About Spotler CRM

Spotler CRM is the easy to use cloud CRM system that's designed for growing teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.

Our customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM.

Our integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.


Key benefits of Spotler CRM

Spotler CRM is so easy to use you'll have your team up and running in minutes. If you need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.

Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting


Images

Spotler CRM Software - Really Simple Systems CRM contacts
Spotler CRM Software - Sales Dashboard
Spotler CRM Software - Company Accounts with Help Drawer open
Spotler CRM Software - My Tasks
Spotler CRM Software - Calendar View
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Spotler CRM video
Spotler CRM Software - Really Simple Systems CRM contacts
Spotler CRM Software - Sales Dashboard
Spotler CRM Software - Company Accounts with Help Drawer open
Spotler CRM Software - My Tasks
Spotler CRM Software - Calendar View

Not sure about Spotler CRM? Compare with a popular alternative

Spotler CRM

4.4 (462)
VS.
Highly reviewed

Starting Price

$17.00
month
$14.90
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

172
167

Integrations

30
80

Ease of Use

4.5 (462)
4.5 (2,934)

Value for Money

4.5 (462)
4.4 (2,934)

Customer Service

4.6 (462)
4.4 (2,934)
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Reviews

Overall rating

4.4 /5
(462)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support Software
4.6/5

Already have Spotler CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 462
Bruce
Bruce
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy to use CRM

Reviewed on 11/07/2018

If nothing else the audibility of customer interactions, this allows us to see any \ all communicati...

If nothing else the audibility of customer interactions, this allows us to see any \ all communications with the customer.

Pros

Only pay for the functionality you need. Some other CRM's include marketing, systems management, financials, etc. but if you don't need them don't buy them.
Its a very easy system for users to pick up, comprised of a core architecture:
Customers \ Companies = Accounts
Contacts = the customers name, email, telephone
Tasks = To Do list
Activities = records the history of what you've done with that customer
Opportunties = Won or lost sales records

Then there's the reporting, where anything you put into Really Simple Systems can be interrogated, not just the content of certain restricted fields.

Cons

We're looking to do some integration and other CRM platforms easily allow this through API services, such as IFTTT or Zapier, Really Simple Systems only provide an API. You can of course code this into whatever you want, but will require time.

Wendy
Overall rating
  • Industry: Translation & Localization
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to use and implement

Reviewed on 30/03/2022

I am currently working towards switching to Really Simple Systems CRM after a very successful...

I am currently working towards switching to Really Simple Systems CRM after a very successful trial.
Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.

Pros

This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.

Cons

Time will tell but at the moment it looks good.

Alternatives Considered

HubSpot CRM

Reasons for Choosing Spotler CRM

Too expensive and frankly lousy customer service.

Switched From

Salesforce Sales Cloud

Reasons for Switching to Spotler CRM

Much more aligned with the way i work
Colin
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Simple as promised, but let down by a fixed architecture and apathetic customer service...

Reviewed on 28/09/2017

It was adequate when we started out, but the service forced us to explore other options.

It was adequate when we started out, but the service forced us to explore other options.

Pros

As expected it's simple to use and get the hang of - basic but functional. The latest version - 5 - is bright and clear on the screen.

Cons

The architecture is inflexible and really didn't suit our business (combined B2B and B2C) without us fudging workarounds. We would have lived with it, and even put up with the mid-term price hike they sprung on us, but it was customer service that killed it. Emails and phone responses were cold and unhelpful. I know they are British so we were prepared for the attitude, but even with that they didn't seem to care about a small business our size. This spurred us to look around, and we found solutions out there with totally superior architecture and service that were priced similarly. So, to the relief of my staff, we made the effort to migrate away.

Response from Spotler

Colin, thank you for your review. I'm sorry to hear our CRM did not suit you and your business. It is designed for B2B so is not a perfect solution if your business is also B2C.

Our products and services are designed specifically for small businesses and this is our key audience, with single-user systems upwards. I apologise if we gave the impression that your business was not important to us at any stage, as this is definiately not the case.

I also apologise if our customer service was in any way lacking in your experience. We pride ourselves on our service and 99.9% of the time receive great feedback from our customers praising our exceptional service.

I am pleased to hear you have found a CRM system that better suits your needs and I wish you and your business continued success.

Kind regards
Helen Armour
Marketing Manager

Helen
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good software for smaller companies

Reviewed on 28/03/2022

Pros

Easy to use and train staff on. Support is excellent

Cons

as the company grows it is becoming an expensive CRM, so may not be cost effective for much longer

Kelly
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Support is Amazing

Reviewed on 01/07/2020

Really Simple Systems CRM has easy search features which I really need and I can customise these...

Really Simple Systems CRM has easy search features which I really need and I can customise these which is an added bonus. Most of all it is the customer support that is the game changer. [SENSITIVE CONTENT HIDDEN] has been so helpful. I am only a small business start up and [SENSITIVE CONTENT HIDDEN] as gone over and above with helping me set up my CRM to suit the business needs. It has really taken the stress out of it all and I cant thank him enough for all of the fantastic advise and fast response to my questions.

Pros

Being able to customise was really good feature.

Cons

I wish there was a Contacts and Accounts upload template.

Alternatives Considered

HubSpot CRM

Reasons for Switching to Spotler CRM

It was easier to navigate and has the customisation I was looking for. But really the number one reason was the customer service I received from [SENSITIVE CONTENT HIDDEN].

Response from Spotler

Kelly,

Thank you for your review of Really Simple Systems and I will feedback to the team. I will also look to design an upload template!

Best regards
Helen Armour
Marketing Manager

Showing 5 reviews of 462 Read all reviews

Spotler CRM FAQs

Below are some frequently asked questions for Spotler CRM.

Spotler CRM offers the following pricing plans:

  • Starting from: $17.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Spotler CRM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Spotler CRM supports the following languages:

English

Spotler CRM supports the following devices:

Spotler CRM integrates with the following applications:

ActiveCampaign, Calendly, Campaign Monitor by Marigold, Constant Contact, Dropbox Business, Gmail, Google Docs, Google Drive, Google Sheets, Gravity Forms, KashFlow, LeadGen App, Leadinfo, Mailchimp, Meta for Business, Microsoft Azure, Microsoft Excel, Microsoft Outlook, OneLogin, Osano, PandaDoc, QuickBooks Online Advanced, Saasu, Sage Business Cloud, Slack, Trello, Twitter/X, Typeform, Xero, Zapier

Spotler CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Spotler CRM.