--- description: Detailed reviews on Ultatel Cloud Business Phone System based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Ultatel Cloud Business Phone System with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ultatel Cloud Business Phone System Reviews, Prices & Ratings | GetApp UAE 2026 --- Breadcrumb: [Home](/) > [Web Conferencing Software](/directory/110/web-conferencing/software) > [Ultatel Cloud Business Phone System](/software/2048111/clarity-business-phone-system) # Ultatel Cloud Business Phone System Canonical: https://www.getapp.ae/software/2048111/clarity-business-phone-system Page: 1 / 3\ Next: [Next page](https://www.getapp.ae/software/2048111/clarity-business-phone-system?page=2) > ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform. > > Verdict: Rated **4.7/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ultatel Cloud Business Phone System ULTATEL provides a reliable cloud-based phone system for small and big businesses. Connect with your clients and colleagues anywhere and anytime with our outstanding VoIP phone solution. Unified Business Communications Empower employees and improve customer service through effective remote communication solutions. Real-Time Assistance and Easy Installation Obtain excellent customer support - we’ll get your business up and running within minutes. Lesser Costs, Bigger Savings Get quality phone service at low costs only. Flexibility and Business Continuity Achieve customer satisfaction and paramount results through business continuity and flexible working. Security and Reliability Leverage your business with ULTATEL’s user protection and high reliability. Experts are proactively optimizing your VoIP phone system 24/7 with a 99.999% uptime guarantee. Feature-Rich Software Establish a competitive work setting and stay productive with our all-packed tools and features. Power and Connectivity ULTATEL data center electrical infrastructure offers 2N+2 redundancy -- twice the redundancy of a standard Tier 3 data center. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 41 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ultatel ## Commercial Context - **Starting Price**: $18.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 🔹 Flexible Plans, One Clear Advantage Choose from Essential, Premium, or Ultimate tiers—each offering unlimited chat, calls, and video. All plans include the Ultatel Hub app, online faxing, first-class reliability (99.999% uptime), 24/7 support, and fully managed onboarding. No hidden fees—just predictable, value-driven pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Audio Calls - Audio/Video Recording - Automated Attendant - Automated Routing - Automatic Call Distribution - Blended Call Center - CRM Software - Calendar Management - Call Center Management - Call Conferencing - Call Disposition - Call List Management ## Integrations (7 total) - HubSpot CRM - Microsoft Teams - Pipedrive - Salesforce Platform - Salesforce Starter - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Web Conferencing Software](https://www.getapp.ae/directory/110/web-conferencing/software) ## Related Categories - [Web Conferencing Software](https://www.getapp.ae/directory/110/web-conferencing/software) - [Call Recording Software](https://www.getapp.ae/directory/935/call-recording/software) - [VoIP Software](https://www.getapp.ae/directory/107/voip/software) - [Telephony Software](https://www.getapp.ae/directory/294/telephony/software) - [Video Conferencing Software](https://www.getapp.ae/directory/528/video-conferencing/software) ## Alternatives 1. [Ringover](https://www.getapp.ae/software/117547/ringover) — 4.7/5 (858 reviews) 2. [800.com](https://www.getapp.ae/software/2008915/800-com) — 4.7/5 (313 reviews) 3. [Nextiva](https://www.getapp.ae/software/91289/nextiva) — 4.6/5 (914 reviews) 4. [3CX](https://www.getapp.ae/software/103409/3cx) — 4.4/5 (465 reviews) 5. [RingEX](https://www.getapp.ae/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Awesome Service" — 5.0/5 > **Megan** | *27 October 2022* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Easy install and amazing service\! Any changes or needs done very quickly and efficiently. > > **Cons**: Checking the voice mails still is a challenge. > > Very Satisfied. Definitely will recommend\! ----- ### "They absolutely do what they promise to do." — 5.0/5 > **David** | *8 January 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: The system is available for our use 99.99% of the time - OK, I really don't have a firm number, but we have had two minor problems over the last couple of years and they were handled by Customer Service within minutes, a promised, and no delay between my placing the call and immediate attention. Neither of the problems impacted our ability to use the system, so the true score compared to a POTS was really 100%. Additionally, all of Ultatel Customer Service personnel are perpetually upbeat and personable. It is a pleasure doing business with this company. > > **Cons**: They never have called me on my birthday. > > We take our VoIP service for granted; they are that good. ----- ### "Ultatel review" — 4.0/5 > **Brian** | *19 April 2023* | Banking | Recommendation rating: 8.0/10 > > **Pros**: the oprocess was pretty easy and the support is solid. the pricing compared to vonage was excellent and it had a few more features but we dont really use them > > **Cons**: the soft phone drops calls alot which can be annoying. i wish we knew how to use some other features like screen sharing and viewing someone else screen > > it has been very solid for what we use it for ----- ### "The last Business Phone System you'll ever need\!" — 5.0/5 > **David** | *12 May 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The integration into our system was very easy to accomplish thanks to the expert team at Ultatel. Their customer service is always top tier and we feel confident and safe knowing we have them supporting our business. The product in itself is amazing, allowing us to provide critical features such as Cloud PBX, IVR and call routing, as well as new features we did not know were available such as call recording, efaxes and SMS texting within MS Teams\! > > **Cons**: No complaints, fully satisfied with the software > > Amazing. Each business requirement has been met with acceptance and success. We can always count on Ultatel for our needs. ----- ### "Great Experiance" — 5.0/5 > **Kremena** | *26 October 2022* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: We use TEAMS with the Ultatel VoIP service, and this was very important implementation for us as we already have been using TEAMS for other services. The onboarding preparation, transition and implementation was very smooth, and the support team has guided us all the way with 24/7 responses on all of our requests. Great customer service\! > > **Cons**: We really were looking forward to having international phone lines with VoIP and using TEAMS as a phone and Ultatel did so for us\! We did want to have WhatsApp integration for all main lines and Ultatel provide a work around to use whatsapp on the computer. We wish we can have text messaging to all phone numbers that call us. Overall, this is the best service we can find to help us with TEAMS integration and WhatsApp. We are very happy with the service, and we strongly recommend them as a reliable and competent partner for your business needs. > > With Ultatel Cloud Business Phone System we can give admin permissions to users to only see their calls or manager to see only a specific department call history and reports. It is a great addition to what we have been looking to get from Ultatel, we can run reports and have calls recorded for training or reviews. We are able to assess how many calls are answered, by whom at what time we should have more employees answering the calls and which days are busy for us. These reports allow us to work on our work schedule to accommodate the needs of our customers. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.ae/software/2048111/clarity-business-phone-system?page=2) ## Links - [View on GetApp](https://www.getapp.ae/software/2048111/clarity-business-phone-system) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data