About GoToMeeting

GoToMeeting is a web conferencing tool that allows users to host an online meeting with up to 250 participants. Users can share any application on their computer in real time. GoToMeeting offers high-definition video conferencing and unlimited meetings with remote colleagues. Attendees can connect to meetings from their Mac, PC, iPad, iPhone or Android device.

Leaders can start a meeting instantly by clicking "Meet Now", schedule a meeting in advance, or create a recurring meeting that is ready to use at any time. Guests and attendees join meetings free of charge; and the apps are free, too. Attendees simply click the meeting link provided by email or instant message, or enter a meeting ID given to them over the phone. The meeting organizer can share either their whole screen or choose to just show a specific application, including high-definition video conferencing.

Pricing starting from:

$14.00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of GoToMeeting

Boost Employee Productivity

Easily collaborate with remote team members.
Integrate online meetings into your regular in-person meetings.
Complete projects faster by holding online review sessions.
For company-wide all-hands meetings, use GoToWebinar®.

Increase Sales

Turn sales calls into instant demos in one click.
Qualify prospects by conducting online presentations.
Review sales agreements online.

Consult from anywhere

Keep clients up to date while avoiding costly on-site visits.
Securely share documents, designs and project plans online.
Use Drawing Tools to highlight main ideas on-screen.

Reduce Training Costs

Update remote customers and employees without traveling.
Host training sessions more frequently – at the same low rate.
Provide hands-on experience by sharing keyboard and mouse control.
For a more comprehensive training solution, use GoToTraining®.

Provide Online Support

Share the client's desktop to resolve technical issues.
Collaborate with colleagues on a customer's problem.
Do you frequently support customers online? Try our GoToAssist Express® support product.

Devices

Business size

S M L

Pricing starting from:

$14.00/month

  • Free Trial
  • Free Version
  • Subscription

Images

GoToMeeting Software - Join Meeting Preview

Now you can choose how you enter a meeting. Audio through your computer or dial-in via phone. Turn your webcam on or off.
GoToMeeting Software - Flawless Video Meetings

An all new sleek & intuitive interface that let's you navigate meetings with ease.
GoToMeeting Software - Select Your Preferred Camera View

Build better business relationships with an all new 1:1 view during individual meetings. Or use it with multiple participants to automatically see the active speaker.
GoToMeeting Software - Share Content Seamlessly

Presentation mode allows you to share presentations & other important pieces of content with attendees.
GoToMeeting Software - Consume Content Clearly

New attendee view designs & magnification functionality makes it easy to see the presenters screen.
GoToMeeting Software - GoToMeeting Mobile App

Meet anywhere with the GoToMeeting Mobile app. Free on any iOS or Android device.
View 7 more
GoToMeeting video
GoToMeeting Software - Join Meeting Preview

Now you can choose how you enter a meeting. Audio through your computer or dial-in via phone. Turn your webcam on or off. GoToMeeting Software - Flawless Video Meetings

An all new sleek & intuitive interface that let's you navigate meetings with ease. GoToMeeting Software - Select Your Preferred Camera View

Build better business relationships with an all new 1:1 view during individual meetings. Or use it with multiple participants to automatically see the active speaker. GoToMeeting Software - Share Content Seamlessly

Presentation mode allows you to share presentations & other important pieces of content with attendees. GoToMeeting Software - Consume Content Clearly

New attendee view designs & magnification functionality makes it easy to see the presenters screen. GoToMeeting Software - GoToMeeting Mobile App

Meet anywhere with the GoToMeeting Mobile app. Free on any iOS or Android device.

