About Netcore

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is a one-stop growth platform for marketers, growth, and product managers. It empowers them to drive powerful customer experiences and conversations across multiple touchpoints like emails, push notifications, web messages, web push, whatsapp and in-app communications like nudges & walkthroughs.

Backed by the power of AI/ML, the full-stack suite enables website and mobile app brands to optimize and scale growth. The platform offers:

• Actionable 360 degree view of individual customers by stitching user data from both online and offline channels.
• Data analysis powered by ML helps in delivering automated personalized multichannel campaigns to the right user segments at the right time. It further offers detailed insights into campaign performance with real-time reporting and advanced product analytics.
• AI-led recommendation engine for users to discover relevant products easily and further personalize the experience across every stage of the user journey.
• Intelligent insights into the what and why of user behaviour. This includes predicting user segments that are most likely to churn, take actions on a specific campaign, why are users churning and more.
• A no-code product experience suite that adds speed and agility to create amazing product experiences that engage, convert and retain users. Contextual nudges & walkthroughs, A/B testing, feature flags, no-code segmentation helps product times deliver winning user experiences on the fly.

Netcore Cloud enjoys the trust of over 5000 clients spread across 18 countries. Industry leading brands like Canon, Puma, Crocs, Hamleys, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, McDonald’s choose Netcore Cloud to power their customer acquisition, engagement and retention goals.

With over 20+ years of experience and a global presence across Asia, EU and US, Netcore offers a rich martech solution on a single platform!

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Netcore

Customer Analytics + Engagement on a Unified Platform
- Turbocharge your marketing strategy using advanced customer-level insights to drive laser-focused engagement campaigns on the same smart platform.

Multi-Channel Marketing Automation, Simplified
- Automate your marketing campaigns as you effortlessly deliver them to relevant customer segments through email, push notifications, in-app messages, or SMS across platforms and devices.

Drive Hyper-Personalization at Scale
- Personalize your communication based on your customers’ demographic, geographic, and behavioral data to create highly relevant campaigns across both web and mobile platforms.

Leverage the super Power of AI and ML
- Focus on optimizing your marketing strategy while you allow our AI Engine, Raman, to do your heavy-lifting. Boost conversions through a predictive understanding of your customers’ behavior.

Create amazing product experiences with no-code
-Trigger contextual nudges & walkthroughs to guide users to take critical actions. A user's intent is highest while using the app, and we help you leverage that to drive funnel conversions, better user engagement, feature adoption. Our low-code flow-chart based A/B testing helps you deliver user-preferred experience with absolute speed and agility.

Gain a Competitive Edge through Marketing Consultancy
- Knowledge is truly power. Benefit from the expertise of our in-house marketing technologists as they help you maximise your ROI on every single campaign or automated journey you orchestrate.

Boost Growth through our Enterprise-Grade Platform
- Whether you’re a startup, SME, or enterprise, we’ve got you covered. Make growth your north star metric on our data-secure, stable, and agile platform, as you maximise your CLTV and ROI.

Devices

Business size

S M L

Markets

Australia, India, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Netcore Software - Drive powerful user engagement across multiple channels
Netcore Software - Create unified customer profiles by stitching together user data from different channels
Netcore Software - Build nudge journeys with the drag and drop feature that helps save hours of development and engineering efforts
Netcore Software - Enrich live recommendations with customer eyeball data
Netcore Software - Effectively track user behaviour to drive powerful conversations with customers
Netcore Software - Nudges like tool-tips and walkthroughs subtly grab a users attention and suggest them the next best action without hampering the user experience
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Netcore video
Netcore Software - Drive powerful user engagement across multiple channels
Netcore Software - Create unified customer profiles by stitching together user data from different channels
Netcore Software - Build nudge journeys with the drag and drop feature that helps save hours of development and engineering efforts
Netcore Software - Enrich live recommendations with customer eyeball data
Netcore Software - Effectively track user behaviour to drive powerful conversations with customers
Netcore Software - Nudges like tool-tips and walkthroughs subtly grab a users attention and suggest them the next best action without hampering the user experience

