---
description: Detailed reviews on Caterbook based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Caterbook with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Caterbook Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Hotel Channel Management Software](/directory/1663/hotel-channel-management/software) > [Caterbook](/software/2046632/caterbook)

# Caterbook

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> Where B\&B meets F\&B. Everything a pub or hotel needs to manage their accommodation bookings alongside a busy bar or restaurant. PMS, channel manager,
> 
> Verdict: Rated **4.9/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 35 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Caterbook
- **Founded**: 2005

## Commercial Context

- **Starting Price**: £70.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Gibraltar, Guernsey, Ireland, Isle of Man, Jersey, Malta, United Kingdom

## Features

- Access Controls/Permissions
- Accounting Software
- Activity Dashboard
- Alerts/Notifications
- Automation
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Engine
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM Software
- Calendar
- Calendar Management
- Calendar Sync
- Catering Management
- Channel Analytics
- Channel Management Software
- Credit Card Processing

## Integrations (4 total)

- Epos Now
- OpenKey Front Desk
- RoomPriceGenie
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Hotel Channel Management Software](https://www.getapp.ae/directory/1663/hotel-channel-management/software)

## Related Categories

- [Hotel Channel Management Software](https://www.getapp.ae/directory/1663/hotel-channel-management/software)
- [Channel Management Software](https://www.getapp.ae/directory/738/channel-management/software)
- [Reservation & Online Booking Software](https://www.getapp.ae/directory/83/reservation-online-booking/software)
- [Hospitality Property Management Software](https://www.getapp.ae/directory/81/hospitality-property-management/software)
- [Hotel Management Software](https://www.getapp.ae/directory/592/hotel-management/software)

## Alternatives

1. [Little Hotelier](https://www.getapp.ae/software/105201/little-hotelier) — 4.1/5 (236 reviews)
2. [Yanolja Cloud Solution Property Management System (PMS)](https://www.getapp.ae/software/110741/ezee-absolute) — 4.6/5 (405 reviews)
3. [Sirvoy](https://www.getapp.ae/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews)
4. [ResNexus](https://www.getapp.ae/software/122499/reservation-nexus) — 4.8/5 (431 reviews)
5. [Stayflexi](https://www.getapp.ae/software/196523/flex-pms) — 4.7/5 (163 reviews)

## Reviews

### "Caterbook review" — 5.0/5

> **Jenna** | *13 November 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The Caterbook support team are always on hand to answer any questions we have (and there are often lots\!). Their service is exceptional and very personal, as they truly understand their customers and their businesses. They know their system inside and out, which is invaluable when you call for support—there’s always an answer or solution. We really appreciate how promptly they respond, always following up with an email or call. It’s reassuring to know we’re supported by a team who genuinely cares. 

Caterbook is an easy system to navigate and use and is always evolving to improve and update to make it even slicker and better for customers.
> 
> **Cons**: There is nothing to report in this section. We are excited to learn about the new pilot with REs diary.
> 
> Excellent support team and highly recommend. Very knowledgeable and quick to resolve any issues or questions we may have.

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### "Caterbook Review - Abbotsford Hotel Ayr" — 5.0/5

> **Steven** | *27 November 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: The Customer Support - Especially \[sensitive content hidden\] that we normally discuss our issues \& queries with. The event / function management and breakdown or pricing and billing is a great tool for our reports. The Training and ease of use that our staff enjoy is a comfort to the management. It is encouraging to hear that there will be an integration with RESDIARY for restaurant reservations coming soon.
> 
> **Cons**: To be honest - i really dont have any issues with it just now - there may be some functionality that may be a little over whelming but - this all comes with a PMS system where we have many rates / deals etc.
> 
> Overall, my experience with Caterbook has been very positive. It’s easy to use, cleanly laid out, and makes day-to-day booking management straightforward. The system feels reliable, quick to learn, and helps us stay organised without overcomplicating things

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### "Great all round software for hotel management" — 4.0/5

> **Daniel Richard** | *22 September 2023* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Caterbook is overall easy to use and great for reception teams. The support service is superb with minimal wait times for assistance and queries.
> 
> **Cons**: Nothing in particular. As with all software it has its niggles, but nothing that effects day to day operation.

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### "Confidence Boost" — 5.0/5

> **Donna** | *2 June 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I had a tutorial with \[sensitive content hidden\] who was absolutely fantastic how she explained the process and procedures
> 
> **Cons**: not understanding the templates and the rates, once explained this made this more easier to understand
> 
> The call with \[sensitive content hidden\] made my confidence from 20 to 100% after we finished the call and has always been there to help and support

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### "Caterbook - Great\!" — 5.0/5

> **Jamie** | *9 November 2023* | Machinery | Recommendation rating: 9.0/10
> 
> **Pros**: First of all let me compliment the support team at Caterbook, they have detailed guides within the system to make most things easy but are quick to respond to any issues you might have which escape you\! Always prepared to help and always have such a lovely manner\! Caterbook is a essential tool for our hotel and we use it constantly, it makes bookings easy to manage and process, keeps our workflow for our other business easy to manage by extension\! Simple system with efficent tools and great support\!
> 
> **Cons**: We would love to see an app\! The team assure me it is in development but even better mobile support work be of benefit for us here, a quick mention of rate management too which we would like to see have more dynamic pricing tools but overall we find extremely little to complain about\!
> 
> A massively beneficial set of tools a true benefit for any hotel :)

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## Links

- [View on GetApp](https://www.getapp.ae/software/2046632/caterbook)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hospitality-travel-software/a/caterbook-v5/> |
| en-AE | <https://www.getapp.ae/software/2046632/caterbook> |
| en-AU | <https://www.getapp.com.au/software/2046632/caterbook> |
| en-CA | <https://www.getapp.ca/software/2046632/caterbook> |
| en-GB | <https://www.getapp.co.uk/software/2046632/caterbook> |
| en-IE | <https://www.getapp.ie/software/2046632/caterbook> |
| en-NZ | <https://www.getapp.co.nz/software/2046632/caterbook> |
| en-SG | <https://www.getapp.sg/software/2046632/caterbook> |
| en-ZA | <https://www.getapp.za.com/software/2046632/caterbook> |

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