Features

Total features of GoToMeeting: 116

  • API
  • Action Item Tracking
  • Active Directory Integration
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Animation
  • Annotations
  • Attendance Tracking Software
  • Attendee Management
  • Audio / Video Conferencing
  • Audio Calls
  • Audio Capture
  • Audio File Management
  • Auto Framing
  • Automated Scheduling
  • Automatic Transcription
  • Backup and Recovery
  • Board Meetings
  • Brainstorming
  • Brand Management Software
  • Breakout Rooms
  • Calendar Management
  • Calendar Sync
  • Call Recording Software
  • Call Routing
  • Chat/Messaging
  • Collaboration Tools
  • Committee Meetings
  • Communication Management
  • Conferencing
  • Contact Management Software
  • Content Management System (CMS) Software
  • Desktop / Browser Sharing
  • Discussions / Forums
  • Document Management Software
  • Electronic Hand Raising
  • Email Management Software
  • Employee Activity Monitoring
  • Employee Directory
  • Employee Photos
  • Event Calendar
  • Fax Management
  • File Sharing Software
  • HD Audio
  • Host Controls
  • Interactive Whiteboard
  • Internal Meetings
  • Invitation Management
  • Knowledge Management Software
  • LMS Integration (LTI)
  • Legislative Meetings
  • Live Chat Software
  • Materials Management
  • Media Library
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Participant Screen Sharing
  • Multi-Screen Recording
  • Multi-User Collaboration
  • Notes Management
  • On-Demand Recording
  • On-Demand Webcasting
  • Polls/Voting
  • Post-Meeting Tools
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Project Management Software
  • Projections
  • Raise Hand
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting/Analytics
  • Scheduling Software
  • Screen Capture
  • Screen Mirroring
  • Screen Recording Software
  • Screen Sharing Software
  • Session Recording
  • Softphone Software
  • Speech-to-Text Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Targeted / Locked Screen Sharing
  • Task Management Software
  • Team Chat
  • Third Party Integrations
  • Time Zone Tracking
  • Transcripts/Chat History
  • Travel Management Software
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing Software
  • Video Editing Software
  • Video Streaming
  • Video Support
  • Virtual Classroom Software
  • Voice Mail
  • Voting Management
  • YouTube Uploading

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Reviews

Overall rating

4.5 /5
(8,534)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.3/5

Already have GoToMeeting?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 8,534
Jorge B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Good solution for online meetings and presentation

Reviewed on 26/03/2020

I have offices, customers, account managers, partners and even developers in severalc countries....

I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection.
The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.

Pros

I've tried other solutions and for me the best from this solution is how easy is to access to the conference for my customer. Just one click and they are inside the conference.

Cons

I would like to send invitations to my customers from the same interface instead than copy&paste the content of the access. It has plugins with main mail solutions like outlook and GMail, but sometimes because I am in a customer with firewall email rules that don't let me access to my server from outllok but only by webmail, I have to create the conference form one site copy&paste and send the invitations from my webmail.

Richard C.
Overall rating
  • Industry: Utilities
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

GoToMeeting isn’t great, but it isn’t bad either

Reviewed on 02/12/2019

Overall it does exactly what I need it to do, but I’m really comparing it to WebEx. With WebEx, I...

Overall it does exactly what I need it to do, but I’m really comparing it to WebEx. With WebEx, I could record meetings, create meetings through Outlook, and it had SSO enabled. GoToMeeting seems like a step backwards, but it still gets the job done. Just a little more tedious in my opinion.

Pros

I like that it allows me to hold conference calls and screen share. Really, that’s all I need it to do. I do a lot of demos and walkthroughs with clients and customers, so GoToMeeting is critical for my success. It also allows my customer to share their screen so I can see what errors or issues they’re having on their end. It really helps with the show-don’t-tell aspect of my job. I also like that my PIN never changed. It was a little on the long side, but after a week or so, I had it memorized. Made opening meetings really fast.

Cons

I’m realizing the things I like least about GoToMeeting may be on our configuration side. For example, we don’t have single sign-on (SSO), so anytime I need to open GoToMeeting, I need to log into my account. That gets a little annoying. It also doesn’t integrate with Outlook, which is also annoying. I have to go into GoToMeeting, copy my meeting information, and then paste it back into an Outlook appointment. Just a lot of needless steps. But this could just be on my side - something that we could configure if we wanted to. And I don’t have the ability to record meetings, which may be a licensing issue or configuration issue. Either way, I don’t like it.