Features

Total features of Netcore: 58

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audience Targeting
  • Behavior Tracking
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management Software
  • Contact Database
  • Contextual Guidance
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable CTAs
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • Email Management Software
  • Email Marketing Software
  • Engagement Tracking
  • Event Triggered Actions
  • Gamification Software
  • In-App Training
  • Interactive Content
  • Lead Management Software
  • Lead Qualification
  • Marketing Automation Software
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multivariate Testing
  • Performance Metrics
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • User Onboarding
  • Website Analytics
  • Website Visitor Tracking

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ActiveDEMAND

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Reviews

Overall rating

4.4 /5
(20)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.3/5

Already have Netcore?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 20
Aashish K.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

It has been a pleasant experience for us at Myntra, to use Netcore for our Campaign Management.

Reviewed on 19/12/2017

Pros

Great at getting segmentation and personalization done for campaigns. We have been using it to reach out to different customer segmentation with suitable campaigns depending on their purchase behaviour, RFM and other parameters.

Cons

Can further improve the product UI. However the product is good and keeps the campaigns execution task pretty simple in present format as well.

Response from Netcore Smartech

Hi Aashish, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Pankaj S.
Overall rating
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Netcore's Smartech worked for us brilliantly. Easy to set-up & the tool is so user friendly.

Reviewed on 26/10/2017

Pros

There are many features in SmarTech which we would like to highlight. We love the feature of it's email campaign builder where one can easily create responsive mailer by simply dragging and dropping boxes. That's really cool. Also, there is another good feature of integrating your SMS and email both campaigns from this single platform. Then there is browser notification, app push notification which are really good to try on right from single platform. There reporting and analytic system is very good one could easily see campaigns performance in detailed manner. We give NetCore Smartech a big thumbs up!!

Cons

Intially, we faced few barriers during campaign set-up and test runs but we got seamless support from Netcore's technology team who were ready to assist us any time and got every issues fixed up.

Response from Netcore Smartech

Hi Pankaj, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Patrick K.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Terrible Tech Support

Reviewed on 24/03/2022

Pros

The price is good, a fairly no-nonsense API.

Cons

The billing process is terrible, if your card expires you get a bill with no info on how to fix it. You shoot a message to the drone on the chat, and get no help at all. Don't expect to get support with this issue and plan for your emails to go down for 24 - 48 hours.

Rahul kumar V.
Overall rating
  • Industry: Education Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Net Core customer engagement tool review

Reviewed on 13/04/2022

Overall a good software, but can be improved further as per the organizations requirements

Overall a good software, but can be improved further as per the organizations requirements

Pros

The customer tracking and automated follow-ups

Cons

The variables definition and parameters criteria

Anil R.
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Netcore is Best Email marketing tool for pushing bulk emails with personalized offer

Reviewed on 02/03/2020

Overall Netcore is best email marketing tool for doing real time campaigns, promotional campaigns...

Overall Netcore is best email marketing tool for doing real time campaigns, promotional campaigns and trigger campaigns.

Pros

Netcore is one of the best email marketing tool for pushing your bulk emails to the customers with customized offer and you can create, execute and track a response of your email marketing campaigns.

Cons

I dont have any dislike for this tool, Its best email marketing in the market for doing your inbound and outbound email marketing campaigns.

Showing 5 reviews of 20 Read all reviews

Netcore FAQs

Below are some frequently asked questions for Netcore.

Netcore offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Visit our pricing page for detailed information.

Netcore has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Netcore supports the following languages:

English

Netcore supports the following devices:

Netcore integrates with the following applications:

Adobe Commerce, GoToWebinar, Meta for Business, Shopify, WooCommerce, WordPress, Zapier

Netcore offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

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