (1126 reviews) 2. [Mindbody](https://www.getapp.ae/software/91024/mindbody) — 4.0/5 (2982 reviews) 3. [Semper](https://www.getapp.ae/software/2058039/hospitality-software) — 4.3/5 (138 reviews) 4. [Now Book It](https://www.getapp.ae/software/2073585/now-book-it) — 4.9/5 (57 reviews) 5. [SpotOn](https://www.getapp.ae/software/130639/spoton-restaurant) — 4.3/5 (368 reviews) ## Reviews ### "Super-easy to use" — 5.0/5 > **Lee** | *17 June 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: This is great system to manage table bookings for a restaurant, with lots of marketing options. Once it's set up, it takes the hassle out of managing bookings and it's easy to also manually add bookings and block off tables. It's also good for CRM. And there's the option to generate reports and extract data for mailing lists. > > **Cons**: The set up can be quote tricky, but once it's done, it's super-easy to manage. > > After lots of research, it's one of the best systems out there for restaurants. And great value for money. ----- ### "Halfway there, but needs help" — 4.0/5 > **Mark** | *31 March 2021* | Restaurants | Recommendation rating: 4.0/10 > > **Pros**: OT is a reasonably priced reservation system that is reliable and straightforward to use. It offers more extensive services for a large operation, but in its minimal form is easy for a small (35-45 seat) restaurant to use without dedicating a person to managing it. > > **Cons**: The mobile app could be great, but isn't. There are three ways to interact: PC Web, Mobile Web, and Mobile App (Android in my case). They all have slightly different functionality, for no good reason. - Example 1: The mobile app lets you see previous times a patron came in; mobile Web and PC Web only tell you the number, not the dates. But the mobile app doesn't give you control over scheduling and such. So you find yourself flipping among multiple devices to get your job done. - Example 2: Mobile Web and mobile app require constant re-login. PC does not. - Example 3: PC works reliably to see reservations, but after a period of inactivity, stops allowing interaction (such as setting a guest to "Seated"). A browser refresh is required. Exasperating\! > > Table reservation management is the basic goal, and attracting new patrons is also right up there. On the latter, OT is only fair. They used to be better about bringing in new people, but seem to have changed their algorithm. But it's not as bad as the money grubbers at Yelp who go out of their way to prevent people from seeing your restaurant name unless you pay them absurd amounts. ----- ### "Open Table is OK" — 3.0/5 > **Marnie** | *5 September 2024* | Design | Recommendation rating: 5.0/10 > > **Pros**: I like that it's pretty easy to use however it's crashed on me a couple times while using > > **Cons**: It crashes and I've had situations where I couldn't cancel something and go penalized for it. ----- ### "Open Table Review" — 5.0/5 > **Jackie** | *7 May 2025* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Very user friendly and a great page layout. It makes it easy for users to learn how to use and also be able to see reservations easy\! > > **Cons**: Initially hard to set up with venue space, but their customer service was great in helping\! ----- ### "OpenTable Makes Dinner Plans Easier" — 4.0/5 > **Katie** | *1 November 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: My favorite thing about OpenTable is that you can make reservations directly through the app, and you get email reminders up to the date of the reservation. It helps keep your guests aligned with the date and time\! > > **Cons**: I feel like not all restaurants are on OpenTable\! I wish they would broaden their reach so that the majority of the restaurants around us could participate in it. > > OpenTable has helped my family and friends make lunch and dinner plans on the go\! It helps us all get ideas of great local restaurants, and then choose a date and time to meet, without having to wait in long lines outside. ----- Page: 1 / 54\ Next: [Next page](https://www.getapp.ae/software/2044651/opentable-for-restaurants?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2044651/opentable-for-restaurants) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data