Don W.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

GoToMeeting is an excellent remote access software

Reviewed on 29/04/2021

I got the free trial and tested it fully by connecting to my local PCs (I have three) and working...

I got the free trial and tested it fully by connecting to my local PCs (I have three) and working on them remotely. I also tested connecting to my son's computer and to a friend's computer to perform routine maintenance on them. Everything worked beautifully.

Pros

GoToMeeting allows for simple remote access and control of remote PCs and also provides a simple way of servicing computers remotely. It is simple to set up, simple to use, and effective in performing its tasks. Very well conceived and executed remote software.

Cons

The price after the free trial is substantial, and since I am retired, I don't need to pay for this service. Were I still working, it would be a fine alternative. I am a retired Computer Service Company owner, and would have found this an excellent option when I was working

Rad D.
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Poor Product, Worse Dupport

Reviewed on 14/10/2020

My relationship with LogMeIn and GoToMeeting was bad from the start. As I was looking for a product...

My relationship with LogMeIn and GoToMeeting was bad from the start. As I was looking for a product to deliver webinars and charge for events, I was promised the moon by sales reps that I later learned didn’t understand the tool and gave me erroneous information.

I was also assured before my purchase that their support was top notch. It wasn’t.

My biggest complaint, aside from things that didn’t work as promised, was the inept support. I frequently got techs who knew less about their product than I did. I was frequently given incorrect information and many times was promised a call back that never came.

When the pandemic hit and I increased my for sale webinar events, I experienced problems with the integration to PayPal. From the first time I called, they refused to consider that the problem could be with them and insisted it was with PayPal. They refused to investigate, even though PayPal reps had thoroughly investigated and had some suggestions. They simply refused to consider the possibility of a problem on their end. This despite the promises and hard sell they gave me about how well this feature worked. It was the primary reason that chose their product in the first. After forcing the escalation of my concerns to upper level people in the organization, I thought I’d found someone to listen and dig into what was going on. Instead, I got more hollow assurances and promises of follow up and call backs that never happened.

overall, a disaster.

Pros

Not much. I was able to offer webinars, but many of the features promised by sale reps didn’t pan out or work as promised.

Cons

Poor integration with PayPal when selling events. Bugs in applications, things that worked only if you did an end run around a problem that went unfixed for the entire time I had the product.

Wesley C.
Overall rating
  • Industry: Computer Hardware
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Perfeito para treinamentos em larga escala (auditório)

Reviewed on 30/03/2021

No geral a minha experiência tem sido boa, usamos como software principal para dar treinamentos em...

No geral a minha experiência tem sido boa, usamos como software principal para dar treinamentos em larga escala (100+).

Pros

Sem dúvida o ponto positivo neste aplicativo é a quantidade de pessoas que suporta.
Antes de conhecer o GTM era bem complicado ministrar treinamentos para os parceiros da empresa, devido a quantidade de pessoas simultâneas que precisamos atender (100+).

Hoje conseguimos controlar quem fala e a hora que fala, e isso facilita muito a apresentação do treinamento, sem interrupções e ainda gravar o treinamento, que fica disponível por link posteriormente.

Cons

O fato de ter de instalar um software na maquina me deixa um pouco insatisfeito, e tenho a certeza que afeta outros usuários.

Em meio a uma era digital em que na internet sofremos com vírus em tudo praticamente, o usuário fica desconfiado com um download e execução.

Outro ponto é que em várias empresas a instalação depende do TI para ser executada, dificultando a realização e participação nas reuniões executadas no GTM.

Showing 5 reviews of 8,534 Read all reviews

GoToMeeting FAQs

Below are some frequently asked questions for GoToMeeting.

GoToMeeting offers the following pricing plans:

  • Starting from: $14.00/month
  • Pricing model: Other
  • Free Trial: Available

GoToMeeting has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

We do not have any information about what languages GoToMeeting supports

GoToMeeting supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

GoToMeeting integrates with the following applications:

Acuity Scheduling, Google Calendar, HipChat, Microsoft 365, Salesforce Sales Cloud, Slack

GoToMeeting offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

Related categories

See all software categories found for GoToMeeting.